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Residence Inn Charlotte Concord

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#10 of 26 Hotels in Concord
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Residence Inn Charlotte Concord
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178 Reviews from our TripAdvisor Community

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Showing 177: English reviews
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Aiken, South Carolina
Reviewed 1 week ago

Easy access and near many restaurants. The rooms are nicely decorated but the sheets could be of a better quality. You can tell there are cheap and not as nice as other Residence Inns we have stayed at.

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Helpful?
Thank 599RobertB
Shelby P, Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time share your experience you had while staying at the Residence Inn Concord. The sheet are the same sheets as all other Residence Inn. The only explanation that have for a difference is that we press our sheets, so they are nice and crisp.

Cape Carteret, North Carolina, United States
Reviewed 4 weeks ago via mobile

I had one adult and two children (6 and 9 ) in our party . We actually spent Thursday -Friday at Great Wolf Lodge and then drove up the street to check in here. I couldn't see spending $500 just to sleep at Great Wolf Lodge one more night . This hotel was in a cal-de-sac of other hotels ....

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Helpful?
Thank Keeley O
Shelby P, Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for staying with us. Please stop by after we receive our renovation.

Fairview
Reviewed 1 February 2017 via mobile

My husband and I had a midweek stay here while on business. I want to start by saying we stay in hotels approximately 180-200 nights per year. This hotel was one of the worst. Upon arrival I was greeted warmly by two very nice front desk employees. Our reservation was in order and I was quickly assigned a room. Things...

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Helpful?
Thank Michelle S
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We are very concerned with the matters that you brought up to us. We will look in this and again thank you for letting us know.

Reviewed 17 January 2017

Clerk at checkin was very nice and greeted us with a smile. She checked us in with no problems or delays and asked me what floor I would prefer. Room was a king suite with a sofa bed, table to eat at, full kitchen and desk. Lots of space and kitchen was stocked with utensils. Thermostat in room worked great,...

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Helpful?
Thank AlizaStyle9
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We always enjoy to hear that our guest enjoyed their time with us. We will inform the staff of your kind words and hope that if you are ever in the area you will stay with us again.

Rossburg, Ohio
Reviewed 12 January 2017

Almost one year to the date, I returned to the Residence Inn in Concord, NC for a business trip - and it more than lived up to the previous experience. From the welcome upon arrival to the thanks for coming at the departure - it was a great visit. The entire staff was friendly, the property was clean and attractive...

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Helpful?
Thank lab5373
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We always love to hear that our guest were able to enjoy themselves and relax during their time. Hopefully next time your in there area the weather will be more agreeable.

Newland, North Carolina
Reviewed 4 January 2017

Our first floor room was not ready on arrival so we took a 2nd floor room. The room was great no complaints. I had asked for extra pillows when I made the reservations then was told they "ran out". Also they charged a pet fee which I had not been told about. I contacted hotel after check out and they...

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Helpful?
Thank Maritza G
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for time to let us know about your stay. We will look in the matters you have addressed.

Concord, North Carolina, United States
Reviewed 3 January 2017 via mobile

Hotel was nice, seems rather new. The staff was friendly and attentive. The hotel was rather busy with a convention at the neighboring hotel but the staff kept up and the hotel never got too loud with all the events. We will be back

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Helpful?
Thank Laura T
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to leave these kind words. We will share them with the staff and hopefully if you are ever in the area again you will give us a call.

Reviewed 29 December 2016 via mobile

I always stay at Marriott properties for both work and travel. Extremely disappointed in the cleanliness of hotel. Rooms were okay but the hallway on the third floor was horrible which makes you wonder how well they clean the rooms. Thrash in floor for all the days we were there and they cannot say that they clean them daily because...

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Helpful?
Thank Michael W
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to inform us about your stay. We will use this information to help provide better service to our future guests. We are sorry about the hot water issue and if you would like to discuss the matters further please contact us. Thank you again

Reviewed 28 December 2016

The hotel and my stay itself was great, however I did have a meeting here and the sale manager sheree was horribly rude.I don't even understand how she has this job. Sales professionals should be PROFESSIONAL and friendly. There wasn't a friendly bone in her body. Just a bitter woman who doesn't even dress appropriately for her age. It was...

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Helpful?
Thank WestinM69
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We appreciate the feedback and will look into the issues you have presented to us.

Columbus, Ohio
Reviewed 26 December 2016 via mobile

I am currently here and disappointed in the cleanliness of our room. My husband is a platinum holder and we love our Marriotts. We especially love them since we have several kids and have the 2 bedroom suites. Upon arrival my husband checked us in and the front desk was very nice no issues there. The room was/is our only...

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Helpful?
Thank emmypierce
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Dear Guest, Thank you for taking the time to let us know about your stay with us. We will look into the matters that you have addressed. We are sorry your stay with us was not up to standard and hope if you are in the area again you will stay with us again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Charlotte Concord

Address: 7601 Scott Padgett Parkway, Concord, NC 28027
Region: United States > North Carolina > Concord
Price Range: $178 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Concord 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Charlotte Concord Hotel Concord
Hotel Style:
#3 Family Hotel in Concord
#3 Business Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charlotte Concord staff and other travellers.
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Fort Collins, Colorado, United States

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Questions? Get answers from Residence Inn Charlotte Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was very quiet”
 of 5 bubbles AlizaStyle9, 17 Jan 2017 | Read review
“Light sleepers need to avoid the entrances because outer doors slam violently.”
 of 5 bubbles Ponytail2016, 14 Nov 2016 | Read review
“we were on the 5th of 6 floors, had not problems with noise levels, even though hotel was full during our stay as well.”
 of 5 bubbles nhpbilt, 7 Apr 2016 | Read review
“High floors on the West side of the building give a beautiful view”
 of 5 bubbles RGoltsch, 11 Dec 2015 | Read review
“first floor near exit”
 of 5 bubbles mville24112, 24 Oct 2015 | Read review
5 of 5