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All reviews free breakfast room was clean directly across the street hot breakfast would stay here again nice breakfast nice stay yogurt great place to stay get away bryson city gravy harrahs smokies fall
We usually stay at the Casino, but all was booked for the weekend so we stayed at this hotel across the street. We were very satisfied with our lodgings.
Room was clean, shower was very nice- one of the better ones we have ever been...More
When we got there my Dad became sick so we had to come back home next day and had booked room for 3 days. Amanda and David were awesome and were able to fix it where I was charged only for the one night. They...More
We stayed here two nights. The room was nice and comfortable. Breakfast at a Holiday Inn is always good and we got to meet some really nice travelers. The location was ideal for exploring the Great Smokies and finding a herd of Elks to photograph....More
I kinda liked Holiday Inn, but they changed their breakfast to a more cheaper meal. Once I found a name in their information book in my room. I asked if I could get a copy of the page I liked. The staff ignored me. So...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/CasinoResponded 2 days ago
Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about your disappointment with the level of service received for then the hotel staff. Along with your observations regarding your breakfast experience, I have...More
This is an old property, that was renovated on the cheap. It was also heavily smoked in at some point cause you can still smell it.
You don't have a lot of choices in Cherokee.
It is convenient to the Harrah's and the staff tried...More
Thank Paul S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/CasinoResponded 1 week ago
Hi Paul S,
Thanks for banking on our hotel for your travel needs. I'm glad you found the location favorable. It's also good to know that our staff were able to attend to your needs. They tirelessly work to deliver True Hospitality. I understand your...More