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Fairfield Inn & Suites Durham Southpoint

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#29 of 72 Hotels in Durham
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Durham Southpoint
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Showing 78: English reviews
Hamilton Parish, Bermuda
Reviewed 29 July 2016

I visited Durham from The island of Bermuda for a track meet at Durham county stadium for the Russel E..Blunt East Coast Invitational track meet which my son and his track team Bermuda Pacers were participating. The parents had to stay in different hotel from the track team so I chose Fairfield inn because I stayed in a Fairfield inn...

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1Thank kenismith321
Reviewed 23 July 2016

The hotel, lobby, and rooms were much nicer than expected. Arrival and check in were easy. Upgraded to a suite for a little more space in the room. Took a little tour of facility and really found the property "pretty nice". After a lovely breakfast, however, we left for an overnight stay in Asheville. Upon our return our room had...

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Helpful?
Thank Monique W
Mary Jane R, Guest Relations Manager at Fairfield Inn & Suites Durham Southpoint, responded to this review

Dear Monique W, Thank you for your feedback about your stay with us. I am so sorry to hear that you and your room were not properly taken care of during your stay. We take pride in the cleanliness of our hotel, however, we fell short of that standard. I have passed it along to the housekeeping department to ensure...

Elyria, Ohio
Reviewed 11 July 2016

My teenage son and I stayed here while visiting friends in Durham. This was the first time I used online check-in. Just stopped at the front desk to pick up our keys. Easy peasy! The gal at the front desk, and all other employees we encountered, were very friendly and helpful. In fact, we discovered our toilet seat was loose...

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Thank Michelle W
Petal, Mississippi
Reviewed 11 July 2016 via mobile

I recently visited Durham to assist my child in moving there. This hotel is very close to South Point Mall. The lobby is new and welcoming. The check-in was very fast no delay. We stayed on the third floor and it was very quiet. They have a small complimentary breakfast and some of the best coffee. Great stay no complaints...

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Thank keyceev
Reviewed 24 June 2016

Very nice property! Well maintained, staff profession and helpful. Property convenient to airport and highways. I did wish for better restaurant selection with walking distance, Chick-Fillet, Fish Bones and Beer and Burger Town Hall close. Pool area very nice!

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Thank John N
Palatine, Illinois
Reviewed 13 June 2016

We checked in our room only to find the bathroom not cleaned and food still in the refrigerator from the last guests! The mirror was completely dirty, the sink had not been cleaned nor had the shower, which still had hair in it! We received another room, with no compensation of anything. We are staying in the room, but will...

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Helpful?
Thank mjb00
Mary Jane R, Front Office Manager at Fairfield Inn & Suites Durham Southpoint, responded to this review

Dear mjb00, I would like to thank you for taking the time to give us feedback on your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, unfortunately, we have fallen short of our goal during your visit. Please accept my most sincere apology for the cleanliness issues. I have shared your...

Reviewed 1 June 2016

The hotel is a in a nice location. There is a Target within walking distance (you can see it from the hotel!), and the Southpoint mall a bit further away, but quite reachable by foot. The hotel had nice comfortable rooms, and a gym and a tiny pool. The rooms were well maintained and good sized, with comfortable beds. Nice...

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Thank MightyPir
Tarrytown, NY
Reviewed 26 May 2016 via mobile

...if they hadn't been so responsive to our concerns after leaving. There were issues right from the start. We arrived shortly after 5pm, following an 8 hour drive. We were told our room was not ready and to please wait in the lobby for a few minutes because our room had not been cleaned yet. There were several other people...

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Thank Aimee H
USA
Reviewed 17 May 2016 via mobile

Located on south side of Durham, a short drive from Research Triangle Park. A popular hamburger joint is across the main street, and a gas station is next to the hotel. Other food is down the road, making this a convenient hotel just off the interstate. You know that Marriott enforces similar standards at all their types of hotels, and...

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Thank MikeInUSA
Augusta, Georgia
Reviewed 7 May 2016 via mobile

I took my daughter to Raleigh Durham for the Beyoncé concert and we chose the Fairfield Inn b/c it was near our relatives and right off I-40. This is a beautiful and modern hotel with wonderful ambiance and the staff was very nice. You will enjoy staying here!

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Helpful?
Thank symorgan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Connected to the Streets of Southpoint, our hotel is great for your shopping vacation. In addition, we're not far from Research Triangle, Duke University, and UNC. We also have onsite meeting space. ... more   less 

Additional Information about Fairfield Inn & Suites Durham Southpoint

Address: 7807 Leonardo Dr, Durham, NC 27713-6458 (Formerly Four Points by Sheraton Durham)
Region: United States > North Carolina > Durham
Price Range: $132 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Durham Southpoint 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
4 Points By Sheraton Durham At Southpoint
Four Points By Sheraton Durham At Southpoint Hotel Durham
Four Points Durham
Sheraton Durham Southpoint
Durham Four Points
Hotel Style:
#17 Romantic Hotel in Durham
#18 Family Hotel in Durham
#18 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Durham Southpoint staff and other travellers.
3 questions
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4 days ago
Southern Pines, North Carolina
5 months ago

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Questions? Get answers from Fairfield Inn & Suites Durham Southpoint staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, definitely! No running feet.”
  • View from bed closest to door
  • Window facing door
 of 5 bubbles MakingOurLifeMatter, 7 Dec 2016 | Read review
“Suites are spacious and comfortable.”
 of 5 bubbles gbarnes2002, 2 Nov 2016 | Read review
“Top floor was quiet as to hotel interior and we did not even hear traffic from highway behind the hotel.”
 of 5 bubbles TerryandMarilynR, 10 Aug 2016 | Read review
“Try different rooms. Turn on the AC. Check for leaks & noise. You'll hear others ACs after 9pm when they turn it on.”
 of 5 bubbles uclatempmail, 1 Aug 2016 | Read review
“This is a great area but you're about 15 min from Duke and UNC”
 of 5 bubbles mjb00, 13 Jun 2016 | Read review
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