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2018-01-29 2018-01-30
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    Marriott at Research Triangle Park

    4700 Guardian Dr, Durham, NC 27703-8460
    +1 855-821-4553
    Hotel website
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    2018-01-29 2018-01-30
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    Traveller (22)
    Room & Suite (13)
    Dining (4)
    • Excellent58%
    • Very good26%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (356)
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    11 - 15 of 351 reviews

    Reviewed 24 September 2017

    Chose this hotel as convenient for IBM RTP. There is a free shuttle from the airport though you do need to phone them up to order it on arrival. A little isolated but Uber will service and many restaurants not too far away.More

    Thank Mark G
    Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 25 September 2017

    Dear Mark G, Thank you for your feedback. We have a great location right off I40, close to 540 and just 3 miles from the airport. We are just a few blocks from IBM. Our shuttle goes to local businesses and to the airport. There...More

    Reviewed 14 September 2017

    Front staff is very friendly and courteous. Unfortunately, the hotel is a bit run down. My room did not have a working phone and I had to use my cell phone to call the front desk to have them fix my fire alarm - the...More

    Thank Noel B
    Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 15 September 2017

    Dear Noel B, Thank you for taking the time to complete a review and sharing your experience with the Marriott at Research Triangle Park. You indicated in your review that your experience was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have...More

    Reviewed 6 September 2017

    Checked in at 4 PM yesterday. Maintenance noise in my room sounded like they were working in my room. They KNEW every guest was experiencing this. I called the front desk and was put on hold. In the most polite voice, "Miss how can I...More

    Thank ldsummers
    Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 8 September 2017

    Dear Idsummers, Thank you for your feedback, without honest feedback we cannot improve. Please accept my apologies for the noise and poor service recovery. We had to make some emergency repairs to a bathroom causing the drilling and noise, I am truly sorry. Additionally, we...More

    Reviewed 7 August 2017

    This hotel is in serious need of an update. However, the staff is super fun and from the lounge to the bar to the front desk everyone is good. They missed my room for a cleaning, but quickly fixed that. But the room is for...More

    Thank Badq45t
    Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 9 August 2017

    Dear Badq45t, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our staff goes out of their way to take great care of our guests. We are in the process of adding additional ports/plugs and changing the alarm clocks. We...More

    Reviewed 5 August 2017

    It has good location, outside of the city but close to most of major sites The staff is really friendly. Room is nice and spacious The lounge though, is a bit sub par. Probably the worst among all the Marriott I have stayed at. The...More

    Thank redhonker
    Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 7 August 2017

    Dear redhonker, Thank you for your feedback. Our lounge may be a bit on the smaller side but the service and food is top notch. We are also open until 1:30 AM daily and serve food until close. We have a full bar, specialty cocktail...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$99 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Durham
    • #6 Business Hotel in Durham
    • #14 Family Hotel in Durham
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 225
    • Reservation Options
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    • Location
    • United States >
    • North Carolina >
    • Durham
    • Also Known As
    • Marriott At Research Triangle Park Hotel Durham ,
    • Marriott Durham ,
    • Marriott Hotel Durham ,
    • Durham Marriott
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    Traveller (22)
    Room & Suite (13)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (27)
    Business Centre & Event Rooms (9)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    Daniel B
    25 October 2017|
    AnswerShow all 3 answers
    Response from KP-WP10 | Reviewed this property |
    The floor we stayed on had just been opened after being remodeled
    11 July 2015|
    AnswerShow all 3 answers
    Response from Bill C | Property representative |
    We do not have rooms with balconies.
    6 July 2015|
    AnswerShow all 2 answers
    Response from Rory P | Property representative |
    Hello, We do have an airport shuttle that runs on a schedule from RDU. Please contact the hotel for details. Please let us know if you have any additional questions. Hotel Team
    Room Tips
    "Some floors have renovated rooms (ie 4th floor). Rooms with low odd numbers (ie 517) face the parking lot..."
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    "Pick a room away from the doors"
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    "not 335 looks over air cond units on roof"
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    "Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the..."
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