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Holiday Inn Express Durham

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Traveller (16)
Room & Suite (24)
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Overview
  • Excellent45%
  • Very good36%
  • Average14%
  • Poor2%
  • Terrible3%
Travellers talk about
“hog heaven”(3 reviews)
“pancake maker”(2 reviews)
“big trucks”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Durham
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Durham
Special Offer: Book Direct and Save
Hotel deals
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Reviews (167)
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Traveller rating
70
61
25
5
6
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LanguageEnglish
70
61
25
5
6
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All reviewshog heavenpancake makerbig trucksfront deskwould stay here againclean bathroomlight sleeperdouble bedroomthe breakfast areaduke universitytv channelsoff the highwayvending machinecomfortable hotelnice breakfastrecently stayed herethe ac unit
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61 - 65 of 167 reviews
Reviewed August 30, 2015 via mobile

Do not stay there if you are looking for a nice clean place with decent bedding. A combonation of a scary bathtub, hard mattress, old stained bedding, and smelly room won't have you regretting leaving this hotel as early as possible the morning after you...More

Thank NewJerseyEnthusiasts
Response from E C, Above-Property Response Contact at Holiday Inn Express DurhamResponded September 1, 2015

Dear NewJerseyEnthusiasts, Thank you for taking the time to share feedback. Providing a pristine environment is one of our biggest priorities and we regret falling short during your recent visit. We will share your feedback with our housekeeping team to ensure the clean, comfortable rooms...More

Reviewed August 22, 2015

The staff at this location were very friendly and accommodating. Having warm cookies every afternoon was a nice touch. Donna did a great job of putting together breakfast every morning in the lobby. The air conditioning in my room left a lot to be desired....More

Thank Daniel M
Response from E C, Above-Property Response Contact at Holiday Inn Express DurhamResponded August 24, 2015

Dear Daniel M, Thank you for taking the time to write a review; we're happy you found our staff so helpful and friendly. However, we regret falling short in our goal to provide excellent accommodations and apologize for the inconvenience; we will follow up with...More

Reviewed August 17, 2015

On August 2, 2015, while traveling to Philadelphia from Florida, my wife and I and my wife's sister decided to spend the night at the Durham, N.C. Holiday Inn Express. The desk clerk (Maria) asked for a card to hold the room. I gave her...More

Thank mike h
Response from E C, Above-Property Response Contact at Holiday Inn Express DurhamResponded August 18, 2015

Dear mike h, Thank you for taking the time to write a review. We sincerely apologize for any confusion regarding your billing and hope this explanation will help. Our system places a hold for incidental charges on the card used, but this should be released...More

Reviewed August 17, 2015

My wife and I arrived about 5:30 pm on a Wednesday evening. Check in was very efficient and friendly. We were informed of a "manager's reception" ending at 6:00 pm so we quickly put our bags in our room and returned to the first floor...More

Thank John R
Response from E C, Above-Property Response Contact at Holiday Inn Express DurhamResponded August 18, 2015

Dear usnadad05, Thank you for taking the time to write a detailed review of our hotel! We're happy you enjoyed our complimentary breakfast and had a quiet, comfortable visit. We appreciate your feedback regarding our manager's reception and hope to see you the next time...More

Reviewed August 2, 2015

Very nice room - clean and comfortable ...... There were a lot of noisy kids in the pool late at night - despite the pool closing time - Our room was right over the pool .... Front desk staff was nice ... Breakfast was great...More

Thank Nanette W
Response from DAmickDaly7, Above-Property Response Contact at Holiday Inn Express DurhamResponded August 4, 2015

Dear Nanette W, Thank you for taking the time to write a review! We're glad you had a good stay overall and found our staff friendly. However, we are sorry for the noise issue you experienced and appreciate you bringing your concerns to our attention...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$107 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$107 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (24)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Mrsmegmichelle
May 11, 2015|
Answer
Response from luckyladyd | Reviewed this property |
Sorry, I didn't use a shuttle and was not aware they have one. We had a car.
0
Votes
Room Tips
"great location"
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"Rooms away from the elevator are always the best."
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"higher floors are usually quieter"
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"Pick another hotel. Stay away from this one."
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