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Courtyard High Point

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Courtyard High Point
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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Louisville, Kentucky
Reviewed 9 January 2015

Stayed here for the first time for an overnight business trip. Staff were very friendly and accommodated me for an early check-in, which I appreciated. Room was generally fine. Comfortable and well situated as is typical with Courtyard. Floor was the only part of the room that disappointed me - it was quite visibly stained with a bright teal color...

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Helpful?
Thank efm16
CY_MGR, Manager at Courtyard High Point, responded to this review

Thank you for reviewing our hotel and for the improvement opportunities you gave us. We are always looking for ways to better our service. We sincerely appreciate your feedback and are looking forward welcoming you back!

Exton, Pennsylvania
Reviewed 9 December 2014

Stayed her for two nights while visiting High Point University. What we loved: Convenience, friendly, comfortable and clean! Plus serving Starbucks didn't hurt! Not so much: sheets! really poor quality.

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1Thank Dana L
NancyAuman, Manager at Courtyard High Point, responded to this review

Dana L, Thank you for staying with us! I will share your encouraging words with our team as well as your suggestion for improvement. We are looking forward welcomeing you back soon.

Scott Depot, West Virginia
Reviewed 22 November 2014

We stayed here for one night on our way thru the area. The lobby was updated and nice. Check in was quick and efficient. The room was a good size and clean. However, the outlets attached to the bed side lights were not usable, any type of charger with any little amount of weight to it falls right out. Other...

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Helpful?
Thank sc_knight
NancyAuman, Manager at Courtyard High Point, responded to this review

Thank you for staying with us! I will share your kind words with our team for a job well done. And, of course, pass on your suggestion for improvement to our Marriott International team. We hope to welcome you back soon!

GA,
Reviewed 12 November 2014

Hotel is fairly good, New lobby and rooms. Reception was good and quick. They have the option of online checking. Did not try it but am going to the next time I am at a Marriott. As for the hotel room was clean but something in the room had me itchy all the time I was in the room. Could...

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Thank paragkarania
CY_MGR, Manager at Courtyard High Point, responded to this review

Dear paragkarania, Thank you for staying with us and sharing with us your experience. We have shared your feedback with our Housekeeping manager so we can work on improving our service and be able to provide you with an even better experience on your next stay. Thank you again and we hope to welcome you back soon!

Wilmington, North Carolina
Reviewed 5 November 2014

I had a very late arrival to this property (traveling with my young son). We called ahead and the front desk was ready for us and made checking in very easy. The hotel was clean as was the room. The TV needs a guide (hotel paperwork refers me to the cable guide available, but to me is just a way...

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1Thank Tom M
CY_MGR, Manager at Courtyard High Point, responded to this review

Dear Mr. Tom M, Thank you for taking the time to share your experience. I can certainly understand the urgency of the situation and I am truly sorry for the frustration you experienced looking for your child's favorite channel as well as our shortcoming to provide you a pleasant and relaxing experience at our pool and hot tub. We have...

Reviewed 16 October 2014 via mobile

This is a newer Courtyard in style. It is well kept and clean. The location is a bit odd as you look out at a nearly deserted mall. It is however convenient to restaurants and High Point University. The staff was pleasant and breakfast reasonably priced.

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Thank webbervee
North Carolina
Reviewed 11 October 2014

The hotel is a typical Courtyard, that is fairly convenient to Greensboro and High Point. There are hotels closer to the Greensboro airport, though. The rooms are clean and nice. The wi-fi worked well and was fast. The lobby area was nice. I skipped eating at the Bistro in the hotel and instead chose the Chili's that was very close....

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Thank pt78
NancyAuman, General Manager at Courtyard High Point, responded to this review

Thank you for choosing our Hotel and for the great feedback you gave! We strive to not only meet, but exceed our guest's expectations and we will continue to strive to do this. Thank you again for staying with us!

Newcastle upon Tyne
Reviewed 19 September 2014

Stayed in a suite for 4 nights, which was huge and very modern. The room and hotel were clean and the staff were friendly and helpful. The bistro area is not open all day which can catch you out if you are checking in outside of these hours, which we did. The only minus point on the hotel itself was...

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1Thank Bowserman
Santa Rosa Beach, Florida
Reviewed 2 September 2014

My wife and I went to our niece’s wedding at High Point University and stayed at the High Point Marriott. It’s located only a couple blocks from the University within walking distance of shopping and restaurants. The hotel and staff were exceptional. We were warmly greeted by the staff the first time we walked in the door, and that continued...

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2Thank Larry T
Reviewed 31 August 2014

2nd stay. As great this time as the last. In town for the Coltrane Jazzfest. Very nice hotel at a reasonable price. Lobby and room nicely appointed with up to date furniture and very clean. Staff neatly dressed, even the maintenance and housekeeping staff. Staff very friendly and accommodating.

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Thank Gregga62

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard High Point

Address: 1000 Mall Loop Rd, High Point, NC 27262-7656
Region: United States > North Carolina > High Point
Price Range: $197 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard High Point 3*
Number of rooms: 107
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Also Known As:
Courtyard By Marriott High Point Hotel High Point
High Point Courtyard
High Point Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard High Point staff and other travellers.
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2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was told to contact the hotel directly for discounts such as AAA or military”
 of 5 bubbles 7dayrealtor, 11 Dec 2016 | Read review
“A little difficult to find. Bear with your directions or GPS, it's worth it. Very comfortable. Super management!”
 of 5 bubbles letsgo452, 1 Nov 2016 | Read review
“Stay away from Radisson, Downtown Main St, High Point..disgusting!!!!”
 of 5 bubbles 768keyw, 3 Aug 2016 | Read review
“Ask for a room overlooking the little lake area behind the hotel.”
 of 5 bubbles boogieboybaxter, 18 May 2016 | Read review
“Mine was on the top floor so that likely helped since there was no one over me.”
 of 5 bubbles DrSteve6872, 14 Jan 2016 | Read review
5 of 5