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Holiday Inn Express Charlotte - Concord / I-85

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Holiday Inn Express Charlotte - Concord \/ I-85
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176 Reviews from our TripAdvisor Community

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Raleigh, United States
Reviewed 4 January 2017

Great location right off the Interstate. Concord Mills Outlet and racing activities are a stones throw away. The staff are friendly and entertaining. Breakfast was the Holiday Inn Express normal fair. The only issue is that they are remodeling. It's going to be really nice, but at this moment, the ventilation is not in tip top shape. Unless you have...

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Helpful?
Thank clairedU834FM
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your review of our hotel! That is wonderful to hear that you had an enjoyable experience during your stay. The close proximity to Concord Mills Outlet Mall and all the racing venues is certainly a plus! I will pass your comments along to the staff to let them know that they did a great job. I apologize...

Reviewed 30 December 2016 via mobile

Booked this Holiday Inn based on reviews and location to event. Under renovations while we were there but that was not an issue, stayed one night only. Tonia at front desk was very cordial, our room was ready when we arrived as well. This would be a great location if your going to the NASCAR races, only 2 miles from...

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Helpful?
Thank Todd R
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback regarding your stay. I am pleased to hear that the staff was able to accommodate you earlier than your scheduled check-in time. I will pass your comments along so we can congratulate the staff on a job well done. That's great to hear that you would stay here again, we would love to have you...

Natural Bridge, Virginia
Reviewed 20 December 2016 via mobile

Saturday snow storm driving from NY to GA, stopped here to spend the night. There was some renovations going on but our room was nice, clean and comfortably appointed. Nice breakfast included in rate. Friendly staff members. They also give coupons for discounts at surrounding restaurants. We enjoyed our stay and would recommend this hotel as a nice place to...

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Helpful?
Thank JJ F
Yorktown, Virginia
Reviewed 4 November 2016 via mobile

Last minute booking resulted in a wonderful room and great experience. King suite was large, clean and comfortable. The bed was so comfortable I actually overslept! Room had a keurig, microwave and mini fridge. Large bathroom was clean and well stocked with BBW items. Front staff was friendly and helpful. A wonderful respite while on the road.

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Helpful?
Thank wadd003
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your 5-star review of our hotel. We are delighted to hear that you had a great experience during your trip (I hope that you did not get in too much trouble for oversleeping!). Our staff takes great pride in delivering quality service and a favorable guest experience so I will surely pass this along to them. Thank...

Reviewed 17 September 2016

As before, I needed a hotel on short notice, for family visiting. Remembering how awesome Ms. Natasha was for me on November 18, 2015, this location was my first choice. This time, Ms. Kelly Kaiser was friendly and swift in helping me obtain a room. My family advised they had an excellent stay and the proximity to shopping and restaurants...

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Helpful?
Thank Darrell A
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

It means so much to us that you enjoyed your stays. Our staff strives to deliver the most friendly and courteous service possible. It makes our day to hear we have achieved our goal. Thank you again for all your kind words.

Reviewed 12 August 2016 via mobile

We came into town for a conference that was held at the convention center. Each got separate rooms, and I decided that since we would be done early - I'd leave my things and simply get a late checkout to change prior to the 5 hour trip home. We got a call at 11:00 that my room had left all...

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Helpful?
1Thank Lindsey N
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your review of our hotel. I am pleased to hear that you enjoyed the cleanliness of the hotel and the quality of the breakfast. We take great pride in delivering a clean, quality product so we value your feedback. I sincerely apologize for the lack of communication you experienced with your late check-out. I can assure you...

West Chester, Pennsylvania
Reviewed 10 August 2016

This is the second time I have stayed at this hotel and plan on going back. I was in town to attend the races and it was at a great location. Saturday night the race got over late and was looking for food around 11pm. So much to choose from, the town was booming. There are even restaurants in walking...

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Helpful?
1Thank reviewer2186
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you so much for your wonderful review about your stay with us. We look forward to seeing you in the future!

Charlotte, North Carolina
Reviewed 7 August 2016 via mobile

I travel for work quite a bit, on this trip along I stayed at the Intercontinental Miami, and two Holiday Inns in Boca Raton, FL and Brunswick, GA; as usual with the IHG chain, great experiences, service and treatment! On this hotel though, the exact opposite, I just had the housekeeping manager walked in my room while I had the...

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Helpful?
2Thank EdgarNCFL
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback on our hotel. Please accept my sincerest apologies for the inconveniences you experienced during your stay. I can assure you that this is not up to our typical service standards. I will pass these notes along to the staff so that we can improve in our communication. Thank you for staying with us and I...

Tucson, Arizona
Reviewed 1 August 2016

We were in town to attend a concert on this particular night. Therefore, we booked this Holiday Inn due to the location. We had to leave the following morning to drive to Raleigh, NC for a business meeting. I always request the top floor at time of booking. Upon arrival we were placed on 3rd floor rather than the top...

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Helpful?
1Thank Sandy B
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for leaving us feedback on your recent stay. Please accept my sincerest apology for the issues that you experienced during your stay. I will certainly pass your comments along to the staff so that we can improve in all of these areas. I hope that you will stay with us again on your next trip to the area...

Reviewed 27 July 2016 via mobile

The room was absolutely infested with thousands if ants (seriously, not an exaggeration), crawling all over the furniture and all over me!...and if that wasn't enough, there was a nasty pair of panties left from previous occupants between the mattress and headboard that somehow went unnoticed by cleaning staff. Absolutely discusting!..am last but not least, black mold in the bathroom...

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Helpful?
1Thank guardianangelnc
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your review of our property. Please accept my sincerest apologies for the inconveniences you experienced during your stay. I can assure you that this is not up to our standards. I will certainly pass this along to the entire staff so that they are aware of the issues and so that we can improve in these areas...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Charlotte Concord Area is the closest IHG hotel to the Lowe's Motor Speedway/Concord Mills Mall. We are conveniently located at exit 49 off I-85 and offer free wired and wireless high-speed Internet access in every room. We also have free wireless Internet access in the lobby, great room & meeting rooms. Additional amenities include Express Start Breakfast and free local phone calls. All guest rooms feature refrigerators, microwaves, irons, ironing boards and desks. ... more   less 

Additional Information about Holiday Inn Express Charlotte - Concord / I-85

Address: 7772 Gateway Lane NW, Concord, NC 28027
Region: United States > North Carolina > Concord
Price Range: $138 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charlotte - Concord / I-85 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Charlotte - Concord / i-85 Hotel Concord
Holiday Inn Concord
Concord Holiday Inn
Hotel Style:
#6 Family Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charlotte - Concord / I-85 staff and other travellers.
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Montgomery, Alabama
4 months ago

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Questions? Get answers from Holiday Inn Express Charlotte - Concord / I-85 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms are quiet. The remodeling is being done with respect to guest and normal sleeping hours.”
 of 5 bubbles clairedU834FM, 4 Jan 2017 | Read review
“Top Floor away from Elevator”
  • Queen Bed
  • Queen Beds
  • Small Room
  • Queen Beds
  • Microwave, etc
  • 2 Queen Beds
  • Bathroom
  • Shower
 of 5 bubbles sandybU8624DH, 1 Aug 2016 | Read review
“second floor rooms very quite”
 of 5 bubbles kenandella, 31 May 2016 | Read review
“I think most rooms are good never had a bad one”
 of 5 bubbles jjwidg, 29 May 2016 | Read review
“King room with fridge, microwave, sofa”
 of 5 bubbles bethg437, 5 Dec 2015 | Read review
5 of 5