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Staybridge Suites Durham-Chapel Hill-RTP

Traveller (43)
Room & Suite (19)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Come to the Staybridge Suites Chapel Hill-Durham , a new, all-suite extended-stay hotel. We re located a few miles from Duke Medical Center, UNC Chapel Hill, Dupont, IBM, Motorola, Nortel, and GlaxoSmithKline. Guarantee the success of your next event in our smartly decorated meeting rooms, with professional planners to assist you. Take care of business in our 24-hour business center with copying and faxing services. Our spacious fitness facility and swimming pool will allow you to relax during your stay and work off the stress after a busy day of meetings. Each of our delightfully appointed suites will have you feeling like you are vacation, even if you re not. Each has a fully equipped kitchen with all the tools you ll need to whip up your favorite meals. Enjoy thoughtful amenities such as cable TV, free high-speed Internet access, and voicemail-enabled phones. Staybridge Suites is moments from all the unique, interesting attractions of the Chapel Hill/Durham area. We are convenient to the Morehead Planetarium, Studio 91, Ackland Art Museum, Triangle Theatre Festival, Wallace Wade Stadium, and the Carolina Brewery. Get comfortable it s Staybridge Suites Chapel Hill Durham!
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Free parking
Bar/Lounge
Room service
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
42Car recommended
Grade: 42 out of 100
31Restaurantswithin 1 km
0Attractionswithin 1 km
233Reviews
70Photos
7Q+A
56Room tips
Traveller rating
  • 150
  • 58
  • 15
  • 9
  • 1
Time of year
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  • English
Popular mentions
The person at the front desk, Rayona, has helped us in many ways both times we stayed at the hotel. She is always pleasant, and helps us find the exact room that works for us. AND she knows how to help set up the DVD player in case the previous occupants unhook anything. She
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Great location, just off the interstate and very close to many dining options. About a 10 minute drive to Duke University. Our room was very clean and bright. TV was nice and there was no sign of wear/tear on the furniture. The only small drawback we experienced was the
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Hotel is in great need of an upgraded. It has smoking and nonsmoking rooms. The issue-you have to walk past the smoking rooms to get to non. Hallways stink and smell of stale smoke. They also allow pets. So rooms have pet hair in them. Breakfasts are similar to all other
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Response from IHGService, Guest Relations Manager at Staybridge Suites Durham-Chapel Hill-RTP
Responded 5 weeks ago
RobynJ92, I certainly appreciate your nice words on our front desk staff. However, it's disappointing to hear that your stay didn't go well because of the issues you had with our rooms and hallways. What you have mentioned here is definitely not the experience we want for you. I've noted your feedback and shared this with the hotel. They will make sure that proper actions are taken so this doesn't happen again. Thanks for choosing to stay with us! It would be nice if you give us another chance to host you. We'll make sure it'll be a lot better next time. All the best, Joel A Case Manager IHGService
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Our room was supposedly marked non-smoking and on a supposedly non-smoking floor (third floor) but the halls reeked of cigarette smoke as did our room. Even the pillows smelled of smoke. We would have asked to change rooms but did not have high hopes of any room in that
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Response from IHGService, Guest Relations Manager at Staybridge Suites Durham-Chapel Hill-RTP
Responded Dec. 21, 2018
Hi Valued Guest, Thank you for leaving a review of our hotel on TripAdvisor. I am glad to read that you enjoyed the food served during your stay with us. I am sorry for your disappointments with the room received. Our guest's comfort remains a priority and I regret letting you feel otherwise. I have forwarded your comments to our management team for evaluation and future improvements. Thank you for your feedback and for choosing us for your lodging needs. Sincerely, Ingrid V. Case Manager IHGService
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We stayed here for a couple of days while a friend was having surgery done at near by Duke hospital. The hotel itself is very nice and clean in the common areas however once we stepped onto our floor, the stench of cigarette smoke just hits you like a brick wall. Our room was a
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Response from IHGService, Guest Relations Manager at Staybridge Suites Durham-Chapel Hill-RTP
Responded Dec. 11, 2018
Hello vkb1009, Thank you for your long-term stay and for taking the time to leave us feedback. I am sorry to learn that the cleanliness of the room received fell below expectations. Along with your observations about the inconsistent level of service received, I have shared your comments with the hotel management. These will be used as a reference for the improvement of the services offered. I trust that steps taken will improve your next stays with us. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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部屋からの眺め
整ったキッチン
Kitchen area
Well appointed clean room
View from the desk towards the bed/ sleeping area.
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1234
Where does your shuttle go and what are the hours?
We didn't take a shuttle, we rode with friends to the game. Sorry.
0 votes
When does your pool open for the season?
Is there free shuttle to Duke Cancer Center?
Hi Rita! Thank you so much for your question and I am happy to report that Staybridge Suites Durham is a pet friendly hotel! We understand that guests want the opportunity to travel with their entire family, greyhounds included! We do have a one-time, non-refundable pet fee of $75 (plus taxes) for a strict clean-up process after guests with pets check-out. We would be delighted to have your family stay here with us! If you have any other questions or concerns, please do not hesitate to reach out to us at (919) 401 9800. Warmest Regards, Guest Relations
0 votes
While I can't answer definitively, you will find the management to be very responsive to your needs. We have stayed there several times relative to a family medical problem and have never been disappointed. I feel confident that Mr Brooks and his management team will attempt to meet your needs.
0 votes
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12
"Pick a different hotel"
"Avoid the rooms right next to the elevator (232, 332, 432) as you may hear the elevator motor droning and banging -- we did."
"This visit was in Room 301, which faces east and bears the full brunt of the morning sun."
"There are lots of first-floor rooms. Grab one."
"Avoid rooms near housekeeping doors"
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PRICE RANGE
US$104 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites durham-chapel hill-rtp hotel durham
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
88
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