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Hilton Garden Inn Durham Southpoint

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#9 of 70 Hotels in Durham
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Durham Southpoint
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505 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Durham Southpoint
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Showing 489: English reviews
Columbia, South Carolina
Reviewed 6 February 2017

Quality Hilton hotel near Southpoint Mall, Research Triangle Park and Raleigh Durham airport. The lobby is pleasant with newspapers, water and fruit available. A bar is available in the evening if you want to grab a drink. We had a nice breakfast in the morning with a buffet available as well as cooked to order such as omelets, french toast...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mary B
New York, United States
Reviewed 2 February 2017

Staff was very helpful. It being in the same complex as PF Chang, Starbucks and Nordstrom Rack was a nice surprise and huge plus. Rooms are spacious and quiet, even if close to elevator and ice machine (mine was). Minutes from NCCU and well appointed.

Review collected in partnership with Hilton Garden Inn
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Thank thembisam2017
Barcelona, Spain
Reviewed 29 January 2017

This is a good 3-star hotel, but don't expect more (more would be slippers and bathrobe, better hairdryer). The aircon was really loud when it was set to the heat mode. The staff is friendly. The breakfast is decent, but there was no green tea available during the whole week of my stay. Also in the rooms you have a...

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Thank Evgenia S
Myrtle Beach
Reviewed 24 January 2017

Pros-Near food and shopping. Restaurant, hot tub and pool on premises. Clean and well appointed Cons-Staff was just ok didn't find them overly helpful but ok to me..witnessed an exchange with another visitor that as an administrator I wouldn't have liked.

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Thank 007Damselfly
Sylva, United States
Reviewed 17 January 2017

The hotel has a great location across the street from a great mall and easy access to food and Chapel Hill, but the beds are some of the worst beds I have ever slept in at a hotel. We dreaded to return each night and were weary from lack of sleep. Very hard beds !

Review collected in partnership with Hilton Garden Inn
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Thank PLYTRVL8
Belleville, United States
Reviewed 16 January 2017

I stayed at this hotel for a couple nights during my business trip an Raleigh. The entire time I was there the staff was friendly, the hotel was clean, and the rates were reasonable. If you are looking for a place that provides easy access to restaurants, shopping, and a Starbucks coffee joint, then this is your place.

Review collected in partnership with Hilton Garden Inn
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Thank colbyr138
Raleigh, North Carolina
Reviewed 13 January 2017

We stayed here b/c my wife's work was half mile away and weather condition didn't permit to drive home. We stayed one night and it was a great stay at this property. Clean rooms, great service, breakfast was hot and made-to-order. I'd definitely recommend this property for any purpose. Come check itout.

Review collected in partnership with Hilton Garden Inn
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Thank mparikh
Reviewed 6 January 2017 via mobile

Booked a room, went on my lunch break to pay for the room. Came in the next night to check in and room was cancelled because the front desk doesn't train their people. Invest in your people zo your business can flourish . Had to call my job and fax the card number. Had to wait for all the processes...

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Helpful?
Thank Frank W
Michael D, Front Office Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Frank W, I'm sorry to hear of the inconvenience you experienced during your stay with us. Your original reservation was unfortunately cancelled not by our hotel, but by the site the reservation was made through due to a booking violation. Our front desk staff is always more than happy to help accommodate to the best of our ability. We hope...

Greenville, United States
Reviewed 1 January 2017

I am an over the road truck driver. I decided to visit friends during the Christmas holiday. Hotel was located across from shopping center where I could finish my Christmas shopping and also the restaurant in the hotel was excellent. The decorations were excellent for the holiday. A very nice experience, I will be back soon.

Review collected in partnership with Hilton Garden Inn
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Thank andreaj928
Chicago, Illinois
Reviewed 30 December 2016

Stayed here over Christmas with my girlfriend. It was very quiet and pleasant stay. The staff at breakfast was very friendly and accommodating. The beds were very soft and not very comfortable. The hotel is in a shopping center and across the street from a mall so it is convenient to many things. It is also just off the I-40...

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Helpful?
Thank diamondHH

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Durham Southpoint

Address: 7007 Fayetteville Rd, Durham, NC 27713-8725
Region: United States > North Carolina > Durham
Price Range: $164 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton
Hotel Style:
#4 Business Hotel in Durham
#6 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Durham Southpoint staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Durham Southpoint staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room is not next to an ice machine. It can get loud”
 of 5 bubbles stuartg521, 6 Mar 2017 | Read review
“Rooms facing both sides were quiet.”
 of 5 bubbles evgenias_12, 29 Jan 2017 | Read review
“I loved the suite.”
 of 5 bubbles SylvainC_11, 1 Sep 2016 | Read review
“Upper floor was very good”
 of 5 bubbles 812TonyZ, 2 Mar 2016 | Read review
“Just know that management really does not care. Go to corporate if you have issues.”
 of 5 bubbles Mmkar, 8 Jan 2016 | Read review
5 of 5