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Cherokee Grand Hotel

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Cherokee Grand Hotel
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244 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Cleveland
Reviewed 17 June 2016 via mobile

I've stated here many times. This time the room didn't look as clean as I thought it should. One of the pillows didn't have a pillow case also that same pillow was tore! The shuttle ride to and from the casino is a good thing to have and I used it. Ground floor units are good and you can park...

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Thank 856wesleyb
Pendergrass
Reviewed 1 June 2016

Their beds were so comfortable. Since I have a pillow top mattress, I was able to sleep so good. Most hotel beds are uncomfortable, but they have pillow top mattress. They also have a shuttle to the casino. The employees were great.

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Thank 56joycec
Reviewed 27 May 2016

Spiders and webs in the bathroom, carpet was absolutely FILTHY! Big dark brown spots all over so kept socks on to keep from catching something. Not the quality I expected. Harrah's Cherokee comped the room because their hotel was full. Was told by Harrah's reservations that Cherokee Grand had been fully renovated. Someone at Harrah's should walk across the street...

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Thank Linda P
Fayetteville
Reviewed 26 May 2016 via mobile

Stayed at this hotel to give the casino another shot and staff at hotel was very rude kept banging on our door starting at 9am every half hour wouldn't stop waking us up when checkout was 11 didn't have hot water didn't have but a partial roll of tp and refused to give us another for such a pricey hotel...

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Thank amandaaC9223AL
Concord, North Carolina
Reviewed 21 May 2016

Harrahs was full and they booked me off site at Cherokee Grand. I was pleased at the appearance of the hotel and the speed that the front desk got the check in done. They offer a shuttle to the casino which I recommend, and they run every 30 minutes. The room was nice and clean and the water was hot....

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Thank Retired_NG
Seminole, Florida, United States
Reviewed 20 May 2016 via mobile

I tried to get a room at the casino, but they were booked. They (total rewards) referred me to this hotel and booked it for me. I got a great rate. Room was average, and clean. Staff was friendly. It really is 1600 feet to the entrance to the casino. It is more like a 10 min walk and you...

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Thank Diane C
Moncks Corner, South Carolina
Reviewed 9 May 2016

the room was a disaster, it wasn't clean, the linens had stains and tears in them and the telephone was filthy, I called the front desk to ask for another room , but he left me on hold and never came back to the phone, so I had to go downstairs to the desk, never again will I stay there.

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Thank ldyt194564
Reviewed 8 May 2016 via mobile

1st time staying in this Hotel and it was great. Friendly Staff, Clean Rooms and quick shuttles to the Harrahs Cherokee Casino. I would definitely come back to this Hotel if Harrahs Cherokee has No Vacancy.

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Thank Keith B
Atlanta, Georgia
Reviewed 22 April 2016

There web site states that they recently (late 2015) redid the hotel.If they did the mattress in room is still from the era of the stippled ceiling in room 211.They also state a free breakfast, sadly another lie.The only good thing I can say that this room was comped, because the casino was booked. I had to take the pillow...

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Thank custompro2016
Goose Creek, South Carolina
Reviewed 15 April 2016

We stayed in room 127 and it was horrible !!! Noisy fan , shower from the early 1900's , black mold growing on wall next to bed . Should we have been moved to a better room ? yes !! Were we ? No !! Very uncaring and not very nice . some of the rooms do look better ....

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2Thank Gayle S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 

Additional Information about Cherokee Grand Hotel

Address: 196 Paint Town Rd, US 441 and US 19, Cherokee, NC 28719-8134
Region: United States > North Carolina > Cherokee
Price Range: $97 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
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Also Known As:
Inn Of The Seven Clans Hotel Cherokee
Inn Of The 7 Clans
Ramada Cherokee
Cherokee Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Cherokee Grand Hotel staff and other travellers.
5 questions
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Anderson, South Carolina
georgia
over a year ago
Spartanburg, South Carolina
7 months ago
Willow Spring, North Carolina

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Questions? Get answers from Cherokee Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent coffee”
 of 5 bubbles 956jennya, 2 Nov 2016 | Read review
“Room 107 is 2 doors down from the hotel's laundry room. It can get a little noisy when the staff is washing linens.”
 of 5 bubbles 41kayn, 8 Oct 2016 | Read review
“We had king bed on ground level floor. Very pleased with room”
 of 5 bubbles emmacA7720PL, 12 Sep 2016 | Read review
“This is not a non-smoking hotel but they do have non-smoking rooms.”
 of 5 bubbles mosesd744, 8 Sep 2016 | Read review
“Near the elevators and ice machine is not a penalty - still quiet”
 of 5 bubbles jimichongaJC, 19 Jun 2016 | Read review
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