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Red Roof Inn Chapel Hill

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Red Roof Inn Chapel Hill
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113 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Toronto, Canada
Reviewed 1 week ago

the worst experience with a hotel attendant. i stop by to spend a night because a winter storm alert. the receptionist initially told me a price ... i tried to book thru internet but i give up i went to reception to book the room...and i was shocked when he told me a higher price than what he initially said...

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Thank ramo115
Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

Spent two nights with my daughter. The Red Roof Inn is very affordable, less than $100 for two nights. But you do get what you pay for. Very loud vent system in the bathroom, could hear the room next door flushing the toilet, and no breakfast. The room was clean, this is a fine, cheap place to stay if you...

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Thank wagner15
Reviewed 17 December 2016 via mobile

Clean, basic and quiet room. Decent range of TV channels, nice warm shower and comfy bed. Free fax service which was useful. Lots of restaurants a short drive away so better location than I first thought.

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Thank John P
Chicago, Illinois
Reviewed 15 December 2016

for the ungodly NOISE, which did not stop until after 2:15 AM the night I stayed here. Not only people stomping up and down the sidewalks of the higher floors, and playing music better suited for a wh*re's nest/crackhouse, but drivers blasting the parking lot with ridiculously offensive and earsplitting car stereos featuring bass that shook the walls. The staff...

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1Thank jsmukg
Miami Beach, Florida
Reviewed 8 December 2016

Recently this location has been a temporary place of stay. I would have never expected such great service passing by; but I was very surprised. I'm glad I selected "THIS LOCATION". This location is a hidden treasure. The service is exceptional and Carla at the front desk provides superb service. Carla Reminds me of the customer service I receive at...

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1Thank Sheila B
Reviewed 28 November 2016 via mobile

We stayed at this hotel mid November. On our 2nd night, I awoke with bed bug bites on my arm and a bed bug on the sheets. I immediately went to the front desk. We vacated the room ASAP. There were no other signs of bugs. It took 4 days for GM to call me back. No offer of room...

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Thank Karen S
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank You for your response regarding your most recent stay. We take pride in making our customers safety and comfort our top priority. Any time a guest has an issue especially one of this nature we immediately address the concern. In this particular case, we followed are normal protocol and called a licensed professional exterminator to inspect the room in...

Mocksville, North Carolina
Reviewed 15 November 2016

I was looking for a simple 'bed to sleep in' for an early morning flight out of RDU. It's only 15 minutes from the airport. This hotel is also located very close to many restaurants. It was very clean. The room was small, but we just needed a place to sleep for 7 hours. We'll be back for our next...

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Helpful?
Thank Daviefarmfam
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Daviefarmfam, Thank you for sharing comments regarding your recent stay with us. It is always a pleasure to hear how satisfied our customers are, we look forward to seeing you on your future travels!

Reviewed 13 November 2016

When we are in chaple hill -Durham We now stay at the Redroof Inn all the time now, It's Mostly because of there front desk worker BRYANT!!. He is always friendly and respectfull to everyone that enters his path. His warm welcome personalitie Will be sure to make you feel home. The room are clean and housekeeper are friendly also....

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Helpful?
Thank Bee L
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

BEE L, Thank you for expressing how much you enjoyed your stay with us! I will make sure Bryant hears the compliment, just like all of our staff, Bryant takes pride in making sure each guest's need is taken care of. Thanks again for sharing!

Reviewed 13 October 2016

My husband and I were down in the Durham-Chapel Hill area to celebrate our anniversary and to go to the Carolina-Va Tech football game. This motel is our favorite place to stay when we are in the area. It is a clean and perfectly adequate place to stay. US 15-501 can be noisy so we try to get a room...

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Thank Sarah W
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Sara W, Glad to hear we are your favorite hotel when in the area! We are close to UNC-Chapel Hill, and are located right off of US 15-501. Sorry to hear Matthew impacted your plans, happy you still made it in for the one night, as always we look forward to seeing you the next time you're in the area.

Myrtle Beach, South Carolina
Reviewed 12 October 2016

We've stayed at the Red Roof Inn in Chapel Hill several times over the last 5 years for our annual football game nights. This year it seem the hotel has gone down more than we expected. It's always a low price and the expectation is lower but laminate floor was dirty, room reeked of cigarette smoke (even though its clearly...

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Thank KDB249
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

KDB249, Thank you for taking the time to share your experience while at our hotel. I want to apologize for the less than stellar conditions you found in your room. I will speak with the associate who was assigned your room, to make sure these conditions are not found by any other guests. The conditions you found are not typical...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chapel Hill

Address: 5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
Region: United States > North Carolina > Durham
Price Range: $68 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chapel Hill 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Chapel Hill Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You definitely do not want to stay on the first floor...”
 of 5 bubbles jsmukg, 15 Dec 2016 | Read review
“Rooms on front that face I-40 seem to be quieter than the back side”
 of 5 bubbles KDB249, 12 Oct 2016 | Read review
“2nd floor front side”
 of 5 bubbles sangeetanicholson, 15 Jul 2016 | Read review
“Check to see your room have refrigerator and microwave”
 of 5 bubbles Dorianroyal, 22 May 2016 | Read review
“Pick back side rooms away from road noise.”
 of 5 bubbles SPW777, 23 Jan 2016 | Read review
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