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Courtyard Charlotte Concord

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Courtyard
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Traveller (22)
Room & Suite (19)
Dining (10)
About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
37Restaurantswithin 1 km
2Attractionswithin 1 km
Reviews & more
146Reviews
54Photos
2Q+A
33Room tips
Traveller rating
  • 56
  • 39
  • 27
  • 12
  • 12
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The hotel and staff was very professional and courteous. The updates we’re nice and the hotel was clean. The manager of the bistro at night was exceptional. The food was actually tasty and his service was great. Morning staff at the bistro was not excited to be there. They are
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I stayed here for a couple nights while in town for a concert. The room was clean and in order, the staff were very professional and helpful, and they had a nice breakfast area. Overall this is a very nice hotel and I highly recommend to anyone!
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We was there for three days n while there the staff was wonderful the other guest that was vacationing there was nice n friendly too I luv staying in Concord bc the mall n the restaurants r on the same road....
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The renovations look great and the hotel seemed refreshed and modern, but our bed was sooooo uncomfortable. The mattress was as hard as a rock and our pillows were very flat. My husband and I both had sore backs from sleeping on the mattress. We also went down for breakfast and
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Response from Tim T, Manager at Courtyard Charlotte Concord
Responded Sep. 4, 2018
Good morning: Thank you for taking the time to provide us with information to improve the hotel. I am sorry you did not get a good night sleep, the mattress that are purchased are a medium grade. We attempt to accommodate everyone by purchasing a mattress that is not to hard and not to soft. I am sorry you missed breakfast, unfortunately we do close at 10 AM. The information you have provide us will be used to improve the Courtyard Concord service
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Stayed at your hotel the weekend of August 17, 2018. Lovely hotel, from the front desk to the breakfast bar. The entire weekend we had no problems – not until I checked out and was on my way home when I realized I left my umbrella and hat in the room. I called the hotel to
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Most of the time, in any hotel, the sheets are not on the sofa bed. There is usually a set in the closet so it can be made up quickly if you wish. That way you know that no one has messed with the sheets.
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How much was held on your credit card beyond the price of the room?
Hello MzVicky, Thank you for your inquiry. Upon check-in we will verify a valid credit card is on file or if you would like to use a different card. The hold amount is 1 room night plus tax and then 21% per night of your remaining stay. Please contact the hotel directly if you have any additional questions. 704-453-2600
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"Good luck with that"
"Don't go to this service desert of arrogantly ignorant and incompetent staff ."
"Make sure you don't get a room with a "musky" smell or you'll have a young man spraying your carpets at 11 PM. So odd."
"We loved our higher floor room!"
"the higher floors offer a fantastic view of the south. even numbered rooms (the north side) are quieter due to facing away from the highway."
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PRICE RANGE
US$110 - US$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard charlotte concord hotel concord
LOCATION
United StatesNorth CarolinaConcord
NUMBER OF ROOMS
123
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