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Courtyard Durham Near Duke University/Downtown

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Courtyard Durham Near Duke University\/Downtown
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243 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Durham Near Duke University/Downtown
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Showing 242: English reviews
Chennai
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2016

Unfriendly. you wheel out the trolley, you carry your bags after a long journey into the hotel. you have a three hour power cut, they say many thousand customers affected too. no sign of courtesy. if i had a friend going to Durham I`d ask him to avoid this hotel.

Helpful?
Thank sssunder
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"Highly avoidable" Thanks for your response and feedback on your visit. We apologize that your recent stay with us not a pleasant stay. If you happen to visit us in the near future we would be so happy and kind to have our houseman if they are available to help you with your luggage. Unfortunately, the power going out affected... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2016 via mobile

Very nice hotel. We slept so good! Perfect for traveling pn of way to Dillard, Ga! Startbucks was right on point. The girl at the desk for night audit was funny! We had a good laugh and I love the snickers ice cream.

Helpful?
Thank ejhilliker
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"Quick stop" Thanks for your response and feedback on your last visit. We are so glad that you enjoyed your last stay with us and that it was memorable and pleasant. If your travels happen to bring you back to the Durham area we hope you choose to stay with us again. If you need anything please feel free to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2016 via mobile

My husband and I stayed 3 nights. The hotel was fine, it was clean and the staff was very nice. It just didn't offer us anything special. They have a cafe in the lobby with a Starbucks and muffins,bagels ect. But No complimentary anything. We had no complaints about their service but most hotels these days offer a free breakfast,coffee,cookie... More 

Helpful?
Thank denaharrison
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"Not my first choice" Thanks for your response and feedback.Unfortunately, Marriott changed the Courtyard properties to a more business casual professional style of service. We do offer the free coffee in the rooms as well have a 24 hour market for use for other items. If your travels bring you back to the Durham area we hope that you choose... More 

Oklahoma City, Oklahoma
Level Contributor
141 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2016

The staff was friendly and professional . It has a nice courtyard were the first floor rooms walk out on to this area . The location was nice but the rooms were very small . By far one of the smallest hotel rooms , I have stayed in the last two years.

Helpful?
Thank Terps007
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"Hoboterp" Thanks for your response and feedback its greatly appreciated.We are glad you enjoyed staying with us here at the Courtyard in Durham. We offer suites here on property maybe for your next trip in we can book you in one of our suites which are much bigger. If your travels happen to bring you back to the Durham area... More 

North Carolina, USA
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 June 2016

I stay at this hotel frequently because of work. Easy access to the highway and places to eat. Gym is nice and they have a nice pool area. Always clean. It is usually very busy on weekends which is when I travel. Staff is courteous. Rooms are renovated and have new furnishings.

Helpful?
Thank Laura_R
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"Nice hotel" Thanks for your response and feedback. We are glad you enjoyed your stay while here at the Courtyard Durham Duke University. We hope if your travels bring you back to the Durham area that you would choose to stay with us again. Thanks Eric Liles Front Desk Supervisor More 

Level Contributor
154 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 14 June 2016 via mobile

Had an appointment at Duke university medical center and decided to stay at the courtyard marriott. The hotel was very clean and they have a lovely outdoor space with an outdoor fireplace. I like to smoke a cigar at night and they said there was no problem using this outdoor area for smoking. The staff is very friendly and accommodating.... More 

Helpful?
Thank drl_smit-may
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"Nice hotel convenient to Duke medical center" Thanks for your response and feedback. We are glad you enjoyed your stay while here at the Courtyard Durham Duke University. We hope if your travels bring you back to the Durham area that you would choose to stay with us again. Thanks Eric Liles Front Desk Supervisor More 

Fort Pierce, Florida
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 May 2016

Mya runs the show in the bistro. This isn't the best hotel in the world; the locks need to be updated, the coffee maker in the room is "plastic" even though the water gets hot and that's just not healthy, paper cups to drink out of, etc. But the staff are remarkable. Particularly Mya who doesn't let the dust rest... More 

Helpful?
Thank BuzeeBee
Eric L, Manager at Courtyard Durham Near Duke University/Downtown, responded to this review

Thank you so much acknowledging the work of Mya. She is a great part of our team. Thank you as well for taking the time to write a review. Warm regards, More 

Virginia Beach, VA
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 May 2016

The desk staff is very good and friendly, without fail. The Bistro staff seems to be newer and will eventually hone their skills, I hope. The Asian salad this last time, in April, seemed to be smaller and did not seem to be the same as previously fixed. I am not sure if this is due to skill level or... More 

Helpful?
Thank poopsie017
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"A nice three night visit" Thanks for your response and feedback. We apologize that we have fallen short of our goal with providing a comfortable and pleasant stay due to the shower curtatin being to short. Our bistro does have some new employees that we are taking out the time to make sure that they are well trained and ready... More 

West Greenwich, Rhode Island
Level Contributor
269 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 May 2016 via mobile

Was here 1 night on business. Room was very clean and appeared newly renovated. Front desk staff very friendly and helpful. My room had a small balcony overlooking the pool and courtyard, which had a sitting area around a gas fire pit. 2 local restaurants very close walking distance, an Italian and Mediterranean restaurant. Also good and safe area for... More 

Helpful?
1 Thank Christine D
Eric L, Front Desk Supervisor at Courtyard Durham Near Duke University/Downtown, responded to this review

"Very nice rooms, appear newly renovated" Thanks for your response and feedback. We are glad you enjoyed your stay while here at the Courtyard Durham Duke University. We hope if your travels bring you back to the Durham area that you would choose to stay with us again. Thanks Eric Liles Front Desk Supervisor More 

Buffalo, New York
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 April 2016 via mobile

And I'll tell you why. First the pro: the rooms were clean and the beds were comfortable. Now the con, and there are many. My family stayed for over a week and found that there were numerous smaller and medium issues that just completely annoyed us to the point where we would never come back to this hotel or any... More 

Helpful?
3 Thank Karolyn L
Eric L, Front Office Manager at Courtyard Durham Near Duke University/Downtown, responded to this review

Hi Karolyn, We are so disappointed to learn of your experience and apologize profusely. We have addressed the issues you mentioned with the hotel teams responsible for those areas. Best regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Durham Near Duke University/Downtown

Address: 1815 Front St, Durham, NC 27705-2512
Region: United States > North Carolina > Durham
Price Range: $133 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Durham Near Duke University/Downtown 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Durham Duke University/Downtown Hotel Durham
Durham Courtyard
Durham Marriott
Courtyard Durham Duke University
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Durham Near Duke University/Downtown staff and other travellers.
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Pittsburgh, Pennsylvania

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Questions? Get answers from Courtyard Durham Near Duke University/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips- heard all noise”
 of 5 bubbles MichelleSantos2013, 16 Oct 2016 | Read review
“Rooms on the 4th floor are quietest, as no one is above you.”
 of 5 bubbles topeka77, 10 Sep 2016 | Read review
“Choose another hotel, and I'm a dedicated Marriott person.”
 of 5 bubbles Tincada, 19 Aug 2016 | Read review
“Get a room close to a door so you don't have lug your bags so far.”
 of 5 bubbles Laura_R, 15 Jun 2016 | Read review
“Ask for an updated key lock.”
 of 5 bubbles BuzeeBee, 12 May 2016 | Read review
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