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All reviews the breakfast area front desk until midnight free breakfast in the morning charlotte airport the shuttle driver cracker barrel an early flight staff was friendly would stay here again sitting area southern hospitality each morning i highly recommend this hotel nice hotel great place to stay keurig
We traveled to Charlotte during Hurricane Michael. Due to the coming storm, we changed our flight to arrive earlier, and they gave us a bad time about checking in early, forcing us to go out into the storm and come back later. The desk staff...More
Response from Sales L, Director of Sales at Holiday Inn Express & Suites Charlotte AirportResponded 3 weeks ago
Oh no, I am so sorry to hear that you had an unpleasant stay with our hotel. Hurricane Michael came in during the week which is our sold out days making early check-in difficult. While we may not have had your room available, you were...More
"Yes", we love to stay there and "No" we are not getting compensated for our strong recommendations/reviews.
All three, Lewisburg Hotel and Suites, Lexington and Charlotte Airport are relatively new or newly renovated so they all appear to have that fresh, wholesome look and feel...More
Response from Sales L, Director of Sales at Holiday Inn Express & Suites Charlotte AirportResponded 4 weeks ago
Thanks for taking time to review our hotel. We are happy that you found us in good company with the Lewisburg and Lexington HIE Hotels. We strive to offer the best service to all our guests and hope that you will stay with us the...More
Booked a two night visit via IHG mobile site...arrived 11pm Friday, departing on Sunday.....fast checkin...
Hotel obviously new, very modern sleep rooms and decor...love the ambiance of the lobby area, sprinkled liberally with different sitting options, which doubles as breakfast area in am... constant coffee-tea...More
Thank Max C
Response from Wendy F, Director of Sales at Holiday Inn Express & Suites Charlotte AirportResponded 3 weeks ago
Thanks for your great review! Your description of our hotel is spot-on. We are happy to hear you had an enjoyable stay and hope that you will stay with us the next time you are in the area.
check in was great. the place is newer so that was nice. fairly clean but I'm a picky one so I could see room for improvement.
had issues with the entrance key a couple of times.
breakfast was on the better side of average compared...More
Thank Rachelle O
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Charlotte AirportResponded 4 weeks ago
Hi Rachelle O,
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm glad you liked the convenient location of our hotel from the airport and the breakfast items we serve. I'm sorry for the inconvenience...More
I am a IHG Spire member. I have been a member of the Holiday Inn rewards program since its inception.
This is definitely one of my worst stays at an IHG/Holiday Inn property.
I was there for three nights. On the second night the electronic...More
Thank Ray M
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Charlotte AirportResponded 3 weeks ago
Hi Ray M,
Thank you for the feedback. I am so sorry you had problems in trying to access your room multiple times and since you had some other issues as well. I understand this must have been inconvenient for you and this is definitely...More
If you're looking for hotels near Charlotte Douglas International Airport (CLT) look no further. Our commendable service surpasses every expectation and our prime location is convenient for getting around. …MoreWe are located conveniently near I-85 and I-485, our guest can travel to any Charlotte destination within 15 minutes making you stay enjoyable. Less
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