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Hilton Garden Inn Durham Southpoint

611 reviews
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Traveller (23)
Room & Suite (33)
Dining (5)
Overview
  • Excellent58%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“ruth's chris”(18 reviews)
“great location”(71 reviews)
“strip mall”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Durham Southpoint
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (611)Write a Review
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336
170
57
15
14
Show reviews that mention
All reviewsruth's chrisgreat locationstrip mallsouth pointshopping and restaurantsbreakfast staffother hotels in the areapleasant staynice hotelwithin walking distancertp areabusiness tripchapel hilla great place to staychecking inresearch triangle parkbusiness center
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21 - 25 of 592 reviews
Reviewed 27 November 2017

All was good except I booked the romantic package on line but the hotel didn't receive the alert, therefore I did not get the things that was suppose to be in this package although I paid for them. They are suppose to reimburse me the...More

Review collected in partnership with Hilton Garden Inn
Thank chestleyl
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 1 December 2017

Dear Chesteyl, Happy Anniversary! On behalf of the entire Hilton Garden Inn team, we are honored to be a part of your special occasion. Please accept our apologies for not having our romance package prepared at your arrival. We hope to accommodate you during your...More

Reviewed 27 November 2017

Location is great. Starbucks around the corner. Restaurants, shopping & AMC right across the street in one of best malls in the area. Not far from airport. Close to Chapel Hill & downtown Durham. Raleigh a little further but not a bad drive at all....More

Review collected in partnership with Hilton Garden Inn
Thank 39estellac
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 1 December 2017

Dear 39estellac, It is always nice to hear when a guest enjoys their stay. We are glad our convenient location and comfortable rooms worked out during your visit with us. We do hope we get to welcome you back next time

Reviewed 17 November 2017 via mobile

Hotel is in a location that gives you many options for dining, shopping, and is close to RTP. Staff is friendly and welcomed me as a Honors member. Asked if I️ had stayed with them before and welcomed me back. Busy road behind hotel, but...More

Thank GolfingBearcat
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 20 November 2017

Thank you for recognizing our amazing staff. They are certainly our best asset, and we know they are the best in Durham I'm glad you took advantage of our brakfast. I hope you'll be back to stay with us again soon

Reviewed 17 November 2017

Great location! Great hotel! Great service! Clean! All the things I look for in a hotel. I was visiting Durham for a business event and chose this hotel for its convenience to our company. I really enjoyed being across the street (really!) from the Streets...More

Thank gypsyboy1951
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 20 November 2017

Dear Gypsyboy1951, Thank you for taking the time to tell us about your experience at our hotel! I am glad to hear you found our staff polite and helpful and our building clean and maintained! We do hope we get to welcome you back next...More

Reviewed 16 November 2017

Did not receive the Hilton Welcome. No acknowledgement of HH member, nor received information on amenities or restaurant info. No bottled water. Just key, and WiFi info. I've have better greetings at other Hilton locations.

Review collected in partnership with Hilton Garden Inn
Thank shwanne1
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 17 November 2017

Dear Shwanne1, Your feedback is very important to us. We certainly do not want to learn that any guest has had a bad experience and we will use this tool in understanding what departments may need some extra attention.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$123 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Durham
#5 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Durham
#5 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (33)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (40)
Bathroom (1)
Business Centre & Event Rooms (1)
Questions & Answers
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1947Mom0
10 May 2016|
AnswerShow all 2 answers
Response from Lee S | Reviewed this property |
Continental breakfast is $6.95 while a cooked-to-order breakfast was $10.95 for my stay in April. No coupons were available. I opted to hold out for lunch across the street at SouthPoint shopping center where there are... More
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Room Tips
"Rooms on the shopping center side, not Fayetteville Rd"
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"No real benefit as for views other than the mall overlooking Fayetteville Rd."
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"Fayetteville Road is busy but no noise really and the front side of the hotel faces a strip mall but noise is..."
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"We prefer the higher floors to ensure quietness."
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