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Harrah's Cherokee Casino Resort

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Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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12,827 Reviews from our TripAdvisor Community

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There are newer reviews for Harrah's Cherokee Casino Resort
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Showing 12,820: English reviews
Eden
Reviewed 4 weeks ago

I always have a great experience at Harrahs Cherokee. Even if I don't always get a room there, the hotels near by are Just as good. They are complementary, which is always nice to save money when your gambling more or less.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Akane1half
NJ
Reviewed 4 weeks ago via mobile

Harrah hotel is big. First floor has plenty of slot machines and tables. There is smoking allowed so the smoke I was not fancy about. In the second floor, was Brio restaurant in which was great for dining and cheaper than food in the food court. If you go to Brio, you MUST have the Raspberry Mojito, OMG it's awesome....

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Helpful?
Thank lndia42
Hudson
Reviewed 4 weeks ago

We were staying in pigeon forge and decided to spend a few hours in harrahs. We always have so much fun playing the slots. All around a great place. Would highly recommend to anyone. Employees are very helpful and always around when needed.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank X6427ORtracys
Moncks Corner
Reviewed 4 weeks ago

We had a room with a very good view and close to the elevator. And that was very pleasing to us. The rooms there are very nice and comfortable and the mattress is awesome! The service is great as well.

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Helpful?
Thank mosesd744
North Carolina Mountains, North Carolina
Reviewed 4 weeks ago

we had the worst time there. would not recommend.Employees we met were rude and uncaring.housekeeping never came to our room to freshen up. Only had hot water no cold water. not as clean as other casinos we have been to. would recommend casino in Murphy NC,new and exciting and employees friendly and welcoming

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank love2travelusa92
Katie S, Service Specialist at Harrah's Cherokee Casino Resort, responded to this review

Thank you for your comments regarding your recent visit. We are disappointed we have missed the mark with our Service Standards during your stay. We are truly sorry for the inconvenience. Please contact us directly at: Totalrewards@custhelp.com at your earliest convenience to resolve this matter. Please be sure to include your TripAdvisor posting, along with the name of the property...

Burnsville
Reviewed 4 weeks ago

wait time to get jammed machine fixed was rediculious. most of the time service is pretty good but at times the service is average at best. I play alot at harrahs and wish I was treated a little better.

Review collected in partnership with Caesars Entertainment
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Thank E2603JBmichaelb
Sparta
Reviewed 4 weeks ago

The room was very nice and clean. The staff was very nice and helpful. The location was close to all Cherokee activities. The casino had great food and had a non-smoking area. There was a great variety of games, however, no one was winning.

Review collected in partnership with Caesars Entertainment
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Thank shirleycA8267DH
Mohawk
Reviewed 4 weeks ago

This was a great experience on a short vacation. The property was well kept and groomed. Every employee that I encountered was very helpful and very knowledgeable. Would recommend this property for a vacation to anyone.

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Thank charlesdM4319FV
Pfafftown
Reviewed 4 weeks ago

Room was great, slots here were the tightest they've ever been. Husband and I walked away with no winnings which has never happened on our other trips here. Guess they're having to pay for all the new construction somehow. Will be a very long time (if ever) before we visit again. Highly disappointed.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank K3509SBlindsayh
Katie S, Service Specialist at Harrah's Cherokee Casino Resort, responded to this review

Thank you for your feedback. We’re sorry to hear of your poor experience. We are constantly working to ensure each guest has a memorable experience and your feedback will help us with this process. We hope to have the opportunity to welcome you back in the future!

Simpsonville, South Carolina
Reviewed 5 weeks ago

We had a fun couple of nights at Harrah's Cherokee. All Harrah's employees were amazing with the exception of one grumpy casino bartender. We ate at Brio, Selu Cafe and Ruth Chris. Honestly, Brio for dinner at the bar and Selu for breakfast were excellent. Aaron at the Brio bar is the Best! We will not return to Ruth Chris....

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Helpful?
Thank gatorgal2017

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service

Additional Information about Harrah's Cherokee Casino Resort

Address: 777 Casino Drive, Cherokee, NC 28719-9761
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $158 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harrah's Cherokee Casino Resort 4*
Number of rooms: 1108
Reservation Options:
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Also Known As:
Cherokee Harrahs
Harrahs Cherokee Hotel
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Casino Cherokee Nc
Harrahs Hotel Cherokee Nc
Harrahs Cherokee Casino Hotel
Hotel Style:
#1 Romantic Hotel in Cherokee
#1 Family Hotel in Cherokee
#1 Green Hotel in Cherokee
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Cherokee Casino Resort staff and other travellers.
110 questions
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Cordova, North Carolina
Eastaboga, Alabama, United States
Cleveland, Tennessee
over a year ago

See all questions (110)

Questions? Get answers from Harrah's Cherokee Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Creek Tower room”
 of 5 bubbles donaldmO7023LC, 25 Mar 2017 | Read review
“The rooms at the casino itself are wonderful - clean, spacious and comfortable. The rooms at the area hotels can sometimes be dicey.”
 of 5 bubbles U6502TYlaurah, 24 Mar 2017 | Read review
“Book far far in advance. To get the room you would want.”
 of 5 bubbles marycK6972GC, 24 Mar 2017 | Read review
“You can opt out for maid service in return for a $20 coupon. However, if you need any towels or anything else, just ask and they will provide it for you.”
 of 5 bubbles judithp673, 24 Mar 2017 | Read review
“Ask for non smoking if you do not smoke”
 of 5 bubbles M2681EFjimd, 24 Mar 2017 | Read review
5 of 5