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Residence Inn Charlotte Concord

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Residence Inn Charlotte Concord
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168 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Reviewed 2 weeks ago via mobile

This is an awesome place to stay! The hotel is very convenient and in a nice area! The rooms are good size and clean every time I go! The staff is always friendly and willing to do what it takes to make you feel welcome!! A lot is hotels should learn from this hotel!

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Helpful?
Thank TheTruth61
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We are always happy to hear that our guests enjoyed their time with us. If you are ever in the area again please let us know.

Asheville, North Carolina
Reviewed 3 weeks ago

Staff are extremely friendly and helpful. The rooms are nice for the price. The place is quiet unless you are near the other entrances. The outer doors slam violently. Surprisingly, the fold out sofa slept well. The windows actually open. The décor is a little dated but still nice. Parking lot to building was close. Nice not to have to...

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Helpful?
Thank Ponytail2016
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We are happy to hear you enjoyed your stay. If you are ever in the area please let us know.

Reviewed 31 October 2016

The first couple of times I have stayed here I was pleased. The location is great for work and it was clean and pretty quiet. Being a Residence Inn it offers the typical evening food and beverage during the week which is sometimes nice after being on the road for awhile and not wanting to get back out. However, the...

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Helpful?
1Thank Erin J
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to inform us about your stay. We have taking this information and passed it along the appropriate departments to see that this will not happen again. Hopefully if you are in the area again you will stop by to see our change. Thank you again,

Reviewed 26 October 2016

The property is very nice. The layout of the room was comfortable and spacious. However, there was some issues that directly related to accessibility. First, the door to the bedroom opens into the room and causes some space issues when trying to navigate in my wheelchair. The shelves that house the dishes, cups and glasses are very high and could...

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Helpful?
Thank Les H
Andre C, General Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to share your experience while staying at the Residence Inn Concord. The staff and I will take your advice and use them to improve our Accessible rooms. We will look forward to seeing again the next time you are Concord.

Wilmington, North Carolina, United States
Reviewed 16 October 2016

Usually Residence Inn's are a predictable stay. This was not. No coffee maker..discovered as I hurried to get ready in the AM. No hot water for 20 minutes. And..a shampoo bottle 1/4 of the way full. I called the front desk and really thought the manager would follow up with a Platinum elite member but alas did not.

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Helpful?
Thank Lisa K
Alpharetta, GA
Reviewed 12 September 2016

I'm a Marriott platinum premier guest who has stayed Residence Inn's all over the country and this one used to be one of the better ones. The last stay was just so disappointing. The room was dirty and there were hairs on the floors near the sink and in the tub. It looked like someone had thrown up on the...

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Helpful?
1Thank buddy_and_lindsay
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to inform us about your stay. We appreciate you letting us know how everything went. These items do sound troubling and we will speak with our departments in the hotel to find out the problems. If you would like to discuss the matter futher please contact us. Thank you again.

Charlotte, North Carolina
Reviewed 11 September 2016

My wife and I and our dog stayed here over the 4th of July. Very friendly staff at the front desk. nice gym. this was the second time for us to stay here. they have a nice gathering every weekday for the guests. Will stay here again.

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Helpful?
Thank Alan H
Keith W, General Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for the kind words, The Staff and i look forward to seeing you again the next time you visit Concord.

Lancaster, Pennsylvania
Reviewed 10 September 2016 via mobile

The room was spacious and quite comfy. The lobby area is accomodating, but I was disappointed that there wasn't a lounge area on site that sold alcohol. You could purchase from pantry area, but not the same especially when kids are around. I prefer to sit quietly at a bar and enjoy sports. I didn't do my homework and just...

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Helpful?
Thank Anthony T
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We are sorry to hear that you were not satisfied during your time with us do to the lack of a lounge area. Most Residence Inns do not have a bar/lounge area within the hotel. If you are looking for this next time you are in the...

A TripAdvisor Member
1 review
Reviewed 23 July 2016 via mobile

Unfortunately, the rooms in this hotel were extremely dirty! The first room that I was given had a dirty pair of men's briefs under the bed. The front desk clerk did her best and found another room, but the bathroom in the next room was filthy: hairs on the floor, dust on surfaces, and the base of the toilet hadn't...

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Helpful?
Thank A TripAdvisor Member
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Dear Valued Guest, Thank you for taking the time to inform us about your stay. We find it very suprising to hear about your issue. We do apologize for the state of the room and hope if you are in the area again you can give us a second try.

New Lenox, Illinois
Reviewed 7 July 2016

Stayed here while visiting family in Concord. Great place to stay. Very, very clean!! I was very comfortable and felt very safe (traveling solo). The staff was very accommodating with my room request. Breakfast was nice each morning but I did like making my own coffee in my room before heading to the breakfast buffet. I stayed in a studio...

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Helpful?
Thank Holly S
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We are glad that you were able to come down and enjoy the breakfast and all that our area has to offer. If you are ever in the area again please let us know.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Charlotte Concord

Address: 7601 Scott Padgett Pkwy NW, Concord, NC 28027-0109
Region: United States > North Carolina > Concord
Price Range: $162 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Concord 3*
Number of rooms: 130
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Also Known As:
Residence Inn Charlotte Concord Hotel Concord
Hotel Style:
#3 Family Hotel in Concord
#3 Business Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charlotte Concord staff and other travellers.
2 questions
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Fort Collins, Colorado, United States

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Questions? Get answers from Residence Inn Charlotte Concord staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light sleepers need to avoid the entrances because outer doors slam violently.”
 of 5 bubbles Ponytail2016, 14 Nov 2016 | Read review
“we were on the 5th of 6 floors, had not problems with noise levels, even though hotel was full during our stay as well.”
 of 5 bubbles nhpbilt, 7 Apr 2016 | Read review
“High floors on the West side of the building give a beautiful view”
 of 5 bubbles RGoltsch, 11 Dec 2015 | Read review
“first floor near exit”
 of 5 bubbles mville24112, 24 Oct 2015 | Read review
“A room with a fireplace adds a nice touch. Stay in a low numbered room to connect to the Internet if that issue has yet to be resolved.”
 of 5 bubbles 571mitchelll, 8 Sep 2015 | Read review
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