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Holiday Inn Express Durham

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#26 of 70 Hotels in Durham
Certificate of Excellence
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Holiday Inn Express Durham
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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Reviewed 1 week ago

Maria was wonderful and fabulous! Very friendly. She took photos of our family. Our family has stayed there before and will stay here again. Very convenient to downtown Durham, and highway to get to airport and Chapel Hill.

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Helpful?
Thank Lynnette S
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the 5-Star Rating! We are glad to hear you enjoyed your stay with us and our fabulous staff! We appreciate your patronage and look forward to seeing you again soon! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Durham Daly Seven, Inc.

Virginia Beach, Virginia
Reviewed 3 weeks ago

I am part of a group from Eastern Virginia Medical School who makes the 3-4 hour annual trip to this facility while working for 3 days/early evenings at Duke University. We have followed this plan for several years and have found this hotel to be an exceptional choice for clean comfortable rooms and excellent customer service. We were 10 minutes...

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Helpful?
Thank 46Lil
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the 5-Star Rating! We are glad to hear that you are a loyal guest at our hotel due to our clean, comfortable rooms and delicious breakfast! Thank you for sharing all the recommendations for dining, and letting others know what is close by. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce...

Asheville, North Carolina
Reviewed 4 weeks ago

Reserved for 1/22-24 and stayed in Rm 323. The Good: This Holiday Inn Express has a little age and somewhat dated in decor, but basically clean and functional. King room was spacious with plenty of closet and drawer space. Comfortable bed. Very quiet heating unit. Good size bathroom considering type of hotel. Liked the green recycle program for linens &...

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Helpful?
Thank MountainCyclist
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Dear MountainCyclist, Thank you for taking the time to review our hotel! We are glad to hear you had a good stay with us and enjoyed our spacious guest rooms and bathrooms! Thank you for your feedback. We will use your comments for future improvements! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday...

Hixson, Tennessee
Reviewed 5 weeks ago via mobile

We had to stay here last week due to the hotel up in Roxboro being overbooked. Lame. My supervisor called ahead and made reservations for this place. He also asked about the size of the parking lot because we were hauling our massive dive trailer. I'll be frank with you, this parking lot was pathetic. There is only one way...

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Helpful?
Thank Zachery D
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. We apologize that our parking lot was too small for you to maneuver your over-sized truck in, and that our channel guide format was not user friendly. We appreciate your feedback and will work to remedy the situations mentioned to improve our guest experiences going...

Cherokee, North Carolina
Reviewed 16 January 2017

Hotel was very kind during our stay after a family tragedy. Rooms were clean and comfortable. Breakfast area was neat and well stocked with fresh items. Very easy access from highway with may places to eat and shop nearby yet hotel was quiet.

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Helpful?
Thank Rachel H
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the 5-Star Rating! We are glad to hear our staff was kind and caring to you and family and that you enjoyed our clean, comfortable rooms and delicious breakfast! Please come again soon! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Durham Daly Seven, Inc.

Charlotte, North Carolina
Reviewed 25 November 2016 via mobile

Stayed at the Holiday Inn because I had a family reunion. Galen at the front desk was excellent...He made us feel right at home with the knowledge of the area and always having a smile on his face. And kept us laughing. Also the rest of the staff were very friendly.The hotel was very clean and the breakfast was great....

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Helpful?
Thank Dutch2013luvu
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the five star rating of our hotel and staff! We love to hear that you had a wonderful stay at our hotel, and that Galen created a positive experience for you. We hope to see you again the next time you visit Durham! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Durham Daly Seven, Inc.

Virginia Beach, Virginia
Reviewed 20 November 2016

I left my friend's hospital room on Thursday, November 17th at 10:30 PM. I drove to the Red Roof Inn Duke University Medical Center where I had made a reservation for the night. When I got there I was told that there was a "glitch in the computer system" and they had no rooms. I didn't know what to do.I...

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Thank VBeacher
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for for taking the time to share your experience at our hotel and with our staff on TripAdvisor. It is always humbling to see that the efforts we put forth for our guests are appreciated and truly impact you during what are often difficult times. I have shared your review with our hotel and corporate management, so that...

Tampa, Florida
Reviewed 20 October 2016

I normally do not stay at HI Express properties in the US, and for a good reason. I was travelling with 2 colleagues and we did not know where our next appointment would be, thus not being able to book a room in this area until the last minute. My preferred brand, Hilton, was not available in the area and...

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Helpful?
Thank Mario A
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Dear Mario, Thank you for taking the time to provide feedback on your recent stay with us. We apologize that our front desk agent had difficulty processing your check in request. Thank you for letting us know so that we can provide her with some additional training as how to best handle these type of requests, and also how to...

lancaster,pa
Reviewed 3 October 2016

Hotel was clean, staff was very helpful in every category. Front desk, breakfast, & housekeeping. front desk welcomed guests as the came each time. Breakfast was extended on weekends till noon, staff stayed on top of keeping the productd full. Any requested for housekeeper were met refill of coffee packets, laundry bag & fresh towels. Fridge & microwave in room.

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Helpful?
Thank Snack-Jack
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for taking the time to review our hotel! It is great to hear when our guests have such a pleasant experience. We are happy to hear our amazing staff took good care of you! Please come again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Durham Daly Seven, Inc.

Reviewed 7 September 2016 via mobile

Hotel= Spotless Breakfast= Fresh and Amazing Pet Policy= Total family visit Guest service personnel= Priceless! We absolutely enjoyed our visit in this hotel! Very quiet, great shower, and clean and updated! Now, the real star is their front desk person by the name of Maria! Rare is the chance of meeting someone who loves what they do! Her patience and...

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Helpful?
Thank H20T
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the five star rating of our hotel and staff! We love to hear that your entire family had a wonderful stay at our hotel, and that Maria was the icing on the cake to your amazing stay. We hope to see you again the next time you visit Durham! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With an ideal location near I-85 and the Durham Freeway, the Holiday Inn Express(R) Durham hotel offers the utmost in comfort and convenience for your next trip. Use the free Wi-Fi access to keep in touch with home and the office, and the Business Center offers all the tools you need to make a dazzling presentation. We also offer free taxi service to Duke University Medical Center. In the morning, we serve up a free, hot breakfast buffet, featuring both hot and cold items. ... more   less 

Additional Information about Holiday Inn Express Durham

Address: 2516 Guess Road, Durham, NC 27705
Region: United States > North Carolina > Durham
Price Range: $164 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Durham 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham
Durham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Durham staff and other travellers.
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Questions? Get answers from Holiday Inn Express Durham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offer a free shuttle to Duke University hospital.They also offer medical discounts to patients and their families.”
 of 5 bubbles VBeacher, 20 Nov 2016 | Read review
“Away from the Highway.”
 of 5 bubbles MarioA123, 20 Oct 2016 | Read review
“Get a room ending in a even number to avoid the interstate noise.”
 of 5 bubbles TexasTravler45, 8 May 2016 | Read review
“Don' know, we have stayed in several rooms and all ok as for being quite.”
 of 5 bubbles 360marionb, 27 Apr 2016 | Read review
“My room overlooked the interstate. Not a bother for me, but light sleepers should request a room on the other side of hotel when booking.”
 of 5 bubbles 964rochelleb, 28 Mar 2016 | Read review
5 of 5