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Residence Inn Charlotte Lake Norman

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Traveller (5)
Room & Suite (15)
Dining (3)
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Overview
  • Excellent38%
  • Very good35%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“lake norman”(11 reviews)
“office park”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (128)
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Traveller rating
46
43
24
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6
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LanguageEnglish
46
43
24
7
6
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All reviewsone bedroom suitelake normanoffice parkfront deskwalking distancebirkdale villagemarriott rewards membersan extended stay hotelutility closetdog walkingbreakfast each morningshowing its ageloud noisenice areabeer and winechecking inhot breakfast
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1 - 5 of 126 reviews
Reviewed 1 week ago

First off, everyone working there was great, especially Cynthia in the breakfast area. Our room was super clean, and set up the way all residence inns seem to be. My main complaint is the noise level. As another reviewer noted, there needs to be some...More

Thank LookOut1313
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 1 week ago

Thank you LookOut1313 for your feedback regarding your stay. We are disappointed to hear that you had a negative experience due to interior noise and will work to see what solutions we can come up with to help with the soundproofing. Thank you for your...More

Reviewed 4 weeks ago

We love the Residence Inn, one thing you usually know what you're getting with the Marriott 95% of the time. We stayed here on our way down to Florida, and this was close to I-77. There was a great burger place with in walking distance.More

1  Thank nh681
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 4 weeks ago

Thank you nh681 for taking the time to review our hotel. We love to hear from loyal Residence Inn guests and are happy to hear that you choose us on your travels to Florida! Our location near I-77 is a great spot for snow birds...More

Reviewed 24 January 2018

We stayed here in August of 2017 and the hotel was not busy at all. The hotel is close to nearby shopping and restaurants that is accessible by foot. The evening social dinners were not that great but if you wanted to save some money...More

Thank Haigh1970
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 25 January 2018

Thank you Haigh1970 for taking the time to review our property! We are happy to hear that you enjoyed the location and will look to ensure our Mix food quality is up to standards. The New Mix provides a lighter fare than previously for Residence...More

Reviewed 23 January 2018

Hotel is located more in an office park location which allows for a more quiet location with less traffic. We had a 1BR suite, which was a good amount of room for our stay. The room could use some updates - it seems to be...More

Thank StevenVA
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 25 January 2018

We greatly appreciate your feedback from your recent stay with us StevenVA! We are happy to hear you enjoyed the accommodations and location, and we hope to see you back if you return to the Lake Norman area!

Reviewed 29 December 2017

The hotel is in a great, easy location. It was clean, the staff nice, room was comfortable, BUT it was so cheaply constructed that the sound proofing was non-existent. You could hear arguments from the room below, foot steps from the room above, sounds from...More

1  Thank toujoursparis1
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 31 December 2017

Thank you toujoursparis1 for your review of your recent stay. We appreciate the honest feedback and are disappointed to hear that you had a negative experience. We will pass along your feedback to our corporate team to see what resolution we may be able to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$159 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (15)
Dining (3)
Questions & Answers
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Room Tips
"Try to get a room toward the parking spaces as the noise from the pool and basketball courts is very loud."
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"We had pets, so a 1st floor room near an exit was great!"
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"Stay somewhere else"
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"Tip? Try a different hotel."
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