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The desk clerks were very nice and efficient. Our first room was not clean. Hair was in the bed and tub. My husband and I were changed to the room next door. The floor was littered with lent and hair was embedded in different places....More
5 Thank Violetta619
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/CasinoResponded 9 August 2015
Thank you for taking the time to post your feedback of your recent stay. We are delighted to read your positive remarks about our location and staff. However, we apologize for any inconvenience the room conditions may have caused you and your family....More
I stayed for 4 nights for business.
My room was clean, though beginning to show signs of wear. The sink stopper was damaged and the bed was beginning to sag. There were 2 days where my bed was made up, but the sink was not...More
1 Thank aashleyjc
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/CasinoResponded 26 July 2015
Thank you for posting a review about your stay with us. We are pleased to know that you found our breakfast options to be good and our rooms to be clean. However, we would like to apologize for falling short of your expectations...More
The night before we came to your hotel we thought it would be a good idea to go camping, we had never been camping in June and quickly realized why at 1030 at night because we could not sleep. So we headed to your hotel....More
What a great surprise to be able to check into our hotel early! We arrived about 10:30 am and was greeted by hotel clerk Theresa who said they normally do not allow early check in, but since they had a room available she would give...More
This hotel has some of the friendliest and most helpful staff I have ever encountered in all my travels. The hotel was excellent by measure of room cleanliness, comfort of beds, great complementary breakfast and helpfulness of all the staff.
US$107 - US$228 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Christmas56 | Reviewed this property |
If you choose the queen handicap suite you will have lots of room. The room I had was on the second floor right off the elevator. It was huge with two queen beds, a sofa and a small kitchen area with a micro wave and sink... More
If you choose the queen handicap suite you will have lots of room. The room I had was on the second floor right off the elevator. It was huge with two queen beds, a sofa and a small kitchen area with a micro wave and sink. Bathroom was also large.