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Biltmore Suites Hotel

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Traveller (56)
Room & Suite (34)
Dining (1)
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Overview
  • Excellent33%
  • Very good22%
  • Average16%
  • Poor13%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (215)
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36
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LanguageEnglish
67
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35
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All reviewsjacuzzi suiteroom was cleanstay at this hotel againfront desk staffhigh point ncryanpetskandigreensboroproteingmaccommodationsmicrowaveheadsfireplace
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41 - 45 of 215 reviews
Reviewed March 29, 2017

I stayed in room 321 it was nasty and horrible nothing worked the toilet seat was loose the next morning the toilet seat broke off while he was sitting on it I have videos and pictures on my phone but im on a computer writing...More

2  Thank nicolescism40
Response from Kandi H, General Manager at Biltmore Suites HotelResponded April 5, 2017

Dear Valued Guest, Thank you for your feedback. We use all feedback as a learning tool. Warm regards, Kandi Hurley General Manager Biltmore Suites Hotel 4400 Regency Drive High Point, NC 27265 336-812-8188

Reviewed March 23, 2017

Loved the experience and will be back..clean friendly knowledgeable staff..it's location is a plus..and coupons at front desk for great restaurants within walking distance..very safe and I would recommend this property to all.

Review collected in partnership with this hotel
Thank 321hollyj
Response from Kandi H, General Manager at Biltmore Suites HotelResponded March 24, 2017

Thank you for you kind review. We look forward to your return visit.

Reviewed March 22, 2017

I'd personally expect a little more for $100 a night. Breakfast was waffles that you have to make yourself. Bathroom wasn't necessarily clean. The jacuzzi tub in the bathroom needs to be updated. I don't know that I'd stay here again.

Review collected in partnership with this hotel
Thank Heather B
Response from Kandi H, General Manager at Biltmore Suites HotelResponded March 23, 2017

Thanks for taking the time to give us your feedback. We are refinishing tubs. We appreciate your business.

Reviewed March 22, 2017

The water pressure sucked and took forever to get hot tub filled because of it... I mean... For- evvv-er and there wasn't enough pillows.... Pillows are way too small fiance needs at least 3 leaves me with one and they tiny

Review collected in partnership with this hotel
Thank victoriabL844CO
Response from Kandi H, General Manager at Biltmore Suites HotelResponded March 23, 2017

Thanks for your feedback. We are checking water pressure. And more pillows are are available at the request of the guest. We appreciate your business.

Reviewed February 21, 2017

Room was disgusting. Stains all over couch. Stains on the ceiling. Jacuzzi was dirty and caulking was cracked and terrible looking all over. Mattress seemed that it needed to be replaced years ago. There were only 2 tiny pillows for the king sized bed.

Review collected in partnership with this hotel
Thank 943brittneyp
Response from Kandi H, General Manager at Biltmore Suites HotelResponded March 23, 2017

Thanks for taking the time to review us. We are in the process of updating rooms.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$72 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$72 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (56)
Room & Suite (34)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Beth N
August 21, 2016|
AnswerShow all 3 answers
Response from Kandi H | Property representative |
yes 10 pet fee per dog per night
0
Votes
Tony E
February 11, 2015|
Answer
Response from Kandi H | Property representative |
No only one room is a fireplace suite. To check availability for the fireplace suite please call the hotel. We look forward to hearing from you. Kandi
1
Vote
Room Tips
"I like first floor rooms"
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"Get as far away from the street as possible. Noisy all through the night"
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"Pick another hotel"
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"Rooms away from road front of building on south side is quieter."
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