We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Imperial Hotel and Convention Center

Show Prices
#33 of 70 Hotels in Durham
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Imperial Hotel and Convention Center
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

301 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Sheraton Imperial Hotel and Convention Center
See the most recent reviews
Showing 297: English reviews
Reviewed 24 January 2015

We stayed at this hotel when visiting family for Thanksgiving. The property was clean and well kept. The bar staff was very attentive. They let you order from the restaurant at the bar. The hotel was very North Carolina oriented. There were pictures from the Tar Heel State all over the hotel. The bar featured only beers brewed in North...

 Report
Helpful?
1Thank Dixon H
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Dixon H: Thank you for your candid feedback regarding our Hotel and your recent stay. We are delighted you had a wonderful stay with us. We can assure you, your kind words will be shared with all the Team members. Hope you had a wonderful time visiting with family and going to the football game. It is always a...

Mass.
Reviewed 17 January 2015 via mobile

Only stayed for one night so I didn't use any of the amenities. Hotel was clean all around. My room felt old. Tiny bathroom. Bed was clean and comfortable. Big drawback was the extremely loud heating system. Banging when it turned on and off. Finally got up at 2:00 and turned the fan on which helped. Good trick! Not really...

 Report
Helpful?
1Thank drpoirier
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear drpoirier: Thank you so much for taking the time to provide us with feedback regarding your recent stay at the Sheraton Imperial Hotel. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. I am sorry again that your stay was not as enjoyable as anticipated and...

Charlotte, North Carolina
Reviewed 15 January 2015

We visited the Sheraton Imperial as I had a short business related trip to Durham come up, and we were hard pressed to even find a hotel with availability in the area for a Tuesday night. The Sheraton was super convenient for my business, and was extremely nice. The lobby has a restaurant as well as a quick service café,...

 Report
Helpful?
1Thank jrobba
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear jrobba: Thank you for being an SPG member and for taking the time to leave a review of your recent stay with us. We appreciate your business and are pleased that your experience was positive and that our staff was attentive to your needs. We hope to see you again when your travels bring you to Durham, NC. Sincerely,...

Duluth, Minnesota
Reviewed 9 January 2015

I'm actually writing this in the business center of the SIHCC. I'm researching another business trip and wanted to tell everyone what a fabulous property this. Since being picked up by the airport shuttle, every employee I have encountered has been incredibly friendly and outgoing. The rooms are clean, modern and cozy. The restaurant food is fantastic. The convention space...

 Report
Helpful?
1Thank DanTheBooker
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear DanTheBooker: Thank you very much for taking the time out to write your comments regarding our Hotel. We are very please we were able to meet and exceed your expectations. Your very kind words will be passed onto each department manager to share with the staff, we're sure they would love to hear such great review. I hope you...

Charlotte, North Carolina
Reviewed 31 December 2014

The Sheraton Imperial is conveniently located close to many business locations in the RTP area. It is central to Raleigh, Durham, and Chapel Hill, all being 15-20 minutes away (non rush-hour of course). The hotel has a large lobby area with lots of seating, a business/computer area, and a bar/lounge. There is a also a coffee shop and store located...

 Report
Helpful?
Thank Tomas M
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Thomas M: Thank you very much for taking the time to share your comments about your overall experience at the Sheraton Imperial Hotel. Team Sheraton’s number one objective is to exceed our guest’s expectations. So, it’s good to hear that we did just that! WE appreciate your business and hope to see you real soon. Sincerely, DianeT Customer Service...

New York, New York
Reviewed 2 December 2014

hotel is older, has a very basic lobby and rooms are spread out and not very easy to get to. Hallways are basic as well as guest rooms. Rooms are a very large size and comfortable enough. Hotel is about a 15 minute drive from RDU airport

 Report
Helpful?
Thank ExpertTravelCritic
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear ExpertTravelCritic: Thank you for the on-line review of our hotel. We hope your stay was enjoyable. Again, thank you for your review and for your business. Sincerely, DianeT Customer Service Manager SIHCC

Pittsburgh, PA
Reviewed 17 November 2014

Spent two here the past weekend while we were in for a football game. We stayed on the club floor and the room was very nice. Clean room and a comfortable bed. The Lounge was nice and the staff was very friendly. For the rate we received, I thought that it was a very good value. I would stay here...

 Report
Helpful?
Thank JRJLAE
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear JRJLAE: First we would like to extend our appreciation to you for choosing the Sheraton Imperial Hotel for your stay. We also wanted to thank you for taking the time out to write your comments regarding our hotel. It was good to hear that you enjoyed your stayed on the Sheraton Club level and all the amenities we have...

Dallas, Texas
Reviewed 8 November 2014

I stayed three nights for a business trip and I'd give it stars for an average room look/feel and 4 stars for proximity to airport, friendly staff, and a good shuttle bus. Stayed on the Club Level which offers free breakfast and evening drinks and hor d'oevres which was a nice touch - the club lounge also seemed more up...

 Report
Helpful?
Thank BostonianinDallas
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear BostonianinDallas: Thank you very much for taking the time to share your comments online about your overall experience at the Sheraton Imperial Hotel. Most guests find our location a welcome change from the asphalt and concrete of typical airport hotels. Our park-like setting, convenient to RTP, RDU, universities and corporate campuses, is a refreshing change for business and leisure...

Suwanee, Georgia
Reviewed 5 November 2014

On our way up to D.C. for a family wedding, we stayed at this hotel on Halloween. The staff was very courteous and did all in their power to be helpful. We stayed on the club level in a very comfortable room. When our requested 8a.m. wakeup call for the morning of 11/1 didn't happen, we overslept and missed the...

 Report
Helpful?
Thank Susan R
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Susan R: Thank you for taking the time out not only to visit our property but to leave a review on your experience with us. At Sheraton Imperial, we take much pride in satisfying our guests at all times. We look forward to serving you again in the future. Sincerely, DianeT Customer Service Manager SIHCC

Reviewed 4 November 2014 via mobile

Traveled to Durham to get away and relax. I must say the hotel staff did a great job in displaying excellent customer service. As soon as I walked through the door I was assisted in every way. The hotel is very nice and cozy, the atmosphere was great. The restaurant located inside of the hotel had great food during breakfast...

 Report
Helpful?
1Thank Wakia V
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Wakia V: We thank you for choosing the Sheraton Imperial Hotel for your getaway and for you fantastic review. We're pleased to know that you had a wonderful experience during your stay. We thank you very much and look forward to a return visit. Sincerely, DianeT Customer Service Manager SIHCC

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (35)
Viewed
Room/Suite (10)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Durham hotels
0.8 km away
DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
0.3 km away
SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
1.7 km away
Marriott at Research Triangle Park
Show Prices
Show Prices
Show Prices
0.5 km away
Comfort Suites Raleigh Durham Airport/RTP
0.5 km away
Sleep Inn Raleigh / Durham Airport
1.3 km away
Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Sheraton Imperial Hotel and Convention Center

Address: 4700 Emperor Blvd, Durham, NC 27703
Region: United States > North Carolina > Durham
Price Range: $144 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Imperial Hotel and Convention Center 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity and Booking.com so you can book your Sheraton Imperial Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Hotel Style:
#22 Business Hotel in Durham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Imperial Hotel and Convention Center staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Sheraton Imperial Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms - all are dated and OLD”
 of 5 bubbles 753btb, 25 Mar 2017 | Read review
“Southeast facing rooms don't have much of a view :(”
 of 5 bubbles ALWP, 19 Feb 2017 | Read review
“Dont leave without trying one of Phillip's omelettes”
 of 5 bubbles AaronDCoston, 19 Aug 2016 | Read review
“Higher floor”
 of 5 bubbles TravlBusiness, 30 Jul 2016 | Read review
“Club level is best option for value”
 of 5 bubbles reni_p_n, 2 May 2016 | Read review
5 of 5