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See all 1 hotels in Hope Mills

Holiday Inn Express Hotel & Suites Hope Mills

166 reviews
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Traveller (4)
Dining (2)
Pool & Beach (2)
Overview
  • Excellent55%
  • Very good25%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (166)Write a Review
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88
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7
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88
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17
11
7
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All reviewsstrip mallupgraded to a suitefree breakfastusual hiehotel is locatedwould stay here againworkout roomnight's sleepthe staff was greatvisiting familybed and pillowsbusiness centerclean towelsbreakfast areafront desk staffhot tubnice pool
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1 - 5 of 165 reviews
Reviewed 2 December 2017

Very small elevator. There was a small roach in my room and a stink bug in the room I had rented for my employees. Breakfast foods and coffee were not refilled and we were there at 6:45 AM. Water pressure was lacking. Internet connection and...More

Thank Tommy M
Response from Erin R, General Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 4 December 2017

Dear Tommy, I sincerely apologize about your experience at the Holiday Inn Express & Suites Wilson/Downtown. I will share your feedback with our staff and ownership and we will get these issues resolved. We truly hope you come back and see us if your travel...More

Hotel's Favourite
Reviewed 30 May 2017

We stayed here on our way down to the beach. This hotel was beautiful! The staff members were very nice and accommodating. This almost seemed to be a brand new hotel. It was very well kept! The room was clean as were the bathroom and...More

Thank Bikits
Response from Denise H, General Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 5 June 2017

Dear On the Way to the Beach, Thank you for taking the time out of your busy schedule to give us positive feedback on how we are doing. It is always great when guests enjoy their stay and that we made a difference and they...More

Reviewed 12 October 2017

Quick overnight stay. Nothing flashy. Front desk staff was courtesy and got me checked into my room quickly. The room was spacious, clean and the bed was comfortable. Loved the shower, good water pressure...can't always say that about places I stay! I didn't stay for...More

Thank Colbey H
Reviewed 17 September 2017 via mobile

The staff was friendly and check in and check out were very smooth. The location is a bit sketchy as it sits in the parking lot with a bar that is overcrowded and no designated parking. The parking lot is very small and serves a...More

Thank Catherine J
Response from Denise H, General Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 20 September 2017

Dear Catherine J, Thanks for your comments and feedback on how we are doing or what we need to improve on. We will be renovating soon and the carpet will be nonexistent as we are getting hardwood floors. Yeahhhh!!! Hopefully, you will come back in...More

Reviewed 10 August 2017

There does not seem to be much at all to choose from in Hope Mills. Possibly with other competition this hotel could be better. No lobby other than a small area in front of main desk, breakfast average to below, room service leaves something to...More

Thank lindagereg
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 24 August 2017

Dear lindagereg, Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the shortfalls you have noticed with the condition of our facilities and the level of service we provide. I am also sorry for the inconvenience...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$97 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (22)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Higher floors to the left of the elevator."
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"due to our ihg rewards we got room with a balcony. very nice early morning."
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"The front door was locked at 8:pm ,make sure to take your key."
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"Arrive late in the day so all the previous guests are out of your room"
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