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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

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#30 of 70 Hotels in Durham
Certificate of Excellence
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SpringHill Suites Raleigh-Durham Airport\/Research Triangle Park
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189 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Virginia Beach, Virginia
Reviewed 4 weeks ago via mobile

Not my favorite Springhill, but it wasn't bad for the price. When I made my reservation on the Marriott app it was for an "Executive Level Suite" but when I arrived I received a room on the second floor. I asked the gentleman at the desk about my room and he informed me that there was no "Executive Level" and...

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Helpful?
Thank dczanowski
Miriam S, Event Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you very much for choosing our hotel for your recent stay. It is good to hear that you enjoyed the comfort and size of the room. We do have a preferred location and property for business travelers and guests stopping in during a road trip. I feel that we could have helped you more with the dining out and...

CARY,N.C.
Reviewed 4 January 2017

Friendly staff. Room design was not good. After trying to watch television, the ache in my neck was so bad I had to take some Advil. If you sit on the sofa or lay in bed you have to twist your neck to see the TV. The lighting in the bathroom was absolutely terrible. You cannot see to put make...

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Helpful?
Thank SWEETIESAMKITTIE
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

It's great to hear you enjoyed the friendly staff at the hotel. Please accept my sincere apology that we let you down during your recent stay at our hotel. In 2017, hotel management team will be working to making the TV easier to view in the rooms and improve the in-suite lighting with LED fixtures. I truly appreciate your feedback...

delaware
Reviewed 16 December 2016

Needed a quick stopover en route to flying out the next morning so went with Marriott. I was offered and accepted this hotel. I had previously stayed at Fairfield Inn Brier Creek, a wonderful experience. Tired off the road and a tough project, I had to wait while the front desk clerk took a guest down every side street to...

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Helpful?
Thank bahiadreaming
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand. I truly appreciate your...

London, United Kingdom
Reviewed 13 December 2016

We stayed one night. The pool was small but very nice: warm water, 2 colors, exercise room and Jacuzzi. They have free breakfast in the morning - good quality. Also, the hotel is in a business area where there is place to walk, enjoy the nature and the food area.

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Helpful?
Thank Samuel G
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for taking the time to provide your recent feedback of the hotel. It's good to hear that you enjoyed the hotel facilities, pool, exercise room, spa and the complimentary breakfast provided to our guests. I really appreciate the patronage.

Salt Lake City, Utah
Reviewed 9 December 2016

Kinda out of the way, but semi-easy access to/from RDU airport and decent location if you have business in the RTP business area. Standard SpringHill - just what you'd expect. Only thing I noticed is that the bath tub wasn't level - meaning, it didn't fully drain leaving a small puddle in the center. Guessing this particular room (400) wasn't...

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Helpful?
Thank Rihannsu
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your review and taking the time to provide feedback. Glad you liked the location, close to Research Triangle Park and Raleigh-Durham Airport. It's great you'll stay again in the future. The maintenance department will look into the tub issue. Have fantastic holiday season.

Atlanta, Georgia
Reviewed 26 November 2016 via mobile

We traveled with our son and his family to spend Thanksgiving with relatives in the Triangle area. Springhill Suites is primarily a business hotel hidden deep in an office park. It is close to I-40 but is an adventure finding if you're not familiar with the area. Once there, you're in a relatively quiet area. Check-in was painless. The front...

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Helpful?
Thank Navy8or
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

The entire staff at the hotel really appreciates the detailed Trip Advisor survey including all the amenities and features of the SpringHill Suites Hotel. It's great to hear that you enjoyed your stay and that you will hopefully be visiting us the next time you are in Raleigh-Durham area. Your comments will be shared with the team to ensure we...

Coopersburg, Pennsylvania
Reviewed 18 November 2016 via mobile

This is a decent place to rest after a day of work as I found only a few kinks in the armor. The greeting as a platinum member went well, although only handing a bottle of water seems a bit cheap, crackers, chips or cookies also should be part of the equation as they are at other Marriotts. My room...

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Helpful?
Thank wkrupa
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

It's good to hear that you enjoyed the hotel facilities and the complimentary breakfast provided to our guests. Marriott Reward members are very important and I'll be looking into the gift offering suggestions. The pillows are changed out on constant basis. I'm glad you enjoyed the keurig coffee maker. Next year, the breakfast seating area will be expanded to accommodate...

Cascade Locks, Oregon
Reviewed 13 November 2016 via mobile

The staff at this hotel is top class. They are very polite and accommodating. I was impressed. Great price and great customer service, I was surprised by how comfortable the beds were too. I would stay again. Very close to airport.

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Helpful?
Thank fl0resd12
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

It's great to hear that you enjoyed the hotel staff that were very polite and accommodating. Enjoying good night's sleep is important and I'm glad you beds were comfortable. I hope you'll stay at the Springhill Suites Raleigh-Durham Airport Hotel for future travels.

Frederick, Maryland
Reviewed 7 November 2016

Our room was large and very comfortable. I hesitated on making the reservation because the room had two double beds, I generally only stay where there are queen beds. But for the price I thought I'd give it a try. I'm glad I did! Like I said, the room was large and it was clean. The staff were very friendly....

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Helpful?
Thank 1122RTD
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

We are pleased to hear that you enjoyed the hotel and the amenities we have to offer. It's great to hear you enjoyed the large and comfortable room, great price and friendly staff. Your review will be shared with the staff. Thank you again and we hope to welcome you back again. Have a great day!

Northern Virginia
Reviewed 4 November 2016

This is our second year staying here with our kids soccer team. Love the size of the rooms. I know this is not your fault but someone on your staff needs to go and eat at Babymoon Café. You have it listed as one of your favorite places to eat and that food was bad!

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Helpful?
Thank Bellawatch
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

WOW...The entire staff of the hotel appreciates the repeat business from the soccer teams that visit the RDU area each fall season. I'll research the restaurant selection you noted and determine what happened, I apologize. Thank you so much for staying with us. It is great to hear that you had such a great stay while you were with us....

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Near SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 

Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703-8061
Region: United States > North Carolina > Durham
Price Range: $119 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Durham
Hotel Style:
#21 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and other travellers.
1 question
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Maxton, North Carolina
2 months ago

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Questions? Get answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The continental breakfast, fitness room, & business center are all one the first floor.”
 of 5 bubbles 903wendyj, 8 Mar 2016 | Read review
“If you are in a room facing the highway, you can hear the traffic but it's not overly loud.”
 of 5 bubbles erincP240BP, 16 Feb 2016 | Read review
“For families a suite room is a good choice--and a good value.”
 of 5 bubbles 495GaryM, 14 Oct 2015 | Read review
“Good view from the rooms in the top floors”
 of 5 bubbles Capri67, 25 Aug 2015 | Read review
“ask for a room on the front side of the hotel as the back faces the freeway.”
 of 5 bubbles PHOENIXFISHGUY, 31 May 2015 | Read review
5 of 5