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My daughter and I stayed at this location while in town. The hotel was clean and in a good location. My main complaint is the room we stayed in. We were in room 232. We checked in late after a day at a dance competition....More
1 Thank Suzanne K
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hickory - Hickory MartResponded 20 May 2017
Hi Suzanne K,
Your business is much appreciated and thank you for leaving feedback. We are happy to know that you find our property clean and in a good location. We apologize though that the sound proofing of the room allocated to your and service...More
I hate to write a poor review, but felt I needed to so that other potential guests could be aware of this issue.
Our room as well as a friend's room down the hall, were very damp. The moisture in the air was so bad...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hickory - Hickory MartResponded 16 May 2017
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the level of service rendered by our hotel staff members, It is regrettable to learn that you may have not fully...More
Rooms come with mini-fridge and television. Wifi is adequate for streaming video. Beds were comfortable and pillows were fresh. Shower and sink were reasonably clean and fully functional. Plenty of towels, soaps, etc.
Two double beds. The hotels offers free hot cookie at check-in. The front desk clerk was amazing. He explained all amenities and the surround restaurants. The coffee is available all the time and there are television in all eating area. The breakfast was wonderful.The only...More
We had to wait for someone to come check us in, even though we arrived around 8 pm. Room was clean, but nothing exceptional. Bed was too firm for our liking. Breakfast was just average for a hotel. Make sure you check the schedule of...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hickory - Hickory MartResponded 15 May 2017
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. It is nice to know that the cleanliness of the room is at par. However, we sincerely...More
Response from HixHickory | Property representative |
If you go to the ihgrewards website you can look up to see how many points it is per night and book there as well. It is normally 15,000 IHG rewards points per night to stay at our hotel. Our hotel does not have a pool but... More
If you go to the ihgrewards website you can look up to see how many points it is per night and book there as well. It is normally 15,000 IHG rewards points per night to stay at our hotel. Our hotel does not have a pool but we do own 6 other hotels in town with in a half a mile that you can drive to and use their pool free of charge if you stay with us.
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"Noise on the bottom floor was normal but quieter than a lot of hotels i've stayed at. I was near the..."