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    Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

    5400 John Q Hammons Dr NW, Concord, NC 28027-3401
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$139
          US$125
          Great Deal
          US$130
          US$130
          Traveller (214)
          Room & Suite (183)
          Dining (52)
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          Overview
          • Excellent65%
          • Very good23%
          • Average8%
          • Poor2%
          • Terrible2%
          Travellers talk about
          Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Homewood Suites by Hilton Concord Charlotte
          109 reviews
          #1 of 26 hotels in Concord
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,301)
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          There are newer reviews for Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa See the most recent reviews

          211 - 215 of 1,295 reviews

          Reviewed 7 September 2016

          Great rooms beautiful hotel very accommodating food was great evening reception was wonderful and even had an area to walk my fur baby with bags and trash cans easily acceptable. Rooms were sound proof so I didn't hear any outside room noises! Awesome stay!

          Review collected in partnership with Embassy Suites Hotels
          Thank nettlesfam2007
          Response from embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & SpaResponded 16 September 2016

          So glad you had such a great stay. Safe travels, Alan

          Reviewed 7 September 2016

          Embassy suites is the flag ship hotel for Hilton but there was still much left on the table to be desired. I rented the 2 bedroom suite and was surprised that they onlycame with 1 bathroom. Well for the orice and type of hotel i...More

          Review collected in partnership with Embassy Suites Hotels
          Thank cedric325
          Response from embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & SpaResponded 16 September 2016

          I regret that our two bedroom suites do not have a 2nd bathroom but there just was not enough space to include that and keep everything else about these suites large enough to fit a family of 6. Hopefully you notified our staff if you...More

          Reviewed 6 September 2016

          Bed was very uncomfortable. Did not get extra linens when requested. Clerk did not know where I could get some bottled water in the hotel. Hashbrowns for breakfast were not done...they were crunchy. Complimentary Wi-Fi was horrible.More

          Review collected in partnership with Embassy Suites Hotels
          Thank S4136HJdaniellem
          Response from embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & SpaResponded 16 September 2016

          TICKET # 49 CREATED BY Calvin Patten ASSIGNED TO Response Assignee CLTCC SUBJECT 2 star review on TripAdvisor by S4136HJdaniellem on 09/7/16 WHAT CHANGED *FURTHER CUSTOMIZATION MAY BE NEEDED* I am very sorry we were not able to provide you with the quality of services...More

          Reviewed 6 September 2016

          Slumber party for 5 girls the room was perfect and a great price. The complementary shuttle bus took the girls to and from the mall, the girls were able to play music and Dance with out disturbing the guest next door. The embassy suites never...More

          Review collected in partnership with Embassy Suites Hotels
          Thank Yolonda G
          Response from embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & SpaResponded 8 September 2016

          Thank you for your review! We are so glad that you and your guests were able to enjoy the slumber party! Our suites are the perfect size for a small get-together or party and it is great to hear that you were able to take...More

          Reviewed 5 September 2016

          Undertrained bar staff. But, the breakfast staff shined! Wonderful omelet station and EXTREMELY clean buffet with lots of options. Beds were barely bigger than a twin. Not suited for 2 small adults. However, the room was extremely clean and well decorated/stocked.

          Review collected in partnership with Embassy Suites Hotels
          Thank Kristi P
          Response from embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & SpaResponded 16 September 2016

          Thank you for choosing to stay with us and review your stay. I will share your comments with our Lounge team. We have hired some new staff but that is no excuse. I am glad the rest of the staff "shined". Safe travels, Alan

          Homewood Suites by Hilton Concord Charlotte
          109 reviews
          #1 of 26 hotels in Concord
           
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          568 reviews
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          489 reviews
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          Wingate by Wyndham Concord/Charlotte Area
          267 reviews
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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Golf Course
          Details
          • Price range
          • US$126 - US$229 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Concord
          • #2 Family Hotel in Concord
          • #2 Business Hotel in Concord
          • #3 Romantic Hotel in Concord
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 308
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hilton Hotels Direct, Priceline, Hotwire, Travelocity, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • Concord
          • Also Known As
          • Embassy Suites Charlotte - Concord / Golf Resort And Spa ,
          • Embassy Suites Charlotte - Concord / Golf Hotel Concord ,
          • Embassy Suites Concord ,
          • Concord Embassy Suites
          Add Photo Photos
          Traveller (214)
          Room & Suite (183)
          Dining (52)
          Pool & Beach (16)
          Hotel & Grounds (185)
          Bathroom (9)
          Business Centre & Event Rooms (3)
          Family and Play Areas (1)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Karl M
          Is the top three floor for HHonor members only or can anyone book a certain room?
          26 April 2017|
          Answer Show all 4 answers
          Response from embassyconcord | Property representative |
          We try to place as many Honors Members on the top 3 floors but it is not exclusive to just Honors. You can certainly request that you be on the higher floors, when making your reservation. If you are a Honors Member, then... More
          0
          Votes
          Hannah C
          What is included in the evening reception?
          24 April 2017|
          Answer Show all 7 answers
          Response from Brian M | Reviewed this property |
          It was nice "finger food". Also the drinks include beer, wine and mixed drinks.
          2
          Votes
          rsblawson
          We just booked a "premium" suite for a stay in September. It states a "refreshment center" is included on our floor. But I just read a review from 3 weeks ago that states that it was "out of order" during their stay. If we get there and it's "out of order" or "unstocked" will we be given the "non premium" rate instead?
          13 April 2016|
          Answer Show all 3 answers
          Response from nkimperial | Reviewed this property |
          I'm not familiar with a "premium" suite, however they do have a free nightly reception with alcohol and non-alcohol drinks and light snacks. Also, there is a free breakfast that is made to order for the guests. Both are in... More
          0
          Votes
          Room Tips
          "x14 numbered suites are near vending area."
          Read review
          "All room entrances face inward. Elevators to upper level."
          Read review
          "higher rooms will be quieter"
          Read review
          "Request higher floors for best view."
          Read review
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