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    Chestnut Tree Inn Cherokee

    37 Tsalagi Rd, Hwy 19 South, Cherokee, NC 28719-9104
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    2018-01-02 2018-01-03
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    US$74
    US$72
    SAVE US$2
    US$74
    US$72
    Traveller (85)
    Room & Suite (25)
    Pool & Beach (8)
    Overview
    • Excellent24%
    • Very good32%
    • Average26%
    • Poor9%
    • Terrible9%
    Travellers talk about
    “free breakfast” (25 reviews)
    “full buffet” (6 reviews)
    “room was clean” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    Jan 2Jan 3
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (352)
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    1 - 5 of 342 reviews

    A TripAdvisor Member
    32
    Reviewed 5 days ago via mobile

    It was all fun and games, until the roaches came out... I thought it was just a regular bug, until it crawled into my drink next to the night stand. Nastiest experience ever, I will NEVER stay at this place againMore

    Thank A TripAdvisor Member
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 3 days ago

    Yes you stayed in room 220 and reported the "roaches" to everyone you came into contact with. I personally went to the room after you departed and found a stink bug....and yes just like lady bugs they come out in droves and with the unexpected...More

    Reviewed 4 weeks ago

    Hotel lobby was quaint and welcoming. Rooms were a bit outdated but over all very clean. I was a bit skeptical because of some of the other reviews but was pleasantly surprised when we arrived. The breakfast buffet was really good and the coffee was...More

    Thank Millie M
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 4 weeks ago

    I apologize for the delayed response....I truly believe I have responded. Thank you so much for your feedback. We will begin renovations on December 1 and hope you will return to see our improvements. Thanks again! Happy Holidays

    Reviewed 8 November 2017

    The hotel is promising phased renovations in the near future that will help revitalize the dated décor and furnishings. My mattress was very 'bouncy' and cheap feeling. The shower pressure was very low so don't expect to enjoy a luxury deluge. Only one wash cloth...More

    Thank Jonathan H
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 4 weeks ago

    Thank you for providing feedback. We purchase only Serta mattresses it is unfortunate you did not have an enjoyable sleep. One wash cloth is NOT our standard and I apologize. Yes renovations begin December 1. Wish you felt you had no reason to complain.

    Reviewed 6 November 2017

    This hotel was comp'd for 3 nights from Harrah's Casino. Reading the other reviews that gave it a 1 or 2 rating seems a bit harsh. I consider myself a hotel snob, and have stayed in much worse conditions. This is a budget hotel, so...More

    Thank Lori S
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 8 November 2017

    Thank you Lori for your honest feedback. Sorry you had bad pillows, I will see what room you were in and send someone. We are proud to announce we will begin renovations on the lower building December 1, 2017. We hope you will return to...More

    Reviewed 26 October 2017

    My husband and I were comped 2 nights at this hotel by Harrah's, and were so glad to stay there. We had stayed there before and requested to stay on this trip. Bed was great, room was clean, and it was very quiet. We were...More

    1  Thank J E
    Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 31 October 2017

    Thank you, Thank you, Thank you! We appreciate you so much! We are beginning renovations on the lower building in December....we hope you will come and see our improvements. Again.....MANY THANKS!

    Fairfield Inn & Suites Cherokee
    340 reviews
    #6 of 28 hotels in Cherokee
    3 km
     
    Hampton Inn Cherokee
    722 reviews
    #3 of 28 hotels in Cherokee
    0.2 km
     
    Baymont Inn & Suites Cherokee Smoky Mountains
    1,100 reviews
    #1 of 28 hotels in Cherokee
    3.1 km
     
    Microtel Inn & Suites by Wyndham Cherokee
    998 reviews
    #12 of 28 hotels in Cherokee
    2.6 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    Details
    • Price range
    • US$80 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Travelocity, Hotels.com, Orbitz, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Chestnut Tree Inn Cherokee reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Cherokee
    • Also Known As
    • Chestnut Tree Inn Cherokee Hotel Cherokee ,
    • Cherokee Holiday Inn
    Add Photo Photos
    Traveller (85)
    Room & Suite (25)
    Pool & Beach (8)
    Dining (6)
    Hotel & Grounds (45)
    Bathroom (11)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 28 hotels in Cherokee
    Baymont Inn & Suites Cherokee Smoky Mountains
    1,100 reviews
    3.15 km away
     
    Fairfield Inn & Suites Cherokee
    340 reviews
    3.02 km away
     
    Microtel Inn & Suites by Wyndham Cherokee
    998 reviews
    2.62 km away
     
    Hampton Inn Cherokee
    722 reviews
    .20 km away
     
    Nearby Restaurants
    Chef's Stage Buffet
    757 reviews
    1.32 km away
    Front Porch Cakery and Deli
    37 reviews
    1.23 km away
    Qualla Java Cafe
    13 reviews
    1.36 km away
    Subway
    48 reviews
    .80 km away
    Nearby Attractions
    Oconaluftee Indian Village
    716 reviews
    1.51 km away
    Cherokee Indian Reservation
    336 reviews
    1.51 km away
    Cherokee Heritage Museum and Gallery
    130 reviews
    .66 km away
    Cherokee Transit
    27 reviews
    1.31 km away
    Ask a question
    Questions & Answers
    Pat B
    2 October 2016|
    AnswerShow all 3 answers
    Response from Tammy E | Reviewed this property |
    The room had two beds ands yes, the breakfast is free with your stay and very good. Not the typical continental choices.
    1
    Vote
    Zeeeebruh
    15 October 2015|
    AnswerShow all 5 answers
    Response from Kimberley G | Property representative |
    No, only service animals.
    0
    Votes
    SSMBIGFAN
    19 August 2015|
    AnswerShow all 3 answers
    Response from covermeimgoingin | Reviewed this property |
    There are both smoking and non-smoking rooms, smoking is also allowed outside (not sure about the pool area, possibly not since it is a public gathering area.) We had a smoking room in October 2015 when we were there. The... More
    0
    Votes
    Room Tips
    "We prefer 1st floor so we can park and walk straight into the room, with our vehicle in front of our door."
    Read review
    "Do not stay there"
    Read review
    "Stay away from rooms on the hill.The units adjacent too the lobby are nicer and cleaner."
    Read review
    "I would recommend staying in the Main Building."
    Read review
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