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Comfort Inn

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Traveller (16)
Room & Suite (7)
Pool & Beach (3)
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Overview
  • Excellent54%
  • Very good21%
  • Average11%
  • Poor7%
  • Terrible7%
Travellers talk about
“indoor pool”(22 reviews)
“front desk”(38 reviews)
“room was clean”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)
There are newer reviews for Comfort Inn
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237 results
Traveller rating
122
52
28
17
18
Traveller type
Time of year
LanguageEnglish
122
52
28
17
18
Show reviews that mention
All reviewsindoor poolfront deskroom was cleanthree nightswould stay here againshort driveking bedstaff was very friendly and helpfulup to datecontinental breakfastappalachian trailnice staydebbienccerealratesmotel
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11 - 15 of 237 reviews
Reviewed July 12, 2017

Between the day time and night time staff everyone was so kind and helpful. My husband arrived at the hotel earlier than I did and they allowed him a really early check in, so he didn't have to wait around. Also, I am having a...More

Thank jfisher5241
Reviewed July 3, 2017 via mobile

DO NOT STAY HERE!!! RIP OFF!!! The front desk quoted me $136 for one night and when I checked out the next day I was charged $275 for two nights. They refuse to show me the receipt I signed quoting the price of $136 because...More

1  Thank julia s
Response from GMNC373, Owner at Comfort InnResponded July 10, 2017

Dear Trip Advisor readers, We appreciate all comments and review each one. This guest checked into hotel around 4 am, when checking into our hotel at 4am, you are still due to check out of our hotel at noon that same day, guest can call...More

Reviewed June 28, 2017

Room was clean, spacious and the carpet felt very clean (the carpet is a very big thing with me). Was not real impressed with the pool area. An indoor pool but the windows were all open and had no screens had several large flying visitors...More

Thank Deborah G
Response from GMNC373, Owner at Comfort InnResponded July 10, 2017

Deborah G. We thank you for taking the time to come to TA and leaving us a review. We had a problem with our indoor pool dehumidifier, that is the reason why the windows were open in the pool area, we have now replaced a...More

Reviewed June 22, 2017

Went to Franklin NC to see the Beach Boys with a group of people, and stayed at the Comfort Inn. The check-in was fast and easy. The staff were very friendly,and helpful.The lobby, rooms and out side looked clean and well cared for. The beds...More

Thank RD W
Response from GMNC373, Owner at Comfort InnResponded July 10, 2017

RD, Thanks for staying with us in Franklin, we are delighted you enjoyed the Beach Boys concert in our small mountain town. We are so fortunate to have such a nice Performing Arts Center here in Franklin, we hope to see you again in the...More

Reviewed June 7, 2017

We were pleased with all aspects of our stay here, from the pleasant staff to comfortable beds and good shower and towels and cleanliness.Good location just off highway but quiet. Great ribs restaurant, Willy's, very close.

1  Thank Joan O
Response from GMNC373, Manager at Comfort InnResponded July 10, 2017

Ms Joan, We appreciate your business, and choosing us as your home while in Franklin, I will mention to the staff your praise you have given us. Until next time have a good day!!!!

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Breakfast included
Self-Serve Laundry
Breakfast Available
Laundry Service
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$95 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$95 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (16)
Room & Suite (7)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Sandra S
March 27, 2017|
Answer
Response from Loopylue | Reviewed this property |
Not sure but I think some do and some don't. I saw signs saying no dogs and I remember one saying small dogs allowed with separate deposit. Best to call each location I heard dogs at two locations.
0
Votes
Sandra S
March 27, 2017|
Answer
Response from Sandra S |
do you allow dogs?
0
Votes
LESLIE O
March 21, 2016|
Answer
Response from GMNC373 | Property representative |
we have 4 dog friendly rooms which must be booked with hotel directly these are 4 dedicated rooms, we are proud to say that are 4 pet rooms are equal to all other rooms. all of our rooms are brand new, as well as our 4 dog... More
0
Votes
Room Tips
"Our rooms were on the 3rd floor and were excellent."
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"Higher floors may have better views, as we stayed on the second floor and had a clear view of the parking lot."
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"We were there due to a hospital procedure it is very close to the hospital."
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"Hotel away from highway, no noise."
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