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Red Roof Inn Durham Duke University Medical Center

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162 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Durham Duke University Medical Center
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Showing 161: English reviews
Rye, New Hampshire
Reviewed 11 May 2015

We stayed at a Red Roof Inn for the first time because it accommodated our large family close to the Duke Medical School Campus where our son was receiving his doctorate. We were happy with how clean, fresh, well-kept but simple the rooms were. In spite of the proximity to a major road, there was no disturbing road noise at...

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Helpful?
Thank Laurel Sitterly M
Reviewed 9 May 2015 via mobile

I would never stay here again or recommended it to anyone. Elevator broken the entire stay. Had to carry luggage up flights. No coffee in room. Faucet broken when we arrived. Three people, two towels. Management not helpful or even friendly.

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3Thank Karen G
Wilmington, North Carolina
Reviewed 8 May 2015

It was an excellent experience. From the time I walked in to Check in to the time I checked out. Very clean room with lots of room. The Staff was very accommodating and nice. Will definitely stay again.

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Thank Ollie C
NA
Reviewed 5 May 2015

I stayed here in March 2015. The front desk clerks swore all the rooms were smoke free, but my room was not. Also, people stood outside my door smoking on the landing all night long. At 2am, a bunch of people hung out in the parking lot. It was highly unsafe and the least sanitary Red Roof Inn I've ever...

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1Thank An N
Charlotte, North Carolina
Reviewed 25 April 2015 via mobile

Great place, Rooms were very clean, house keeping was very friendly. I had a very comfortable time there. It is very close to restaurants and speeds, and very pet friendly. I would recommend it to anyone.

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Thank Cindy w
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon Cindy W, Thank you for providing feedback regarding your stay. The entire staff was delighted after reading your compliments. We want to provide clean, comfortable and well maintained rooms with great service. We are pleased to have met your expectations. I would also like to invite you to join our frequent stay program, Redicard. It is free to...

Reviewed 21 April 2015

Enjoyed our stay at the Red Roof Duke University. Updated facility and very friendly staff eager to assist. The rooms were clean comfortable. Staff referred me to places in the area that I enjoyed. Thx!!

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1Thank Kathy T
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good evening Kathy T, Thank you for providing feedback regarding your stay. The entire staff was happy after reading your compliments. Thank you for letting us know how helpful the staff was and that we were able to meet your expectations with great service and comfortable well maintained rooms. Thank you again for sharing your experience, I hope your next...

Reviewed 26 March 2015

brittany and derrick are awesome i couldnt thank them enough of how kind and sweet they were during my stay they were very helpful. and was on top of everything im a regular guess who comes often and every time i check in im greeted with big smiles n very good convo.

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Thank toris93
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good evening Toris93, Thank you for letting us know you enjoyed your stay. Brittany, Derrick, and the rest of the staff were happy to hear that we met your expectations and we were able to provide you with great quality and service. Thank you again for sharing your experience, I hope your next visit will be as pleasant as the...

Reviewed 10 February 2015

I reserved a one stay at the RRI in Durham, NC on 1/31/2015 through TripAdvisor because it had a 4 star rating. When we arrived there were a few police cars and yellow tape across the doors of the front entrance. As we waited, I called the name to see what had happened and if I perhaps may be refunded...

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5Thank Jerilyn H
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Hello Jerilyn H, Thank you for providing feedback regarding your stay at our location. We apologize for any inconvenience you experienced during your stay. It is true that there was an isolated security issue and my staff was assisting the local police. Our priority is not only providing a clean room and great service but the safety and security of...

Media, Pennsylvania
Reviewed 10 February 2015

This was the last night of my road trip so I was ready to get home. This Red Roof Inn was in the right location. I chose the standard room since it's a bit cheaper. The basic room amenities were fine and comfortingly familiar since I'd stayed in several other Red Roof Inns that were similar. The bed was comfortable,...

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2Thank Liz M
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Hello Liz M, Thank you for taking the time to share your experience. Our main goal is to provide clean and comfortable rooms with great service. We are pleased to know that we met these goals with you. I apologize for any inconvenience or inferior interactions you may have experienced during your stay. If ever you come in contact with...

Reviewed 22 January 2015

I was looking for a place to stay close to the Durham Performing Arts Center and this fit the bill. I was on the third floor. The room looked almost brand-new, very clean, no bad smells. It was a little bare bones with no shampoo or conditioner or hair dryer in the room, no refrigerator or microwave, but the front...

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1Thank cshepard01
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon Cshepard01, We appreciate you taking out the time to share your experience. Our main goal is to provide clean and comfortable rooms with great service. We are pleased to know that we met these goals with you. Thank you for also pointing out that we are in close proximity of the Durham Performing Arts Center and we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Durham Duke University Medical Center

Address: 1915 N Pointe Dr, Durham, NC 27705-2682
Region: United States > North Carolina > Durham
Price Range: $70 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Durham Duke University Medical Center 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Red Roof Inn Durham Duke University Medical Hotel Durham
Durham Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Durham
#12 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Durham Duke University Medical Center staff and other travellers.
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Wake Forest, North Carolina
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Questions? Get answers from Red Roof Inn Durham Duke University Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the back of the hotel and second floor if you're a light sleeper.”
 of 5 bubbles BethAnn01, 19 Sep 2016 | Read review
“Get a RediCard and ask if there are Superior Rooms available for a free upgrade”
 of 5 bubbles petercV6255AI, 19 Sep 2016 | Read review
“These are outside entry rooms (no inside hallways) with odds and evens on separate sides of the hotel.”
 of 5 bubbles Chazty, 12 Apr 2016 | Read review
“We stayed on the same side as the front office, balcony floor. Enough woods to feel like you're in a "nature" situation.”
  • Nicely renovated rooms and hardwood floors
 of 5 bubbles laura4136, 14 Mar 2016 | Read review
“Not all rooms have microwave/refrigerator. Not all rooms have in room coffee maker. So be sure to check if your room has these.”
 of 5 bubbles Tatar59, 1 Nov 2015 | Read review
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