We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

EmbassySuites.comUS$125*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,270 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,264: English reviews
Start your review of Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
 Click to rate
Raleigh, North Carolina
Reviewed yesterday NEW

USE THE HILTON APP. The app makes checking in sooooo much easier. top floor room, clean, breakfast was great. Had meetings at hotel and shuttle over to supper. Would have no issues staying here again.

 Report
Helpful?
Thank AlekonaS
Raleigh, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 3 April 2017 via mobile

I stayed at the hotel for a convention/conference and the hotel exceeded my expectations. The facilities were excellent, staff service very friendly and helpful, and rooms were clean and felt new. The convention facilities are the best I have been to in the Charlotte area. Several other hotels with their own convention facilities are "legacy" four star brands and run...

 Report
Helpful?
Thank Bz3rk
About Hotel's Favourite Review
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is so nice to hear that our staff and our property exceeded your expectations during your stay. We as a whole work very hard to assure that every guest's experience is just as wonderful as your's was. We are sorry to hear that your experience at our evening reception was not as smooth going...

Newport, North Carolina
Reviewed 6 days ago NEW

This hotel caters very well for the business traveler. Rooms are spacious and well equipped. Meeting rooms of all sizes are available. They serve a hot breakfast buffet to get you going quickly in the morning. The staff were very pleasant and accommodating to our needs. I would take my family there for a quick get away trip. The location...

 Report
Helpful?
Thank bootsandhat
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your comments and taking the time to rate us, we value your feedback. Happy to hear you enjoyed our breakfast, location and meeting space. We strive to assure that all guests have the same experience that you have had. Hope your friends and family give us a try when they are in the area or just needing...

South Carolina, United States
Reviewed 6 days ago NEW

Great property.... The Breakfast was so good. This is a large hotel but convenient to the Concord Mills Mall. Tons of local attractions and good restaurants nearby. Definitely great for a quick weekend get-a-way.

 Report
Helpful?
Thank carment932
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your comments and taking the time to rate us, we value your feedback. Happy to hear you enjoyed our breakfast and location. We Hope your friends and family give us a try when they are in the area or just needing a get-a-way. Safe Travels, Aspen A.

Lynchburg, Virginia
Reviewed 1 week ago NEW

We wanted a nice hotel for a get away weekend and the Embassy Suites concord/golf resort was just the place for us. The room was very nice and the bed was extremely comfortable. We enjoyed having the free breakfast. Thank you for making us right at home.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Lillian R
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We value your feedback. Thank you for choosing us to be your home away from home. We strive to assure that all guest has the same experience that you have experienced. We hope your friends and family give us a try when they are in the area. Safe Travels, Aspen A.

Campobello, South Carolina
Reviewed 1 week ago

This was our first stay at this Embassy Suites and it did not disappoint! Lovely hotel in easy location to get to all of Charlotte particularly UNCC. We were there for graduation. While packed they were on top of everything! Small waits for checking in, evening reception and breakfast. Evening reception could have had more offerings compared to other locations,...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank John M
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

CONGRATULAIONS!!! Thank you for your review and kind words, we value your feedback! We are pleased that you enjoyed your stay with us. We hope that you come back to stay with us in the future. Safe Travels, Aspen A.

New Rochelle, New York
Reviewed 1 week ago via mobile

This hotel had it all. Huge atrium type lobby and all suite rooms. I stayed in a two room king suite. One room is a living room with pull out couch, there's a sink and fridge and a separate bedroom. Only complaint was that the sofa bed was terrible! My daughter had to sleep on the sofa bed and it...

 Report
Helpful?
Thank WandaW0man
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! So, sorry to read about you not getting the suite you had booked. That is certainly not the norm. Normally, if we had to change your suite type, it would be to upgrade it. The Front Desk should have adjusted your rate accordingly to ensure you were not paying for something you were not getting....

Thaxton, Virginia
Reviewed 1 week ago

This hotel was awesome! The omelets were awesome. Great way to start the morning. Staff were great and very helpful. I do wish that they hadvflavoref coffeer creamer for the coffee in the morning though. That would make it exceptional!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Michelle P
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We value your feedback. Breakfast is my favorite also, happy you enjoyed. For the Coffee creamer, I will relay this request to the operate manager. Our coffee shop “Caffenia’s” has flavors you can add to your coffee. We strive to assure that all guest has the same experience that you have experienced. We hope your...

Lexington, Kentucky
Reviewed 1 week ago

We had completed a digital check-in on a higher floor to see the venue across the stree and our room was moved. We were put on the 3rd floor with a view of the roof. I then went to get extra keys and Frank at the front desk called my husband to see if it was ok for me to...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank jleeH9979EJ
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

So sorry to see that your check-in was not smooth for you. I completely understand the frustration of having to contact your husband for verification about your getting access to the suite. In today’s world of privacy and protection, we, at this hotel, want to ensure our guest’s safety is paramount. In this situation, if you are not listed as...

Winston Salem, United States
Reviewed 2 weeks ago

Great time and great stay, bathroom floor was not cleaned well and our HHonors tray of goodies was not delivered either day so we had to call about it. Other than that it was awesome stay for the Carolina Rebellion!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank philipmK803YI
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! Thank you for choosing to stay with us during the Carolina Rebellion. We apologize for the bathroom floor not being cleaned and your Premium Tray not getting refreshed each day. Happy to hear it was brought to our attention and resolved. We hope your friends and family give us a try when they are in...

474 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (192)
Viewed
View from Room (7)
Viewed
Dining (14)
Viewed
Hotel & Grounds (33)
Viewed
Room/Suite (56)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (6)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (70)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (227)
Viewed
Amenities (47)
Viewed
King Suite (32)
Viewed
Pool (8)
Viewed
Dining (24)
Viewed
The Hotel (43)
Viewed
Two Bedroom Suite (42)
Viewed
Two Double Bed Suite (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Dining (6)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Concord hotels
1.0 km away
Hilton Garden Inn Charlotte/Concord
0.2 km away
Homewood Suites by Hilton Concord Charlotte
0.9 km away
Hampton Inn & Suites Concord Charlotte
Show Prices
Show Prices
Show Prices
0.9 km away
Wingate by Wyndham Concord/Charlotte Area
15.0 km away
Holiday Inn Express Charlotte - Concord / I-85
0.2 km away
Courtyard Charlotte Concord
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Region: United States > North Carolina > Concord
Price Range: $180 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Booking.com, Hotwire, Orbitz, Priceline, Travelocity, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All room entrances face inward. Elevators to upper level.”
AlekonaS, 22 May 2017 | Read review
“higher rooms will be quieter”
486darrint, 30 Apr 2017 | Read review
“Request higher floors for best view.”
ncghostman, 26 Mar 2017 | Read review
“You want a high room in the back facing the golf courses and lake.”
grantp, 17 Mar 2017 | Read review
“higher floors are quieter”
BeckyD648, 23 Feb 2017 | Read review
5 of 5
EmbassySuites.com
US$125* /night
View Deal
Booking.comUS$125
Expedia.comUS$125
Orbitz.comUS$125
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates