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BEST WESTERN Plus Edison Inn

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#4 of 10 Hotels in Garner
Certificate of Excellence
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201 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Kennesaw, Georgia
Reviewed 24 November 2015

Everything at BW Edison Inn is clean, shiny, new, and fresh. The staff was helpful and friendly. Our room was spotless, and the bed comfortable, the bathoom very nice, linens clean and neat. We left too early to enjoy and evaluate the breakfast. I will have to deduct a star for the lack of an elevator, (which the staff member...

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Helpful?
Thank wgwilder
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for letting us know about your experience with Best Western Plus Edison Inn. The staff work very hard to provide a friendly and clean environment. As staff stated, the elevator is under construction now. We are so excited about this addition to the hotel. I am glad you enjoyed your stay.

Indian Trail, North Carolina, USA
Reviewed 11 November 2015

Nice place, good rate and location. Grounds look good, Friendly personality at the front desk> Breakfast was good. Room service left previous guests dirty wash cloth on the shower curtain rod - GROSS - need training and supervision -no shampoo in room either

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Helpful?
Thank MICHAEL C
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your review. We are so glad that you enjoyed your stay and our location was convenient for you . Please accept our apology for the service you received. Our goal is to provide a memorable, comfortable and clean stay. We look forward to seeing you back again. Kind regards, Latoya M

asheville, United States
Reviewed 6 November 2015

nothing but good to say about this hotel, staff, and breakfast items. was in town for a business trip, the traffic was really bad, however the hotel is close to all things you would need. the only item I would bring is a pillow, the pillows provided were just not that great, too small in size.

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Helpful?
Thank Bob H
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for taking the time to share your feedback with us. I was pleased to read that you enjoyed your stay. Our team work very hard to provide superior customer service. I hope we get to see you in the near future.

douglasville, United States
Reviewed 6 November 2015

I always stay at this hotel when visiting my daughter at Duke University because the service and quality of the hotel are worth the 25 minute drive to the campus. We love the friendly staff, that always seems to remember us when we check in, and the quality of the rooms.

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Helpful?
Thank Shawna-Joy G
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for the kind words and compliments to our Best Western Plus staff. We are glad that you enjoy your stay each time. The staff strive to make every guest a priority. We look forward to seeing you back again. I will be sure to share your comments with the entire team. Thank you, Latoya M

The Villages, United States
Reviewed 26 October 2015

My granddaughters wedding. Hotel staff great. Room great. Breakfast could have had a little more variety but overall food was excellent. Hotel is clean and staff very helpful. Recommend this hotel highly.

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Helpful?
Thank Thomas H
Dilip P, Front Office Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for choosing to say at our location. We are glad you had a good experience and enjoyed your stay. We appreciate your comments and compliments about our team. When in the area, please come back and visit. Thank you, Latoya M

Arroyo Grande, CA, United States
Reviewed 26 October 2015

While the staff was helpful and friendly, and the room was clean, the overall product is well below par for the price and brand. A rather old room, across from several noisy vending and ice machines. Old style bed, small pillows and folded-in blanket rather than covered duvet. Old bathroom with a noisy fan switched on together with the cold...

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Helpful?
Thank B. S
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your review. I apologize that you weren't happy with your room during your stay. We strive to accommodate every guest. I apologize for the noise issue you encountered during your stay. Our guests' comfort is a priority and concern. Your review will assist in correcting our products. Kind regards, Latoya M

Mountain City, Tennessee
Reviewed 17 October 2015 via mobile

Just checked in for a two night stay. Immediately discovered AC didn't function, mentioned to the front desk. Gal at desk said no worries, just takes a couple of minutes, I can fix it for you if it's not working when you get back. Just got back, it's not working, she's gone, and the front desk says there's nothing they...

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Helpful?
Thank scmeade
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for letting us know about your recent experience with us. We apologize that our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide superior customer service and based on the situation describe, we did not meet this goal. Your comments will be used as a training tool...

Manassas Park, VA, United States
Reviewed 15 October 2015

If you're planning to visit Raleigh and the surrounding areas, this hotel is a perfect place to stay. It's about 15 minutes from everything. The rooms are adequate, the beds aren't the best and they have square pillows(WHY!?) but if you only plan to sleep here, it's more than enough. The free breakfast was a nice touch, the internet worked...

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Helpful?
Thank Cord C
Mint Hill, North Carolina
Reviewed 2 October 2015

Any lobby that has a take-one / leave-one library is my kind of lobby. Which was fortunate, because when I arrived after a long, rainy drive it was 25 minutes before I could be checked in. I was grateful for that little library. The late check-in was through no fault of Lauren, the young woman behind the counter. This poor...

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Helpful?
Thank John M
Glen Ellyn, United States
Reviewed 1 October 2015

Courteous, smart and dedicated staff. Helped with taxi services to conference in Raleigh, NC. Excellent breakfast, fast internet, quiet, clean, with many room amenities all in working order. Near hourly bus route in the morning and close to WalMart. 10 minutes to the central business district of Raleigh by car.

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Helpful?
Thank Mary K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Edison Inn

Address: 1595 Mechanical Blvd, Garner, NC 27529-2536
Region: United States > North Carolina > Garner
Price Range: $109 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Edison Inn 2.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Garner
Best Western Garner
Hotel Style:
#2 Business Hotel in Garner
#2 Family Hotel in Garner
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Edison Inn staff and other travellers.
3 questions
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Winnetka, California, United States
Glen Burnie
over a year ago
Garner, North Carolina
over a year ago

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Questions? Get answers from BEST WESTERN Plus Edison Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer to the elevator are more convenient if you carry a lot of luggage ;)”
 of 5 bubbles gabrielah405, 28 Nov 2016 | Read review
“don't think it matters. the hotel is far enough from any road.”
  • closet as an afterthought. Just cheap looking.
 of 5 bubbles 256Jeff2020, 8 Aug 2016 | Read review
“Upper floor is much quieter!”
 of 5 bubbles bw13802, 24 May 2016 | Read review
“125 is too small a room for having 2 queens”
 of 5 bubbles Czestnut, 29 Dec 2015 | Read review
“no elevator, so if you have mobility issues, ask for the first floor.”
 of 5 bubbles ColleenT373, 27 Sep 2015 | Read review
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