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Comfort Inn

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Traveller (16)
Room & Suite (16)
Dining (5)
Ratings and reviews
  • Excellent54%
  • Very good22%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
“indoor pool”(22 reviews)
“front desk”(39 reviews)
“room was clean”(13 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
Laundry Service
Housekeeping
Self-Serve Laundry
Air Conditioning
2 Star Hotel
Our hotel is the newest hotel in Franklin NC, all our rooms are equipped with microwaves and mini fridges, we also feature an Indoor Pool and Fitness Room, for breakfast we have many items to choose from as we feature a Full Hot Breakfast. We are located near the Appalachian Trail...
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Location and contact
313 Cunningham Rd, Franklin, NC 28734-1445
79.2 km to Asheville Regional Airport
38 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Aug. 1Aug. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)
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243 results
Traveller rating
126
54
28
17
18
Traveller type
Time of year
LanguageEnglish
126
54
28
17
18
Show reviews that mention
All reviewsindoor poolfront deskroom was cleanwould stay here againthree nightsshort driveking bedstaff was very friendly and helpfulcontinental breakfastappalachian trailgreat place to staynice stayncmountainscereallaurarates
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1 - 5 of 243 reviews
Reviewed yesterday

very quiet and clean facility. great bed with numerous pillows. friendly staff. great location. i slept better than most hotels. highly recommend. nothing negative. very fair price. left before breakfast so can not comment. enjoy!!

Thank kenfour
Response from GMNC373, General Manager at Comfort InnResponded today

Thank you for your nice review on our hotel, we are excited you picked our hotel when you came to Franklin, we hope to see you again soon Thanks Manangement

Reviewed 1 week ago

We love staying here and have done so on many trips. The staff is wonderful and the rooms are well kept! We will be back! The views of the mountains are beautiful. They have a great heated pool that is indoors and well maintained. They...More

Review collected in partnership with this hotel
Thank jeffreysD4367TT
Response from GMNC373, Front Office Manager at Comfort InnResponded 1 week ago

Thank you for saying such great words about our hotel, we appreciate the business and hope to see you soon!!

Reviewed 2 weeks ago

Very nice Staff; particularly Alice who was running the breakfast service. She worked hard, smart, and with a great attitude and smile. Desk made a great recommendation of Willy's Barbeque at the top of the hill. This is a smoke-free hotel but room smelled some...More

Thank Rcr102
Response from GMNC373, Front Office Manager at Comfort InnResponded 2 weeks ago

Thank you for taking the time to come to TA and give us a good review, Yes our staff and April are doing an awesome job We hope to see you in Franklin again soon!!!!

Reviewed 3 weeks ago

This hotel exceeded our expectations. It was very clean and the bed was very comfortable. The minute we walked in the door we were welcomed by Autumn who was very helpful. The breakfast of mini omelettes was delicious and April, the attendant, was a real...More

Thank Paula G
Response from GMNC373, Front Office Manager at Comfort InnResponded 2 weeks ago

Paula We are so Happy to hear about your comments, We all work hard at the hotel to ensure the most guest satisfaction within our control We hope to see you again soon !!!!!

Reviewed 3 weeks ago via mobile

We stayed here when visiting the Smokies. April at front desk was super friendly and helpful, as was the rest of the staff. The staff even dried our clothes when the dryer didn't work. Much appreciated!We'll be back!!

Thank John L
Response from GMNC373, General Manager at Comfort InnResponded 3 weeks ago

Thank you John for your review on our hotel, We appreciate your business and hope to see you soon again!!! GM

View more reviews
About
Description
Our hotel is the newest hotel in Franklin NC, all our rooms are equipped with microwaves and mini fridges, we also feature an Indoor Pool and Fitness Room, for breakfast we have many items to choose from as we ...More feature a Full Hot Breakfast. We are located near the Appalachian Trail, Harrahs Cherokee Casino, Local Gem Mines, Blue Ridge Parkway, Highlands NC, White Water Rafting, Smokey Mountain Railroad, Biltmore Estate, Dillard House. Less
Hotel class
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Spa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (16)
Room & Suite (16)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Sandra S
March 27, 2017|
Answer
Response from Loopylue | Reviewed this property |
Not sure but I think some do and some don't. I saw signs saying no dogs and I remember one saying small dogs allowed with separate deposit. Best to call each location I heard dogs at two locations.
0
Votes
Sandra S
March 27, 2017|
Answer
Response from Sandra S |
do you allow dogs?
0
Votes
LESLIE O
March 21, 2016|
Answer
Response from GMNC373 | Property representative |
we have 4 dog friendly rooms which must be booked with hotel directly these are 4 dedicated rooms, we are proud to say that are 4 pet rooms are equal to all other rooms. all of our rooms are brand new, as well as our 4 dog... More
0
Votes
Room Tips
"all hallways were quiet"
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"Our room was 315, facing parking lot but quiet. But whole floor smelled a little like cigarettes."
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"All rooms are good. Quieter rooms are away from elevator"
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"Our rooms were on the 3rd floor and were excellent."
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