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Extended Stay America - Durham - Research Triangle Park - Hwy 55

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Extended Stay America - Durham - Research Triangle Park - Hwy 55
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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Start your review of Extended Stay America - Durham - Research Triangle Park - Hwy 55
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Reviewed 1 week ago

Upon check in, I had to wait an extremely long time for front desk service....I even had to call from my cell phone while standing at the desk. The dresser knobs were loose...this could have been repaired simply by using a screwdriver to tighten the knobs. The bathroom tiles showed mildew and there was no hairdryer. I expected a stocked...

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Helpful?
Thank Stephanie L
Bedford, Virginia
Reviewed 5 weeks ago

AWFUL. I ended up leaving at 11 pm when I returned from a UNC game and my key no longer worked, with my belongings in the room. Had to be moved from the original room because there were men drinking and partying outside of their door, and my door, at 5:30 pm. This was an awful experience. I am working...

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Helpful?
Thank shannon j
Washington DC, District of Columbia
Reviewed 8 February 2017

God knows I stayed at many hotel during my life time, but this is the very first bad review I am writing for one in my whole life. Great location for proximity to airport and various shopping areas as well to great restaurants. But Hotel itself is of very poor quality. No flushed urine from the toilet, no trash can...

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Thank Voyageur_de_la_lumie
Manager_11525, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that we failed at providing you with a comfortable, home away from home atmosphere. We can assure you that your comments will be addressed. Guest feedback like yours allows us to continue to improve our hotel. If you would like to discuss this further, please do...

Reviewed 29 December 2016 via mobile

The staff here is great and it's a great location for a home away from home I have been staying here off and on for years and they always make you feel welcome. It's right near southpoint mall and only a few miles from downtown and the rest of Durham

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Thank Dros2300
Manager_11525, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

We appreciate you taking the time to share your experience. It is great to see our location was beneficial during your stay and that you felt welcome at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 21 December 2016

Management and staff is awesome, the hotel is very clean next to several restaurants or you can go shopping and cook your food the hotel is in the middle of pretty much everything you need I have no problem coming back for a recreational Stay.

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Helpful?
Thank Jamell W
Manager_11525, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

Thank you for taking the time to share your experience. It is pleasing to read you found our staff satisfactory and that our convenient location was beneficial while on your business trip. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Bayboro
Reviewed 18 December 2016

Well well well..... this hotel was a secret hotel for us, if we had access to the reviews prior, I would have never chosen this one! The associates were not overly friendly, one dude kept popping out his cell phone texting while checking us in. The room itself was dirty. Was not vacuumed at all! Pieces(side trimming) were falling off!...

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Thank DavisFamilyBayboro
Reviewed 5 November 2016 via mobile

the room was out dated and small, the walls were paper thin so I could hear the couple in the room next to me fighting till 3 am and whatever was going on outside, several things in my room were broken, the toilet would run non stop and they don't have normal things in the bathroom (i.e. shampoo, conditioner, &...

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2Thank Kinsey L
Toronto, Canada
Reviewed 2 November 2016

Don't stay here. It's not worth your time or your safety. I stayed here twice in one week as it was a cheap option on Hotwire. The first night I stayed here, there were cops sounding the place as they were trying to calm down a gentleman who was high on Molly and disrupting other guests. The second time I...

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1Thank Samuel P
Reviewed 1 November 2016 via mobile

If you are looking for a bed. This will meet your expectations. If you want to smell like stale cigarette smoke 3 days after you checked out after a one night stay in a non smoking room where the smell permeated all of your luggage this is an acceptable location. We will never be staying again as I like to...

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1Thank Laura S
Fontana, California
Reviewed 19 October 2016

Terrible hotel, broken Refrigerator, Broken Aircon, Sanitation levels are horrible - places like this should not be allowed to operate. They put wrong information about renovation etc but the matter of the fact is that this place stinks, and most of the rooms are not worth living. to only this they themselves claim that they are short of cleaning staff...

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Helpful?
1Thank CTA F

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Amenities

Highlights
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Durham - Research Triangle Park - Hwy 55

Address: 4515 North Carolina Hwy 55, Durham, NC 27713 (Formerly Homestead Studio Suites)
Region: United States > North Carolina > Durham
Price Range: $80 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Durham - Research Triangle Park - Hwy 55 2.5*
Number of rooms: 125
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Questions & Answers

Questions? Get answers from Extended Stay America - Durham - Research Triangle Park - Hwy 55 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel!”
 of 5 bubbles DavisFamilyBayboro, 18 Dec 2016 | Read review
“There are np good rooms so avoid this hotel,.”
 of 5 bubbles ctaf2014, 19 Oct 2016 | Read review
“Be prepared to self advocate for essential needs be met. Ask for a refund if need be. You might have an acceptable stay.”
  • Non functioning microwave turntable
  • Discovered this the hard way.
  • Nonfunctioning bedside light.
  • Every attempt to get food/ ice meant engage the mold.
  • Nonfunctioning bedside light. Michell said nothing could be done.
  • What's on that towel?
  • Mold colony on the freezer door
 of 5 bubbles kemiimm, 31 Aug 2016 | Read review
“Get a first floor room. The stairwells were gross.”
 of 5 bubbles JodieP151, 17 May 2016 | Read review
“Ask for the upstairs rooms.”
 of 5 bubbles sylvialhorton, 16 May 2016 | Read review
5 of 5