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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,187 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
Salt Rock, West Virginia
Reviewed 2 days ago NEW

Was a very nice stay and I enjoyed it very much, this is the 2nd stay. I would recommend it if you have the need to stay in the area. Close to shopping and restaurants. Great location staff was very helpful

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank darrelle2015
Minneapolis, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 21 November 2016

My husband and I stayed here for a conference and had a really great time. The breakfast service for guests far exceeds my experience at most chain hotels. The room we stayed in was clean and spacious. The banquet and presentation rooms were perfect for our group and the coffee service kept up with everyone very well. I cannot say...

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Helpful?
Thank Trish S
About Hotel's Favourite Review
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so glad that you enjoyed your stay with us during your conference! We do hope that you will be able to return for a non-conference stay and be able to enjoy even more and explore! Safe Travels. Kristen M.

Reviewed 4 days ago NEWvia mobile

Wonderful property with full range of amenities. Suite double is large and comfortable. Great nights sleep on the just right mattress. Breakfast was one of the best hotel breakfasts. There is a full selection of foods plus omelets.

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Helpful?
Thank H4660TPrichardm
New Hope, Pennsylvania
Reviewed 6 days ago NEW

I hate giving good reviews of hotels because then they're hard to book, but this Embassy is the one to stay at in the Speedway area of Charlotte. This one is really nice with good food, a nice Managers happy hour, and comfortable rooms. Close to everything except it's not uptown.

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Helpful?
Thank jsmac8218
Columbia, South Carolina
Reviewed 1 week ago

I had to call the housekeeping a couple time for them to clean but they didn't come. Also I paid in cash at the desk for a breakfast card,then at check out they took $15 off my liability fee.They were understanding and helpful in the end though.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tianna W
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are sorry to hear that you had some difficulty getting your room cleaned; and we will definitely bring this to the attention of our executive housekeeper. We are very happy to hear that they were able to help you out at the front desk and that our guest service representatives were very helpful and...

Michigan, United States
Reviewed 1 week ago

My check in was great with Leigh being very friendly and helpful. My room was spacious and clean even though I was not feeling well I felt at home. I enjoyed the Spa and thought the staff was friendly and knowledgeable. Would recommend this hotel to anyone coming to Charlotte or Concord area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank angelabH2833DT
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How wonderful to hear a shout out for one of our many excellent Guest Service Representatives. It is always nice to hear what we are doing right as well as what we can improve on. We are sorry to hear that you were not feeling well during your stay; but delighted to hear that you...

Davidson, North Carolina
Reviewed 2 weeks ago

This facility is of high quality and a top notch service industry hotel offering. I was extremely pleased with my stay and the suite we had was a huge satisfier with everyone in the wedding party. I will definately recommend this hotel and will be staying here in the future.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y9785XGthomasr
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How nice that you were able to enjoy our property for your wedding activities. We are so pleased to hear that you and the others in the wedding party enjoyed their accommodations and it helped to make this wonderful event a success. We hope that you get the opportunity to stay with us in the...

Raleigh, North Carolina
Reviewed 2 weeks ago

Family weekend visit, very clean w great breakfast..the workout room had nice updated equipment..rooms were v clean and the Hilton Honors digital key worked great, really cool. Location a plus also..no complaints

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank J Blair D
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! Also a pleasure to hear that another guest had a wonderful stay at our property. We are pleased to hear that you were able to take advantage of our fitness room; hopefully you found some time to relax in the indoor pool or hot tub as well. We are very excited to be able to...

Bluffton, South Carolina
Reviewed 2 weeks ago

Hotel is clean and pet friendly. The bed was very comfortable, rooms are large but the decor is becoming dated. Needs a "facelift" to compete with the new hotels in the area. Arrive was awesome. Been using this hotel for 5 years. Never a bad stay.

Review collected in partnership with Embassy Suites Hotels
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Thank bbm420
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are pleased to hear that you enjoyed your stay and the comfort of the new mattresses that are part of the renovations that we are making to our property. We began these renovations in 2016 and having more planned for this year. We hope when you visit the area in the future, you will...

Fort Washington, Maryland
Reviewed 2 weeks ago

My family traveled from Maryland to North Carolina for the Christmas holiday. Great location for eating out, shopping and city sites. Hotel was clean. Complimentary breakfast was hit for the family. Evening reception was also great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lashaunc2017
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How nice to hear that you chose to stay with us during the holidays. We hope you had the opportunity to walk through the convention center and see the wonderful holiday decorations and displays that we had set up. One of the added benefits of our property is it's proximity to the local dining choices...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Region: United States > North Carolina > Concord
Price Range: $190 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room without an adjoining room - I got one of these at first and the noise from the other room was unbearable.”
 of 5 bubbles JetsetNick, 30 Dec 2016 | Read review
“Can't really recommend a good room my room did not have any scenery, I was looking at an electrical box from my room (318)”
 of 5 bubbles ebpinner, 11 Dec 2016 | Read review
“It's a big hotel, so pick a lower floor and take the stairs if you don't want to wait for the elevator.”
 of 5 bubbles 861trishs, 21 Nov 2016 | Read review
“I've stayed all over this hotel and haven't found a room yet that wasn't great.”
 of 5 bubbles kevnles2010, 10 Nov 2016 | Read review
“All very quiet. Higher floors might cut down on noise from the breakfast area since it's in the atrium.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
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