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Red Roof Inn Chapel Hill

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Red Roof Inn Chapel Hill
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114 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Reviewed 9 July 2016 via mobile

I would stay at the Red Roof inn in Chapel Hill again. I was happy with my room and the great service I got at the here. I had the chance to meet my housekeeper Ashley McDonald she was very pleasant and helpful too. Keep up the good work.

Review collected in partnership with Deutsche Telekom
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Helpful?
Thank Ashley M
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your story, Ashley is a great employee. Red Roof takes pride in providing quality customer service for an affordable price, I am happy Ashley represented us well.

Reviewed 24 May 2016 via mobile

This was my first time in the Chapel Hill, Durham area having to stay long term at a hotel, I was very nervous when I pulled into the parking lot but all my anxiety and nervousness was put to ease when I was gracefully greeted by the best customer service ever. Alana answered every question I had with the most...

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2Thank ShineBright84
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

ShineBright84, It is awesome to hear of the great experience you had while staying with us. Alana is one of our great front desk agents who loves to take pride in giving outstanding service to each and everyone of our guests. We look forward for your next stay with us!

Reviewed 22 May 2016

First, let me say, that the directions on your navigator might not bring you to the correct address. The staff was very helpful in re-directing me to the hotel at 1 am. The room was almost as I expected it to be - a chain motel. There is a smoke free policy, but the multiple cigarette burn marks on the...

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Thank Dorianroyal
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dorianroyal, Thank you for the comments regarding your stay with us. I want to apologize for the condition of the bed spread and the burn holes you found, we will be sure to switch that out so the next guest does not have the same experience. We pride ourselves on delivering our guests with a clean and comfortable room, so...

Harrisburg, Pennsylvania
Reviewed 17 May 2016

Room not ready at published check in time. We traveled eight hours and timed our arrival in Durham so that we could go straight to our room and rest before an evening event at Duke University. We arrived at 3:10pm and were told the room was not ready and that we would have to wait 30 minutes. The hotel lobby...

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Thank 1FairmontFan
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that you had such a poor experience while staying here during Duke's commencement ceremonies. This weekend is one of our busier weekends during the year. This is no excuse for your experience, it sounds like we dropped the ball....

Reviewed 24 April 2016

Price is most reasonable for a place to pull in and sleep. Rooms are adequate and what we expected for the price. They have an outside walkway to the room but it was well lite. Clean room, but even though it was non-smoking it smelled bad and musty as did the elevator. This is supposed to be a 100% smoke...

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Thank GaTraveler55
Reviewed 23 January 2016

Red Roof was founded on the concept of a nationwide chain of clean, simple, reasonably priced properties that travelers could count on for a decent nights stay. This property manages to make good on most of those commitments. The rooms now have several amenities such as a fridge and safe, but bring a hair dryer and shampoo. Our room had...

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Thank SPW777
Wilmington, North Carolina
Reviewed 21 December 2015

My family and I stayed at the Red Roof Inn Chapel Hill for a UNC football game.Awesome hotel, nice staff, perfect place for the price! Hotel is only a few minutes from the campus, everyone there went out of their way to be helpful! Definitely found a new hotel next time there's a game in time. Thanks Red Roof Inn!

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Thank veronica l
Buena Vista, Colorado
Reviewed 20 December 2015

I recently visited this location, having stayed there a few months before. This time I opted for the deluxe room (an inexpensive upgrade). The decor was clean and spare and the layout gave an airiness to the modest room. The water pressure in the shower was PHENOMENAL! I felt like I was being gently exfoliated and massaged at the same...

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Thank Carmencitalonia
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Carmencitalonia, Thank you for expressing your delight with our rooms while staying with us. Our location has been recently renovated, and we love for our guests to see how great a value it is to stay with us. We are always reasonably priced and take pride in offering a clean comfortable room with great customer service. Thank you again for...

Nashville, Tennessee
Reviewed 12 December 2015

My two teenage sons and I stayed at this hotel for 10 nights. Although it isn't fancy (no breakfast, small rooms, small beds, no laundry facility on site), it is very reasonably priced and clean. The staff was the best part for us. Everyone from the front desk to the housekeeping staff was very friendly and helpful.

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Thank kellyuttgrubb
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dear Kellyuttgrubb, Thank you again for sharing your most recent experience while staying with us. It is always a pleasure to see we could show how much we love to take care of our guests. All of the staff here take pride in being helpful and friendly to all who stay with us. We look forward to seeing you on...

Raleigh, North Carolina
Reviewed 30 November 2015

I recently stayed at the Redroof inn Chapel hill location. I must say that despite the reviews I read I did infact enjoy my stay. Upon check in the desk clerk Shannon was very professional, pleasant and knowledgeable of the area. I booked the superior king room with micro/fridge and I was impressed with the recent upgrades to the rooms....

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Thank Ms_Bee04
Nic M, Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you Ms._Bee04 for your comments regarding your recent stay with us. It is always a pleasure to hear our location does in deed have what most travelers are looking for, a clean and comfortable bed, affordable price, and a great location. In addition we also offer free wireless internet, free local and long distance phone calls. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chapel Hill

Address: 5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
Region: United States > North Carolina > Durham
Price Range: $64 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chapel Hill 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Chapel Hill Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Chapel Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would stay on 2nd or 3rd floor only as a personal preference”
 of 5 bubbles R282MOrm, 22 Feb 2017 | Read review
“Rooms on front that face I-40 seem to be quieter than the back side”
 of 5 bubbles KDB249, 12 Oct 2016 | Read review
“2nd floor front side”
 of 5 bubbles sangeetanicholson, 15 Jul 2016 | Read review
“Check to see your room have refrigerator and microwave”
 of 5 bubbles Dorianroyal, 22 May 2016 | Read review
“Pick back side rooms away from road noise.”
 of 5 bubbles SPW777, 23 Jan 2016 | Read review
5 of 5