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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

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#16 of 70 Hotels in Durham
Certificate of Excellence
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Hilton Garden Inn Raleigh-Durham\/Research Triangle Park
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533 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Raleigh-Durham/Research Triangle Park
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Showing 522: English reviews
Charlotte
Reviewed 30 January 2017

The staff were very kind and helpful. The breakfast staff provided excellent service. I was not feeling well and the staff packed food for my husband to transport to the room, and provided a discounted rate due to my Hilton Rewards. We are planning to visit Durham again in 2 weeks and plan to stay at this location again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 585kristind
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for your HHonors membership and we are glad that you were able to secure a great rate! Thank you for the kind words regarding our staff and I will be sure to share with our staff. We look forward to seeing you again soon.

Austin, Texas
Reviewed 30 January 2017

Great front desk staff, really good food, nice restaurant staff, and clean rooms. Loved this place! The sort of hotel where everyone makes your trip better. I was there one night for busines travel and everyone helped me deal with all those business things that can stress out your trip!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cynthiamS5392OK
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Wow! Thank you so much. We have shared your review with all of the departments within the hotel and it really made their day. Knowing that a guest checks out satisfied with all aspects of the property means a lot to all of us. We hope to see you again soon.

Victoria BC
Reviewed 28 January 2017

To be honest I was dreading spending 4 nights at a hotel that was a chain that I rarely use, on a highway, not walking distance from any amenities at a very busy 3 day meeting. To say I was pleasantly surprised is an understatement. The staff couldn't do enough to help, ferrying my team to and from meetings, stopping...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cityNeil
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the kind words regarding our staff. Kim is an outstanding associate that truly shines the light of warmth and hospitality. I will share that review with Kim. We hope to see you again soon.

Victoria, Canada
Reviewed 26 January 2017

Been in a lot of hotels over the past 20 years of business travel. In reality, a lot of the rooms look the same, the bathrooms are similar and so it comes down to the staff. Are they really, honestly helpful? Do they want to take care of silly needs (see the coffee comment below) so that your stay is...

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Helpful?
Thank Rhuizinga
Reviewed 23 January 2017

didn't even blink when we asked for something outside the wall.was supposed to be a charity trip to drop off supplies for a cancer patient, but we decided to spend the night. I would say "what a nice surprise" but it wasn't. It was their typical high quality, customer service above par rating that we always get with Hilton. Nice...

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Helpful?
Thank Ric D
Raleigh, North Carolina
Reviewed 16 January 2017

Solo trip experience with a very comfortable stay. The breakfast is always one of the best things at the hotel. Not to mention the friendly and helpful staff. I would highly recommend this hotel to anyone.

Review collected in partnership with Hilton Garden Inn
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Thank evangelar
Nashville, Tennessee
Reviewed 14 January 2017

I had a lot of trouble at the other Hilton Garden near RDU. I left and came to this one.. I am very glad that I did. First off, I stay at a lot of Hilton brand hotels and rarely write reviews on trip advisor. But I truly felt that my experience at this hotel deserved a few minutes for...

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Helpful?
Thank Shane H
Reviewed 2 January 2017

The hotel was very nice, clean, and affordable. I recommend reserving a room within the odd number range (rooms facing front of building). The rooms located in the back is near a railroad which can be very disturbing and loud. The staff were very professional when accommodating my requested for another room due to the train. The room itself was...

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Helpful?
Thank Wakia V
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the great review. We really appreciate it. I am glad that the staff was able to change your room and you were able to enjoy a leisurely weekend with us. We certainly hope to see you again soon.

United States
Reviewed 29 December 2016

We stayed in the hotel during Christmas Holidays and the hotel did NOT offer any restaurant or bar services. The hotel is too far from any shopping and restaurants to be convenient for a vacation stay during the holidays.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lewisj929
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I am very sorry to hear that you wanted to use our restaurant services and they were unavailable. Our restaurant is back open and providing a full menu. We hope to see you again soon so that you can try The Garden Grill.

Westland, Michigan
Reviewed 15 December 2016

I was in Wilson, NC for a soccer showcase with my son. We were heading to the airport and found out that our flight was cancelled. I was sharing a car rental with someone else whose flight was not cancelled so I found this hotel and made a reservation. When I arrived we quickly got our room. They staff was...

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Helpful?
1Thank Cindy B
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the kind review. We are glad to hear you enjoyed our adjustable beds and were able to take advantage of our cooked to order breakfast and shuttle service. We hope that when your travels bring you back to the area, you will return to see us again.

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Near Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Raleigh-Durham/Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center- Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill & NC State University. Located 3.5 miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park & Streets at Southpoint Retail and Restaurant Complex. ... more   less 

Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Address: 4620 S Miami Blvd, Durham, NC 27703-8428 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Region: United States > North Carolina > Durham
Price Range: $115 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Raleigh-Durham/Research Triangle Park 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Durham Wyndham
Wyndham Durham
Hotel Style:
#7 Family Hotel in Durham
#9 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Raleigh-Durham/Research Triangle Park staff and other travellers.
2 questions
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Conway, South Carolina
8 months ago
Conway, South Carolina
8 months ago

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Questions? Get answers from Hilton Garden Inn Raleigh-Durham/Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quietest rooms are going to be on the back of the hotel. No road nearby. Easy rear access before 11 pm.”
 of 5 bubbles JohnR515, 13 Mar 2017 | Read review
“Top floor, of course. And the rooms are quiet”
 of 5 bubbles uncljony, 13 Feb 2017 | Read review
“Room 702--great corner room away from the elevators”
 of 5 bubbles Rhuizinga, 26 Jan 2017 | Read review
“Recommend reserving room within the odd number range facing front of hotel.”
 of 5 bubbles wakiav, 2 Jan 2017 | Read review
“all rooms are the same size”
 of 5 bubbles scooby1016, 20 Sep 2016 | Read review
5 of 5