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All reviewsstayed herefront deskmall across the streetspent one nightnice hotelvisiting friendsice machinerooms are spaciousdefinitely stay here againgreat place to staycheck in was a breezefree coffeenight's restnight stayhotel is locatedthis past weekendmyrtle beach
We are platinum Marriott/Ritz Carlton members and was stunned to stay in a hotel that doesn't even offer coffee in the morning. The manager was standing up front when I asked "why"..even low end properties offer coffee. He stated the "Brand" did away with free...More
I stayed at the property two different weeks on a work trip. Typical courtyard setup but what was different was the service. Jassiem, the night audit and front desk worker helped with adjusting my reservation in week 1 and went above and beyond in week...More
Real clean place literally sitting in a mall parking lot. Rooms are clean and staff really tries hard, they literally go out of their way to help. But this is an average hotel standing out because it is new and clean in a place lacking...More
Courtyards do a good job - predictable and comfortable. This one was no exception. Nice staff and comfortable room. Breakfast good downstairs in the morning. Nice people serving the food and good coffee for purchase - very important. I was there to attend a meeting...More
Response from Ken L, General Manager at Courtyard High PointResponded 18 August 2017
Dear Good Place,
We appreciate your positive comments and rest assured that our staff will hear them as well.
It is so critical to our success that we receive the Guest comments both positive and negative by which we will continue to improve and exceed...More
The room seemed clean enough. I wasn't a fan of the bed but that is personal preference. There was a strong smell of some kind of airisol in the room. The main reason I just gave a 3 is there was dust on the wall...More
Response from Ken L, General Manager at Courtyard High PointResponded 3 August 2017
Just okay is not our standard for service or product and we do appreciate your feedback on the issues stated.
We will always seek to improve by continued training and inspecting what the guests expect....we do apologize and want you to know that...More