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Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park

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Traveller (59)
Room & Suite (26)
Pool & Beach (4)
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Overview
  • Excellent24%
  • Very good43%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (363)
There are newer reviews for Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
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101 - 105 of 359 reviews
Reviewed June 27, 2016 via mobile

Impressed immediately at check in when upgraded to a better room. Breakfast was included in my room and was alright. Having SPG rewards allowed me use of the gym adjacent to the hotel. Nice treat compared to your typical hotel fitness center. Impressed with the...More

1  Thank Kathleen W
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded June 29, 2016

Dear Kathleen W: Thank you for being an SPG member and for taking the time to leave a review of your recent stay with us. We appreciate your business and are pleased that your experience was positive and that our staff was attentive to your...More

Reviewed June 14, 2016

"Upgraded to what I thought would be a nicer hotel than those I've started in the area for extended business. I was disappointed. Staff was not very helpful zero couldn't get on wifi and had to call tech support because "credentials were incorrect". Parking lot...More

1  Thank Jeff C
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded June 16, 2016

Dear Jeff C: On behalf of the hotel please accept my apologies that your stay was not up to your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that...More

Reviewed June 14, 2016

I lucked out when booked from a third party vendor. Hotel is conveniently located near airport & business. Walmart is a quick walk through a dedicated paved path. I enjoyed 3 mile walk through woods and near ponds. The lobby was a nice meeting place....More

Thank Texas_Surfer
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded June 15, 2016

Dear Texas_Surfer: Thank you for choosing to stay with us at the Sheraton Imperial Hotel and for sharing your experience. We are very pleased to hear that you found our location a welcome change from the asphalt and concrete of typical airport hotels. Whether it...More

Reviewed May 17, 2016 via mobile

Have stayed here numerous times on business in RTP. Great shuttle service, nice rooms and very good staff. The convention center facilities and food service are good. The worst part about the hotel is the restaurant. Service is adequate but the food is pathetic and...More

Thank Seth B
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded June 3, 2016

Dear Seth B: Thank you so much for taking the time to provide us with feedback regarding your recent stay at the Sheraton Imperial Hotel. The details you have provided have been shared with Team Sheraton. Through each comment we receive, both positive and negative,...More

Reviewed May 17, 2016 via mobile

I recently stayed at this hotel for a college graduation. Location is fine about 15 minutes from Chapel Hill and half the price. I've also frequented this hotel for medical conferences. Place is great. Rooms clean and with reasonable amount of space for 2. Hotel...More

Thank crani07
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded June 3, 2016

Dear cran07: Thank you for your on-line review and choosing to stay at the Sheraton Imperial Hotel for the UNC graduation ceremony. One of our goals to make our guest experiences excellent, and it seems we achieved this during your stay. We hope that you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$117 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (26)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Heidi H
June 16, 2017|
AnswerShow all 3 answers
Response from Ajay R | Reviewed this property |
Not sure.
0
Votes
Quyen C
July 21, 2016|
Answer
Response from CJAce11 | Reviewed this property |
Oddly enough ..... I'm staying there tonight in a suite. Yes, it opens to a bed.
1
Vote
jose M
September 3, 2015|
Answer
Response from Diane T | Property representative |
Dear Jose M: Thank you for your inquiry. Our guarantee check- in is 3:00 p.m. However, you can request an early check-in but it cannot be guarantee. We look forward to your visit. Sincerely, DianeT Customer Service... More
0
Votes
Room Tips
"Try upper floors"
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"Front side has the best views."
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"If you have mobility issues, you want a room close to the lobby elevators."
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"No good rooms - all are dated and OLD"
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