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Marriott at Research Triangle Park

360 reviews
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Traveller (22)
Room & Suite (18)
Dining (2)
Overview
  • Excellent58%
  • Very good26%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (360)Write a Review
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All reviewsthe concierge loungefront deskresearch triangle parkgreat hotel for businessclose to the airportbusiness tripindoor poolrdu airportstaff went out of their waythe raleigh durham areabusiness travelerscomfy bedexercise roomlobby areanice staynorth carolinashuttle service
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121 - 125 of 354 reviews
Reviewed 7 May 2015

I feel as though I was staying in a different hotel to the other reviews. Old, run down, and sad breakfast offering. At the airport at 11pm, shuttle buses for all the other local hotels were passing by. Called the Marriot, was disconnected twice, then...More

Thank Catherine S
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 9 May 2015

Dear Catherine S, Thank you for taking the time to share your experience at the Marriott at Research Triangle Park. You indicated in your review that your experience was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great...More

Reviewed 21 April 2015

The hotel itself is fine, clean, with grounds which allow for nice walks. What's remarkable is the friendliness and professionalism of the staff. I was traveling with my 4 year old son who loved the room and the staff made sure to tell him to...More

Thank Nicholas A
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 23 April 2015

Dear Nicholas A, Thank you for your feedback. We have the cleanest and friendliest hotel in town. The staff has an unbelievable grasp of excellent customer service and go out of their way to make guests feel special. It is great to hear they made...More

Reviewed 20 April 2015 via mobile

This hotel is located near the airport conveniently between Raleigh and Durham right off I-40. Staff was very friendly and professional, from front desk to restaurant and housekeeping. I had no complaints with the property. It was clean and well maintained and in a quiet...More

Thank Dana H
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 23 April 2015

Dear Dana H, Thank you for your feedback. We are right off I40 close to 540 and just 5 miles from the airport. We have the cleanest and friendliest hotel in town. The entire staff goes out of their way to make guests feel welcome....More

Reviewed 19 April 2015 via mobile

From the front desk to the maintenance man in the elevator, every staff member was friendly and asked how our stay was going. I've stayed in many hotels and I've never experienced staff who take such pride in the hotel and the guest experience. Room...More

Thank Liz A
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 20 April 2015

Dear Liz A, Thank you for your feedback. We have the cleanest and friendliest hotel in town. The staff truly goes out of their way to make our guests feel welcomed. We are located right off I40, close to 540 and just 5 miles from...More

Reviewed 17 April 2015

This is a solid hotel - with a very good concierge lounge (breakfast is a bit light). The rooms are old, but nice. The gym has decent equipment - and unlike most Marriott properties, the TV works. The restaurant is decent for dinner as well....More

Thank TravelManSouth
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 20 April 2015

Dear TravelManSouth, Thank you for your feedback. We have a great concierge lounge serving your standard breakfast items and it was just remodeled in February. We have a spacious gym with modern equipment. Our restaurant serves breakfast, lunch and dinner. The food and service is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#14 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#14 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (18)
Dining (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Daniel B
25 October 2017|
AnswerShow all 3 answers
Response from KP-WP10 | Reviewed this property |
The floor we stayed on had just been opened after being remodeled
0
Votes
Isabellazaniewski
11 July 2015|
AnswerShow all 3 answers
Response from Bill C | Property representative |
We do not have rooms with balconies.
0
Votes
mitzirobinson
6 July 2015|
AnswerShow all 2 answers
Response from Rory P | Property representative |
Hello, We do have an airport shuttle that runs on a schedule from RDU. Please contact the hotel for details. Please let us know if you have any additional questions. Hotel Team
0
Votes
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12
Room Tips
"Some floors have renovated rooms (ie 4th floor). Rooms with low odd numbers (ie 517) face the parking lot..."
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"Pick a room away from the doors"
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"not 335 looks over air cond units on roof"
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"Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the..."
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