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Extended Stay America - Durham - University - Ivy Creek Blvd.

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Traveller (39)
Room & Suite (56)
Dining (2)
Overview
  • Excellent24%
  • Very good19%
  • Average14%
  • Poor6%
  • Terrible37%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Durham - University - Ivy Creek Blvd.
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Offers from Extended Stay America - Durham - University - Ivy Creek Blvd.
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Rooms
Jul. 29Jul. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (106)
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1 - 5 of 103 reviews
Reviewed yesterday

The hotel has a good location,with a walk distance to supermarkets and restaurants.It only takes 8 minutes to Duke university by car.The room is very clean,the matress is very comfortble.The staffs are very friendly,and the general manager is always in front desk,she is a very...More

Thank sophia_0011
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded yesterday

Sophia, thank you for the wonderful feedback of Extended Stay America. We are delighted to know our ideal location was perfect for your needs and that you also appreciated our courteous associates. It was a pleasure accommodating you & your family, and we look forward...More

Reviewed 5 weeks ago via mobile

Excellent service love this hotel Good costumer service. Very large cleanings. Staff very personable. I will stay here again. This is a home away from home. Travis and Dominique are the best. I will recommend this hotel to my Family.More

Thank gksuitt10
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 5 weeks ago

Many thanks for recommending Extended Stay America to others. We are thrilled to know you had an excellent stay and you were impressed by our courteous service. Your compliments will be shared with the entire team for all of their hard work. Thank you once...More

Reviewed April 15, 2018 via mobile

I stayed for 5 days while I was on business trip. Room are ok but they don’t clean the garbage and bath tub. I do expect cleaning done before guest arrives. They had long hair on the bath tub tiles. Hair on microwave. I took...More

Thank ashutoshmacharya
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded April 15, 2018

Ashutosh, on behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel. We will address this matter with our housekeeping associates immediately...More

Reviewed March 9, 2018

This location was terrible. Sheets not changed on daily basis. Had to use 2 wash clothes for the 5 days I was there. Mandatory pay up front or you could not stay. If the stay is not for 7 days or more you do not...More

Thank Anthony C
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded March 10, 2018

Anthony, please accept our sincerest apologies for the issues you encountered while you were here and regret the inconvenience they caused. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity...More

Reviewed February 21, 2018 via mobile

The manager argued with me about what a credit card is. She clearly had no idea that banks issue credit cards. I have a checking account with a debit card, from the same bank. I know what a credit card is. Then they charged my...More

Thank stfu s
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded February 23, 2018

Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$65 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$65 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (39)
Room & Suite (56)
Dining (2)
Family and Play Areas (1)
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Room Tips
"Corner suites are large and sunny"
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"Can't. Bad experience with this room."
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"All their rooms are above standard"
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"For the love of god, go somewhere else"
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