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205 Main St, Highlands, NC 28741-8446
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Traveller (211)
Room & Suite (72)
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About

#1 of 6 hotels in Highlands
Location
Cleanliness
Service
Value
The Park on Main is a 24-suite luxury hotel with an upscale-rustic theme, providing an elegant place to stay. Located right on Main Street, our relaxing suites include both picturesque views of the hotel’s garden terrace, inspired by Central Park in New York City, and balconies overlooking the quaint streets. Our dog friendly hotel is the perfect resting place when traveling in Highlands with your furry friend with no additional fees or weight limitations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Canoeing offsite
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Car park
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Wine / champagne
Patio
Children's television networks
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
330Reviews8Q+A71Room tips
Traveller rating
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Claudia H wrote a review Oct. 2022
Greer, South Carolina30 contributions6 helpful votes
We chose the Park on Main for our anniversary getaway and were so please!! The furnishings and room were so nice and comfortable. Favorite part of stay was cocktails in the courtyard with the fountain. So quiet and relaxing!!
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Date of stay: September 2022
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Oct. 11, 2022
Thank you for your glowing review! We are so pleased to hear you enjoyed your stay and all of our wonderful amenities during your anniversary trip. Come back and see us again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sally K wrote a review Aug. 2022
Athens, Georgia22 contributions2 helpful votes
+1
Hotel's Favourite
Everything I could find online about Park on Main seemed positive, but I had to wonder — A hotel that not just allows, but actually caters to dogs?!? How clean would it be? Would there be a doggy odor? We decided to take a chance, and, boy, are we glad! Every aspect of our stay has been DELIGHTFUL! The hotel is charming. Our suite (with balconies front and back) is comfortable, beautiful, and spotless. So are the lobby area and the courtyard. The staff has been friendly and accommodating. My husband, our two Frenchies, and I couldn’t have asked for more. We will be back!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Sep. 1, 2022
Thank you for your wonderful review! We take pride in our cleanliness while also catering to our furry friends and we are so glad you noticed. We can't wait to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
okiehokiepokie wrote a review Sep. 2022
Blacksburg, Virginia4 contributions
This hotel is absolutely amazing! The attention to detail was incredible! It is so wonderful that a hotel cateres to both people and dogs. The room was beautiful and had everything you could think of. It comes with a dog bed, blanket and bowls as well. Our dog was even given a toy and dog shaped “Cooke” on check in. Plus there were dog shaped cookies for us humans as well. The hotel owned dog park was a plus. The hotel is located right in town so you can park you car in the spotless garage and explore the town on foot. Lots of beautiful scenery and waterfalls in the surrounding ares to explore. Can’t wait to go back!
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Sep. 12, 2022
Thank you for your glowing review! We are so pleased to hear that you enjoyed your stay and the town of Highlands. We can't wait to welcome you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lisa F wrote a review Aug. 2022
Southampton, New York3 contributions7 helpful votes
We stayed at the park on main with our dog. The hotel was immaculate and had everything you could ever want for. The room was beautiful and decorated perfectly. Our dog loved her bed and the food and water bowls were great. Breakfast was so good and again every attention to detail was taken. The staff were fabulous. We all agreed it is one of the best hotels we have stayed on. We didn’t want to leave. Mr. Pickles dog park was a bonus! Lisa Funsch
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Sep. 1, 2022
Lisa, thank you for your glowing review! We are so pleased to hear that you enjoyed your stay and we can't wait to welcome you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
janet wrote a review Jul. 2022
Jacksonville, Florida1 contribution
We have stayed at this Inn 3 times. Each time I am reminded why we love this place. We bring our little dog who is welcomed with open arms. Our every need seems to be anticipated and exceeded. If you want a special place to stay in Highlands, this is it. We’ll;be back next year.
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: Parking was easy and convenient. Close to shopping and restaurants. Once we parked our car we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Aug. 1, 2022
Thank you for your glowing review! We are so pleased to hear that you enjoyed your stay with us and we will look forward to welcoming you back again and again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hanna wrote a review Jul. 2022
8 contributions
Such a nice hotel! I love that they cater to dogs. The rooms come with dog bowls, beds and toys. The rooms are very spacious. Comes with a mini fridge. The pull out sofa is a bit bouncy but should be ok for younger kids. The breakfast is great! Lots of options and beverages. The staff was very nice. Walking distance to a lot of stores and restaurants. Beds were comfy and bathroom was very clean and modern. Yes the shutters in the room does not give you total privacy. There are gaps and the drapes do not cover them and lights come through at night. Rooms are pretty sound proof but you can hear people right outside the door. Definitely a must stay if you have dogs.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: First floor must if you have a dog. Lots of parking available. Free drinks in the lobby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Jul. 19, 2022
Thank you for your review and feedback! We are so pleased to hear that you enjoyed your stay with us and we hope to welcome you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointed in service - wrote a review Jun. 2022
Charleston, South Carolina6 contributions8 helpful votes
Great place - clean and close to so much. Right on Main Street & can walk everywhere. Only issue is with King Suite / ADA room. The drapes don’t close. The light floods in at night and the blinds are not correct size. Light floods in 2 inch cracks. Which also people walking by can see in room. Had to try and hang sheet over valance for privacy. Manager should correct for a $400/ night room. If you’re a light sleeper or need a dark room beware.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Jun. 20, 2022
We are glad that you enjoyed your stay with us. We wish you had mentioned the issue with the blinds to the front desk immediately, as there are black out shades behind the blinds in the King Suite ADA. These were installed over 2 years ago to prevent the light coming in from the courtyard and to give additional privacy in this room. In all the other suites, the window to the courtyard is in the living room, which is a separate room from the bedroom, so there is not an issue with light and/or privacy. We hope to see you again when you are back in the Highlands area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen D wrote a review Apr. 2022
2 contributions
We are so happy to have found this lovely hotel! As dog trainers who were not coming with dogs we weren't quite sure if we were going to have barking dogs waking us in the morning. We deal with that at home and wanted to get a good night sleep while on vacation. We are so glad we took a leap of faith! No barking dogs! There was only one time during the day that someone left a very unhappy dog alone apparently but they came back quickly and it was never an issue again. This place has huge rooms, black out drapes for sleeping, suites with comfy beds and outdoor balcony with French doors. They have a dog bed and dishes waiting for your dog if you bring one. Such a lovely place! We had to split our time with another more expensive location and wish we could have just stayed at the The Park On Main. It was more our speed!
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Date of stay: April 2022
Location
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Room Tip: Second floor was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded May 3, 2022
Thank you for your glowing review! We are so pleased to hear that you enjoyed your stay with us and we hope to welcome you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beth S wrote a review Mar. 2022
Atlanta6 contributions2 helpful votes
I just stayed at the Park on Main Hotel for two nights. Of course I had my dog with me, as it advertises to be pet friendly. I can tell you it is the most pet friendly boutique hotel I’ve ever stayed at. When you walk in the door and look to your left, there’s a sweet beagle lying on a dog bed behind the room divider. As it turns out, this hotel not only fosters dogs, but in the last four years, they’ve placed 34 dogs! You can’t get more dog friendly than that. The hotel is spotlessly clean, the rooms are adorable and well-laid out with a couch and a little balcony. Every room comes with a dog bed, dog bowls, dog towel, squeaky toy, dog treats, everything your pampered pooch could ever ask for. As you can tell I highly recommend this hotel if you’re staying in the Highlands area. General Manager John Woods is an amazing guy, and he and his staff did everything they possibly could to make my stay enjoyable. Check it out.
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Date of stay: March 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Mar. 21, 2022
Thank you for your wonderful review! We are so pleased to hear that you and your pup enjoyed your stay with us. Come back and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Belgarion wrote a review Jan. 2022
Grand Cayman86 contributions59 helpful votes
I have not written a review in some time. Not because we have stopped traveling but because it became repetitive praising one location / hotel / restaurant after another. We have been very lucky in our travels to further destinations such as Bhutan, Nepal, Dubai, Chennai and many other places. However, I cannot believe that our worst experience in the last 5 years was at a so called luxury hotel in Highlands, North Carolina. I fully appreciate the restrictions placed on hotels since the advent of Covid-19 however I cannot believe the lengths The Park on Main have exploited the situation for profit. We recently stayed for 5 nights in a King suite with fireplace. During our stay; The room was never cleaned. The bathroom was never cleaned. The bed linen was never changed. The toiletries were never replenished. We had to complain about the heating before it was turned on (no explanation on its operation when we checked in). We had to empty the trash bins in the rooms into a large plastic bag which we had to leave outside the door at preset time. We had to place used towels in a similar bag to be left with the trash outside the door. We had to makeup the bed each day ourselves (remember no fresh bed linen. On contacting the Hotel John Woods informed me that I should have read the small print which was hidden away on their website. There was no mention of no housekeeping when we booked by phone. He also said there was a notice (which we did not find) which suggested that if we did need any of the services we should have asked! We have never ever stayed in a hotel where it was necessary to have the room cleaned, especially what is supposed to be a luxury hotel. I doubt this will prick the conscience of Mr Woods or the owners, after all their are plenty more tourists they can rip off!
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded Jan. 20, 2022
We appreciate your feedback from your recent stay at The Park on Main. Currently, we are following CDC Guidance and not performing daily (stay-over) housekeeping service for the safety of our guests and staff. At check-in, all guests are notified that we will not be performing this service and told that if they need additional toiletries or cleaning in their room to notify the front desk. This is just one of the policy changes due to the COVID pandemic. This information is located on our website, in two (2) different locations in all guest suites and verbal notification from the front desk agent. We are sorry that you felt like you were being given excuses, but we take the seriousness of the current state of the pandemic very seriously and our guests have appreciated our concern for their well-being and are returning numerous times because they value the level of service and luxury that is offered at The Park on Main.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$230 - US$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
highlands hotel highlands
FORMERLY KNOWN AS
Highlands Suite Hotel
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsHighlands
NUMBER OF ROOMS
24
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The Park On Main Hotel - Reviews, Prices UPDATED 2022 - Tripadvisor

Frequently Asked Questions about The Park On Main Hotel
Which popular attractions are close to The Park On Main Hotel?
Nearby attractions include Glen Falls (0.2 km), Cullasaja River Gorge (0.2 km), and Mountain Theatre Company at The Highlands Playhouse (0.3 km).
What are some of the property amenities at The Park On Main Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at The Park On Main Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Park On Main Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at The Park On Main Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Park On Main Hotel?
Conveniently located restaurants include Ristorante Paoletti, Wolfgang's Restaurant & Wine Bistro, and Kilwins Highlands.
Is The Park On Main Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Highlands.
Are pets allowed at The Park On Main Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Park On Main Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Park On Main Hotel?
Many travellers enjoy visiting Sky Valley Overlook (13.2 km).
Does The Park On Main Hotel have any great views?
Yes, guests often enjoy the city view available here.