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Fairfield Inn Asheville Airport

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Fairfield Inn Asheville Airport
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158 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Asheville Airport
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Showing 157: English reviews
Reviewed 30 April 2016

Hmmmm. I don't think we'll stop here again. The room was clean and usable but way over priced for it's condition. The hotel is in need of a major refresh. Location is great for travelers but that's about all I can say that is positive.

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Helpful?
1Thank Ejpurcell3
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

We pride ourselves in being part of the Marriott family, and I am sorry your experience fell short of expectations. As you mentioned, our clean rooms, convenient location, pleasant staff and great amenities, we feel we provide the value our guests are looking for. Your concerns will be shared with our leadership team as we have discussions regarding property improvements...

East TN
Reviewed 29 April 2016

The lobby area is nice and large. The staff were very friendly and helpful. My room was clean, but it definitely needs an update. The AC unit was loud and the thermostat should be in the Smithsonian it is so old. Shower drain was slow, shower had rust stains, toilet wasn't fastened to the floor very well. No safe in...

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Helpful?
1Thank B-ManSVT
ManagerX1, Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you for taking the time to let us know how much you enjoyed our hotel and staff. I apologize that the the bathroom was not up to your standards and the air conditioner was not working properly. We conduct preventative maintenance, but unfortunately we cannot anticipate every problem. Thank you for bringing this to our attention. We look forward...

Hickory, North Carolina
Reviewed 26 April 2016 via mobile

This was actually our second stay in the last two months. The hotel is clean and surprisingly quiet since it is across the street from the airport. The staff is gracious and accommodating. We will definitely stay here on our future trips to Asheville.

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Helpful?
Thank Christeen T
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Dear Christeen, We are always happy welcoming you back and I am delighted you were impressed with the quality of our service and facilities! Our goal is to make your stay comfortable and to assist you with whatever needs you may have. We appreciate your business and look forward to your next visit.  Best Regards, Justin Moody General Manager

Reviewed 25 April 2016 via mobile

Not easy to get in and out but improving. Pet friendly. Clean rooms and extra nice staff. Booked the room for relative who thoroughly enjoyed their visit. Great nightlife with great selection of drinks.

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Helpful?
Thank jgteacher
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

​I am delighted your relatives were impressed with the quality of our service and facilities. We work hard to ensure every guest have a great experience, and I am so glad you recognized our efforts. Thanks once more for highlighting some of the features of our hotel, and we look forward to the opportunity to welcome you back. Best Regards,...

Chuckey, Tennessee
Reviewed 20 April 2016

We had an overnight stay there while attending the Mother Earth News Fair at the Fairgrounds nearby. The hotel staff was friendly and the hotel was clean. Beds were very comfortable after walking all day.

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Helpful?
Thank Glenn K
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you for sharing your experience at the Fairfield Inn Asheville Airport. We are so delighted our location matched your needs perfectly and that you were impressed with our well-kept property. It is also great to read you loved our friendly associates and that we were able to provide you with a comfortable stay. It was great to have you...

Gurnee, Illinois
Reviewed 9 April 2016

This is not a fancy hotel, but is serves its purpose well: .8 mile from the rental car parking lot at the Asheville Air, with I-26 on the other side of it, this place is quiet where one can get a good night's sleep. It has what I would call an excellent fitness center with Life Fitness equipment, and also...

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Helpful?
Thank William W
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Dear William, Thank you for taking the time to share your experience at Fairfield Inn Asheville Airport. I am delighted to read how much you enjoyed all aspects of our hotel, and especially your clean and comfortable room and our well-equipped fitness center. I am glad our proximity to the airport and Asheville Downtown made your travel more convenient. Thanks again...

Asheville, North Carolina, United States
Reviewed 17 February 2016

The room was clean and the bed comfy there were just a few small details missing like no TV guide, no knives or forks, no body lotion and the fridge motor was loud.however the weather and cancelled flights probably made me grouchy. The front desk staff were very helpful and I was grateful that they found a room for me....

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Helpful?
Thank Kenneth M
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Dear Kenneth, Thank you for sharing your experience at Fairfield Inn Asheville Airport. I am delighted to read how much you enjoyed your stay, especially the room, bed and location. We appreciate your feedback and I have shared your comments with my team to improve on our amenities and facilities. Thank you for staying with us and we look forward...

Reviewed 16 February 2016 via mobile

Hotel is located conveniently near Asheville and major highway I-26. Rooms are clean but some things just need to be replaced such as the bed skirt and towels, they had obvious stains and towels smelled funky even though they had been washed. Our overall experience was okay up until check-out. As we approached the counter to check-out, the lady behind...

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Helpful?
Thank natmlima
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you for your recent stay. I am so sorry for the lack of attention you received from our front desk associate during check-out. Please rest assured this will be discussed with the associate so this does happen in the future. I appreciate you letting us know. I'm glad to see that, besides this incident, you had an overall good...

Clayton, North Carolina
Reviewed 15 February 2016

The hotel is an older property and hence noise from outside can be a problem since it is close to the interstate. The property was clean and comfortable and the breakfast was good. My main problem was the water not being hot enough in the evening when I took a shower.

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Helpful?
Thank SoilDoctor
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

First I want to tell you how much we appreciate you being our guest and taking the time to post a review. It is a pleasure to hear that you felt our hotel was clean and comfortable as we do pride ourselves in our housekeeping staff. In addition, I was happy to hear that you enjoyed our complimentary breakfast, and...

Reviewed 14 February 2016 via mobile

For the price, our expectations were not met. No hot water, mold on bathroom wall and rust streaks running down bathtub wall. When informed staff, they thanked us for alerting them to the issues but held firm on room price. I guess it costs extra for hot water and no mold or rust.

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Helpful?
Thank Ted G
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Please accept my sincere apology for the issues you had with your room. The problems that you describe are unacceptable and will definitely be discussed with both Housekeeping and Maintenance. I am grateful that you shared your feedback with me so they can be addressed. We do hope you will consider staying with us again as we truly appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn Asheville Airport

Address: 31 Airport Park Rd, Fletcher, NC 28732-8623
Region: United States > North Carolina > North Carolina Mountains > Fletcher
Price Range: $124 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Asheville Airport 2.5*
Number of rooms: 107
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Also Known As:
Fairfield Inn Asheville Hotel Fletcher
Fairfield Inn Fletcher
Fairfield Fletcher
Fletcher Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Asheville Airport staff and other travellers.
2 questions
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Montreat, North Carolina
Montreat, North Carolina
8 months ago

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Questions? Get answers from Fairfield Inn Asheville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've. stayed on street floor other floors. No issues.”
 of 5 bubbles vjoeu, 17 Jan 2017 | Read review
“Stay at mountain suites”
 of 5 bubbles 806edc, 4 Nov 2016 | Read review
“Stay away from first floor rooms unless you want your entire room to smell like sausage every morning.”
  • Rusted shower fixture
  • Cracked ceiling & wallpaper splitting
  • Disgusting shower curtain stain
  • Unsightly stains on bathroom walls and mold in the right corner
  • Mold - this is just unacceptable
  • Green patina stain from humidity in bathroom
  • Unsightly stains on bathroom walls
 of 5 bubbles jbliv, 6 Oct 2016 | Read review
“I prefer top floor”
 of 5 bubbles onemichael, 29 Aug 2016 | Read review
“Ask not to be near elevator”
 of 5 bubbles ladyjadegd, 27 Jun 2016 | Read review
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