Hampton Inn Franklin
244 Cunningham Road, Franklin, NC 28734
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C$160
Breakfast included
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C$160
About
4.5
#1 of 10 hotels in FranklinLocation
Cleanliness
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The Hampton Inn Franklin hotel in North Carolina is located east of downtown, adjacent to Holly Springs Shopping Center. The hotel is situated atop a mountain and offers a panoramic view of the Smoky Mountains from many of our rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Hiking
Kids stay free
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Horseback riding
Canoeing offsite
Highchairs available
Taxi service
Business Centre with Internet Access
Meeting rooms
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Iron
Microwave
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
244 Cunningham Road, Franklin, NC 28734
Getting there
Asheville Regional Airport
78.9 km•
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Rental Cars
84 Restaurants
within 10 kilometers
878Reviews6Q+A82Room tips
Reviews
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Detailed Reviews
The website did not have the hotel phone number but instead had a booking agency phone number. I wanted to speak directly to the hotel, but I couldn’t. We were told we would have adjoining rooms, but when we arrived we didn’t have adjoining rooms. The hotel itself was nice and the staff was friendly. The booking agency overcharged us and misled us.
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Review collected in partnership with Hampton
Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Richards, General Manager at Hampton Inn Franklin
Responded Jun 29, 2021
Please accept our sincerest apologies for any aggravation or inconvenience experienced during your visit. The reservation was booked via a third party site and they did not alert us to any special needs. We did place you side by side. We are constantly monitoring the performance of all the hotels in the Hilton Portfolio of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not easy to find. Missing signage. Really smelly room (315). Management offered Lysol Spray. Would have preferred another room...Candle and tropical spray did not alleviate the problem. Nice service and good food at the breakfast bar.
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Review collected in partnership with Hampton
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Richards, General Manager at Hampton Inn Franklin
Responded Jun 4, 2021
Please accept our sincerest apologies for any aggravation or inconvenience experienced during your visit. We are constantly monitoring the performance of all the hotels in the Hilton Portfolio of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is conveniently located. Quiet. Clean and what you expect from a Hampton Inn. Please be careful when using the tub, they are slippery. I am not sure about all rooms but the room I was in was slippery and thank God for the handrails. No I am not handicapped.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Richards, General Manager at Hampton Inn Franklin
Responded Jun 4, 2021
THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your friend in the Mountains
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a trip to visit my daughter at WCU. It was a quick trip but as always the Hampton in was clean and comfortable. Very friendly staff and accommodating. The breakfast wasn’t quite the normal Hampton Inn as most was single serve instant or microwave options, however during this COVID mess, it was very understandable.
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Review collected in partnership with Hampton
Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Richards, General Manager at Hampton Inn Franklin
Responded Oct 25, 2021
I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your friend in the Mountains
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel staff were very friendly and accommodating. The room was clean and exactly as the internet indicated while booking my stay. I have visited the Franklin area many times over the last 20 years and always stay here while in town. I will be back later this year.
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Review collected in partnership with Hampton
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Richards, General Manager at Hampton Inn Franklin
Responded May 6, 2021
THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your friend in the Mountains
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The whole hotel needs to be refurbished. The carpet was so dirty that I didn’t want to take my shoes off. The lady at the front desk clearly didn’t know her job as she was having problems with the ladies in front of us that were checking out. She either needed training or she needed help and that was nowhere to be seen. We have stayed in this hotel for years but will look for an alternative the next time we are headed that way.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great Stay, my room was very clean, was taken care of daily. Great Staff . Breakfast room was clean well kept. Good Selection of food to select from. Hotel location was safe close to local restaurants
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Review collected in partnership with Hampton
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hamptonhome, General Manager at Hampton Inn Franklin
Responded Feb 22, 2020
AW, SHUCKS. WE LIKE YOU TOO! THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your friend in the Mountains
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful and very clean hotel, in a safe area. There was a coffee bar available when we entered the well kept, modern lobby area. Staff were extremely friendly and helpful. Breakfast exceeded my expectations. Bed was just ok, but I slept like a log, so no complaints.
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Review collected in partnership with Hampton
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Carlisle, General Manager at Hampton Inn Franklin
Responded Sep 27, 2022
THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your friend in the Mountains
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were on a family road trip and needed a place for overnight hotel stay and so glad we chose Hampton Inn Franklin!
We had no concerns and were impressed with the cleaning protocols. The hotel staff were also so welcoming and friendly.
Also, such a beautiful area and Willy’s BBQ is so convenient with a short walk down the driveway.
If ever in the area again we would not hesitate to return.
We had no concerns and were impressed with the cleaning protocols. The hotel staff were also so welcoming and friendly.
Also, such a beautiful area and Willy’s BBQ is so convenient with a short walk down the driveway.
If ever in the area again we would not hesitate to return.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Richards, General Manager at Hampton Inn Franklin
Responded Jan 8, 2021
THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your friend in the Mountains
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff is very friendly. Cozy, beautiful entrance with a welcoming atmosphere. Room was clean. Not much of view from room to see the leaves changing. Easy access to main road to venture around Franklin and surrounding areas.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laurie Richards, General Manager at Hampton Inn Franklin
Responded Jan 8, 2021
THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your friend in the Mountains
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes they all have refridge and mircowaves. Thank you
Hello!
We are in the final stages of renovations. All our rooms are newly renovated. We are currently working on the outside landscaping and parking lot area so there is still some construction noise. All our services are available except for our outdoor pool.
Love to have you stay with us!
Take Care,
Laurie
Friend in the Mountains
We are planning to have renovations completed by July. Please come and stay with us as we will be like a bright shiny new penny!
Take Care,
Laurie Carlisle
general manager
Hello!
Unfortunately we do not pet friendly rooms. The Comfort Inn and/or Micro-Tel in Franklin will be to help you with a room.
Thank you and please think of us on your next trip
laurie
gm
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PRICE RANGE
C$168 - C$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton hotel franklin, hampton inn franklin, franklin hampton inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFranklin
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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