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All reviewsfull kitchenindoor poolbedroom suitestove topamazing hotelmarriott hotelsthe entire staffcoffee potfront desk staffhotel is locatedfirst floorthe room was nicenice propertywould stay here againconvenient locationstaff was friendlythe breakfast area
A while back we stayed at one of these. I'd forgotten why we hadn't tried one since. This one reminded me! Sinks didn't drain. Bathroom was filthy and commode and shower curtains looked like they were retrieved from the side of the street; dirty, word,...More
Response from Shelby P, Manager at Residence Inn Charlotte ConcordResponded 3 weeks ago
Good Morning PGinNC,
I wanted to apologize about your stay here with us in Concord, and not being up to standard. I would love more details and what room you stayed in so we can fix our problem areas. If you wouldn't mind to give...More
Lovely property. Big. Convenient. We were greeted by a very personable lady named Dana who helped us get checked in. Whew! $75 pet fee. Our suite was nice. However, maintenance needs to pay a visit. Peeling paint on the bathroom ceiling. Some outlets can’t hold...More
Went there on a business trip. My company paid almost $1000 for me to stay here. Went down for breakfast and it was really nice. What offended me most was that when me and my friend got a scoop of fruit from the bar, the...More
Response from Tim T, General Manager at Residence Inn Charlotte ConcordResponded July 13, 2018
Dear Valued Guest:
I am sorry this incident occurred, and you are right the attendant should have not said anything to you. I believe that I did apologive to you, but if I did not I am truly sorry. The associate was addressed about her...More
My family stayed there and family came to visit them and everyone fit in the room comfortably. The sofa and chairs came in handy for additional seating for everyone. We took family pictures outside and the lady at the front desk came and took a...More
Nice hotel, convenient location , very friendly staff. Breakfast was above average. I dropped it one star because it was clean except for the bathroom floor. Don't hotels use vacuums any more? I would stay here again, though.
1 Thank Leanne S
Response from Shelby P, Manager at Residence Inn Charlotte ConcordResponded April 29, 2018
Thank you for taking time to leave your thoughts about our property. I will be speaking with housekeeping about the floors of our rooms to make sure we are covering ever inch. We hope to see you again soon, thank you again.
Response from Charlotte S | Property representative |
We have 2 rooms available to accommodate your needs. I would recommend contacting the hotel directly for booking the rooms. 704-454-7862
Thank you for your inquiry.