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SpringHill Suites Charlotte Concord Mills/Speedway

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#12 of 26 Hotels in Concord
Certificate of Excellence
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SpringHill Suites Charlotte Concord Mills\/Speedway
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Start your review of SpringHill Suites Charlotte Concord Mills/Speedway
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Parrish, Florida, United States
Reviewed 3 weeks ago

Checked in on Saturday Jan 28th. Katie and Marguise checked us in, they were amazing! Friendly and very helpful, made us feel right at home. What a pleasant check in it was. The hotel is under renovation and we were give one of the newly renovated king rooms. It was beautiful and impeccably clean and comfortable. We were passing through...

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Helpful?
Thank Cynthia B
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SpringHill Suites Concord for your most recent lodging needs. We appreciate your feedback and we look forward to serving you again soon.

Reviewed 3 weeks ago via mobile

This hotel is in the middle of a remodel. Even with work going on I had a good stay. I was given a room on the 5th floor so I was happy. The 5th floor was being remodeled. Staff was friendly and helpful, one person really stood out. I think his name was Marquis, he was very helpful and because...

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Helpful?
Thank Barion B
Fredon, New Jersey, United States
Reviewed 3 weeks ago

I booked this hotel even though it was more expensive than the Comfort Inn, because the other Spring Hill Suites I have stayed in have been new and comfortable. The room we had here looked like it came out of 1982! It was disgusting. There was a finger nail or toe nail clipping on top of the air conditioner (obviously...

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Helpful?
Thank Denise W
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing Springhill Suites for your most recent lodging needs. Everything we do is aimed at providing you with an excellent hotel experience, and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Murrells Inlet, South Carolina
Reviewed 4 weeks ago

Stopped here for the first time on 1/20/17 We were put in a remodeled room, but had to have a few things tweeked to make the stay better. Couldn't get the room cold enough, and the mattresses were hot like a foam pad. The complimentary breakfast was good.The staff was awesome. I'm sure once all the remodeling is finished everything...

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Helpful?
Thank Crooner82
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SpringHill Suites for your most recent lodging needs. We appreciate your feedback. We look forward to serving you again soon.

Pune
Reviewed 22 January 2017

Good staff, decent breakfast, good bed but the room was absolutely dated. Apparently 5th and 4th floors are renovated but we got room on 2nd floor. If you plan to stay, make sure you are given renovated rooms, else its not worth the Marriott brand and money. I am surprised 4 rating in the reviews.

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Helpful?
Thank Ravi R
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SHS for you most recent lodging needs. Everything we do is aimed at providing you with an exceptional experience. Obviously we have fallen short of providing you with that experience. However in order to Renovate our rooms it does require some time. Maybe give us a try after May of 2017 when our entire hotel will...

Orangeburg, South Carolina
Reviewed 31 December 2016 via mobile

Upon entering our room, it was evident that it was not vacuumed. There were crumbs on the floor. That is unacceptable. We had a room that was supposed to sleep 4 (King bed and pull out sofa). The television was placed on a very small dresser in the middle of the two "divided" sections of the room. This was our...

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Helpful?
Thank ThompsonFamily2001
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Everything we do is aimed at providing you with an exceptional experience. Your feedback is extremely valuable. Please accept our apology for not meeting your expectations. I have passed this information along to my Team in hopes that this was an isolated case. Once again I apologize and it is my hope that you will decide to use SpringHill Suites...

charlotte
Reviewed 26 December 2016

Clean quiet rooms. EVERY staff member we met was wonderful. The beds were very comfortable ( room 211). The breakfast had hot and cold options and both were tasty and ample.The location has tons of food and shopping nearby, some within walking distance. I would highly recommend this hotel. * One tiny word of interest, there was not a hair...

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Thank jim j
Blue Ridge, Virginia
Reviewed 30 October 2016 via mobile

Really really close to charlotte motor speedway! This is a great location close to the mall and the track. Plenty of good food choices like Texas Roadhouse the Goodguy car show and ride around the track, so a blast.

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Thank Jerry O
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SpringHill Suites Concord for your most recent lodging needs. We appreciate your business.

Elm City, North Carolina
Reviewed 26 October 2016

Room was neat and clean. Had all amenities except blow dryer. Courteous staff. Complementary breakfast. Well lite parking lot. Many restaurants and shopping nearby. This was my second stay there and I will stay there again.

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Thank wwall1197
Sycamore, Illinois
Reviewed 23 October 2016

Really decent hotel. Very friendly helpful staff. Quiet room even with an airport in close proximity and our room being right across from the elevator. Hotel seems older but rooms and decor have been kept up. Very large rooms. Hotel is very close to many restaurants. All within walking distance. Easy access to expressway. We'd stay here again.

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Helpful?
Thank HOTROD37
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott in Concord NC for your most recent stay. We appreciate your business and look forward to serving you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Concord Mills/Speedway

Address: 7811 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: $160 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills/Speedway 3*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord
Hotel Style:
#7 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Concord Mills/Speedway staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look at the room before you book”
 of 5 bubbles DeniseW177, 1 Feb 2017 | Read review
“there is some renovation in progress. we were in 211 though,.”
 of 5 bubbles jimj56, 26 Dec 2016 | Read review
“front side has better views”
 of 5 bubbles wwall1197, 26 Oct 2016 | Read review
“Rooms and hotel were very quiet.”
 of 5 bubbles HOTROD37, 23 Oct 2016 | Read review
“Having stayed at dozens of Marriotts, I always choose an upper floor”
 of 5 bubbles Mbhnm, 18 Oct 2016 | Read review
5 of 5