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This hotel is sadly lacking in care and upkeep. The biggest problem was the smell of the room - musty, dirty, unpleasant. The chair was so dirty we didn't sit in it. All of the furniture and walls are beat up. The rug was badly...More
Response from Crystal M, Guest Relations Manager at Quality Inn DunnResponded 2 weeks ago
Hello Sir/ Ma'am, we are devastated to hear you had such a bad experience with us, and even more devastated to have disappointed a guest. We'd like to make sure that such mistakes don't happen again. In the future, please walk right up to the...More
I travelled up North with my family and on the way back home (South bound), I stayed at this Quality Inn located in Dunn, NC. The staff member that help check me in was very friendly and had a great personality which made me feel...More
Response from Kal P, Manager at Quality Inn DunnResponded 30 January 2017
We also received a great surprise in your most excellent review! It really makes a difference to be greeted by friendly and kind staff when you arrive. Helps to get your stay off to a good start. As you mentioned, We are conveniently located...More
Disgusting, obviously there is no board of health in NC. The smell was overwhelming putrid. There were dog pee stains all over esp near the door. The sheets were stained. The back of the bathroom door was almost completely chewed/scratched thru by a poor animal...More
Thank Theresa M
Response from Crystal M, Guest Relations Manager at Quality Inn DunnResponded 12 December 2017
Thank you for taking the time to share your concerns with us. We are disappointed to hear about the condition of the room. We always strive to ensure that you are getting your money’s worth at the Quality Inn and I would like to apologize...More
Nice people. Willing to support you. No very clean as I expected from a hotel. The best though in the Charro mexican restaurant. We were around twenty five people. We were very please with the mexican food.More
Response from Crystal M, Guest Relations Manager at Quality Inn DunnResponded 8 October 2017
Firstly, Thank you for staying with us. We are so sorry to hear that you were not fully satisfied with your experience at our establishment. We always try to ensure our guest rooms are in the best condition but unfortunatly it seems there were a...More
Let me start with the good point: The staff was cordial and helpful, if not friendly. The rest of this review is not so good - be warned.
Walking into the room we were hit with such a bad smell! A dirty, musty, nasty smell....More
Response from Kal P, Manager at Quality Inn DunnResponded 12 August 2017
Tom, We appreciate for the review. We apologize for so many issues and they seems to be very rare. We will go back and work on all the problems you have mentioned. Thank you.
US$62 - US$82 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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