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Holiday Inn Express Cherokee/Casino

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286 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Statham, Georgia
Reviewed 14 November 2014

Really!! You complain about this hotel and the smoke, when you fixing to go into a casino of holy smoke to watch a concert! Been there and felt like I need a knife to cut thru the smoke, so plz quit being dramatic about smoke in a hotel. Maybe you came on a bad night. Get a grip, plz!

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6Thank Vicki J
greenville, SC
Reviewed 14 November 2014

I know, gamblers smoke but wow. This hotel is the worst if you have any allergies to smoke. Easy to walk to the Casino and back to hotel. I started to rain so we took our car to the covered garage for free at the Casino. My girlfriend and I stayed here to see a concert at the Casino. Breakfast...

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Thank moresunplease5
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear moresunplease5, Thank you for taking time out of your busy day to leave us a candid review . I am glad to see that you found comfort in the room you have stayed at and found delight in the service you have experienced with us. However, I would like to offer my sincerest apologies for the smell of smoke...

Hixson, Tennessee
Reviewed 10 November 2014

My boyfriend and I were in town to check out the Daughtery concert and travel to Asheville to visit the Biltmore Estate. The hotel has a fantastic location, just across the road from the Harrahs Casino. The times we visited the Casino, we did not need to worry about driving which was a huge plus! The breakfast there is just...

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Thank Meaghan D
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Meaghan D, Thank you for taking the time to review our property. I am pleased to note that you liked the hotel location, large bath and comfortable pillows. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that there were certain aspects of your visit that did not meet your...

winston salem
Reviewed 6 November 2014

First time at this Hotel which is in walking distance to Harrah's over a Quaint Bridge. Upon our arrival, the staff worked very hard to get us an early Check-in. We were upgraded to a suite. The property is old,or appears that way, but our room was fine, but a little noisy. Our Breakfast was good.Kudos to David, Teresa and...

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Thank william r
lawrenceville
Reviewed 3 November 2014

My wife and I went to the Holiday Inn Express Cherokee/Casino for the weekend of October 31 through November 2 just to get away for a while. Upon arrival, the desk clerk was nice and actually gave us a choice of which floor we would like to stay on. He also advised us that there is going to be snow...

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Thank wrigh1p
Independence, Missouri
Reviewed 18 October 2014

We picked this location because we wanted to see the foliage in the Great Smoky Mountains. It was not a great price for the whole trip but it was it was a nice quiet evening to get ready for our trip. We did go over the casino for a short time. It was clean and nice room. The TV reception...

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Thank Terri M
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Tmunke, Thank you for taking the time to post a review of our property. I truly apologize for the not up to par experience you had during you stay with us. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how...

Chamblee, Georgia
Reviewed 24 September 2014

Had a get away weekend in Cherokee and my wife picked the Holiday Inn Express to stay in. It's very convenient to Harrah's and had friendly staff. The public areas were well kept and were being repainted. I was a little disappointed in the room, I've seen nicer Holiday In Express rooms, this one seemed to have older style furniture,...

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1Thank Jim R
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Jim R, Thank you for taking the time to review our property. It's nice to hear that you liked the hotel location, friendly staff and common areas. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry that you...

Knoxville, Tennessee, United States
Reviewed 24 September 2014 via mobile

Rooms are very clean and beds are comfy. The pool looked nice but we didn't have time for a swim. Price is,of course, a bit higher since it is right across the street from casino. We were pleased with our stay and will probably be back!

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2Thank ROCKNROLLNURSE
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear ROCKNROLLNURSE, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the hotel location, clean and comfortable rooms and pool facility. It encourages our team members to work even harder and consistently delight...

Wilmington, North Carolina
Reviewed 18 September 2014

I had a good experience here my first time and decided to stay a second time. I had a standard room this time and it was just an overnight. It began with a very nice front desk guy who knew I wanted a decent view. The hotel and room were very clean, beds and bedding are so comfy. You don't...

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1Thank Diane S
Havelock, North Carolina
Reviewed 16 September 2014

The hotel is across the street from the casino. Well maintained, we had one small issue and they fixed it right away. Staff was friendly, breakfast was better than most hotels. Eggs, bacon etc. The only down was no refrigerator micro wave in rooms. I would stay there again.

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2Thank RTWorld

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Let the Cherokee Holiday Inn Express Hotel & Suites be your center of operations when you visit the Cherokee area. Located at the entrance of Harrah's Cherokee Casino our brand new hotel is also just minutes from the Great Smoky National Park, trout fishing, whitewater rafting and Cherokee historical attractions. Our 93 room property not only offers beauty in landscaping and architectural design, it offers the latest in technology and superior customer service to make your stay a truly unique experience. Our spacious rooms are beautifully furnished and are equipped with high speed internet, state of the art telephone system with voice mail, remote control cable TV, irons, ironing boards and hair dryers. There are 16 suites and four ADA accessible rooms for those who might need expanded options. Your complimentary breakfast will be served in our beautiful two story Great Room which features a massive stone fireplace. You will enjoy working out in our well equipped fitness center overlooking our courtyard and pool area. When you visit Cherokee you don't have to gamble on comfort or convenience. At Holiday Inn Express Hotel & Suites great service is always a sure bet. ... more   less 

Additional Information about Holiday Inn Express Cherokee/Casino

Address: 376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $136 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cherokee/Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cherokee/Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi in my 1st floor room was more than fast enough”
 of 5 bubbles ryanmY1816HO, 22 Feb 2017 | Read review
“We had a corner suite on the third and top floor....Super quiet.”
 of 5 bubbles zdrakas, 1 Nov 2016 | Read review
“Reserve your room well in advance. there were at leats 3 parties turned away while we were checking in. They were fully booked.”
 of 5 bubbles PeterT55, 5 Oct 2016 | Read review
“We only spent one night and like I said room we had was clean. That is my priority.”
 of 5 bubbles 702francesw, 27 Sep 2016 | Read review
“Ask for a room that faces the street. You won't hear the trash truck that way.”
 of 5 bubbles anthonysO6847FW, 14 Sep 2016 | Read review
5 of 5