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JB Duke Hotel

Overview
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230 Science Dr US 15-501 Bypass Exit 107, Durham, NC 27708-9985 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
Additional information
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Rooms
Dec. 30Dec. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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Traveller rating
45
28
14
5
3
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LanguageEnglish
45
28
14
5
3
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All reviews mba program upscale experience the lobby bar area outstanding location front desk cameron indoor stadium self park business meeting breakfast restaurant contemporary hotel mini bar football weekend beautiful lobby college visit buffet style rooms are small only stayed one night
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1 - 5 of 95 reviews
Reviewed 2 weeks ago

The public areas & the standard of rooms is 5 star ..if only the service was matching in excellence. Reception, Concierge, Room Service, Breakfast Service....there’s a serious dis-connect & it lets the whole experience down considerably. Seasoned travelers understand even top-line establishments tend to be...More

Date of stay: December 2018
1  Thank John N
Response from Tiffany F, Administrative Assistant to the GM at JB Duke HotelResponded 1 week ago

We thank you for your review and appreciate your feedback. As the offices of the General Manager had been in touch to schedule details affiliated with your complimentary raffle award gift certificate, we always hope you feel comfortable contacting us during your visit directly so...More

Reviewed 3 weeks ago

This hotel is conveniently located within the campus of Duke University. The setting is nice. With lots of trees around and very spacious. My room was of decent size and nicely appointed, with a good bed, enough space to work and a good bathroom. I...More

Date of stay: November 2018
Thank Maria M
Response from Tiffany F, Administrative Assistant at JB Duke HotelResponded 3 weeks ago

Thank you so much for your positive review and thoughtful feedback. Should you ever need suggestions of nearby activities don't hesitate to ask our front desk or bell staff! We're so glad to know you had a pleasant visit and hope to see you again...More

Reviewed 3 weeks ago

The hotel itself was decent enough, but they have some very sloppy accounting practices, so pay attention. I had a reservation at the JB Duke in October. I changed my plans, and cancelled the reservation well in advance. Nevertheless, the charge for the full two...More

Date of stay: November 2018
Thank cirejcon
Response from Leanne J, Manager at JB Duke HotelResponded 3 weeks ago

Good afternoon, Cirejcon: Thank you for bringing your billing concerns to our attention. We sincerely apologize for the confusion created by the various billing issues on your account. This feedback assists us in improving our procedures in this area, providing training opportunities with all departments...More

Reviewed October 25, 2018

The staff is friendly and helpful, although they will not go the extra mile. I am 7 months pregnant, and not one person offered to help me with my two suitcases when I checked in or out. The TV cable in the room is awful,...More

Date of stay: October 2018
Thank 637valerie
Response from Leanne J, Manager at JB Duke HotelResponded October 29, 2018

Good afternoon, 637valerie: Thank you for your candid observations regarding your recent stay at the JB Duke Hotel. We sincerely apologize for the guest service challenges you experienced during your stay and that you did not experience our intended exceptional care. All of your expressed...More

Reviewed October 24, 2018

Had an event here and was impressed. The food, service and comfort of the rooms was outstanding. VJ in particular blew us away with his hospitality. Another young lady at the front desk named Ratcheka was also extremely hospitable as well

Date of stay: October 2018
Thank Zachary B
Response from Tiffany F, Administrative Assistant at JB Duke HotelResponded October 25, 2018

Thank you so much for your positive feedback. We are pleased our food was outstanding and sincerely appreciate your comments about our team. VJ and Ratechia are fantastic team members and we have gladly shared your kind words!

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
198
Price range
US$180 - US$287 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > Durham
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
198
Price range
US$180 - US$287 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > Durham
Photos
Traveller (26)
Room & Suite (14)
Dining (4)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
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Questions & Answers
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Room Tips
"Higher floors bettter options on all counts it would seem."
900johnn
2 weeks ago
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"All rooms are beautiful"
Montanagirl17
Sep. 25, 2018
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"3rd floor and higher to get a nice view of the wooded area behind end suites are available if needed"
258peterj
Sep. 2, 2018
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"The corner suite in 3209 is really something else."
johnnyujohnnyd
Jun. 23, 2018
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