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TownePlace Suites Jacksonville

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136 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Jacksonville
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Showing 136: English reviews
A TripAdvisor Member
Reviewed 16 July 2016 via mobile

Awesome people very professional friendly staff And very pet friendly...loved it going back again soon felt like a second home...the room was great had a kitchen dish washer fridg an stove top ..king bed .with pull out bed great get away

Helpful?
1 Thank A TripAdvisor Member
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Family, Thank you for your comments on Trip Advisor, we love hearing from our guests. We are looking forward to your next visit. If there is anything we can do to make your stay more enjoyable please let me know. Anette Houle/General Manager More 

New York City, New York
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 July 2016

I had a brief stay at the TownePlace Suites in Jacksonville this week. It was a fine place to stay, convenient to where I needed to be. The parking was full when I arrived except one lone spot where the SUV in the next spot was parked sideways so it was a squeeze. I noticed that another SUV with a... More 

Helpful?
Thank Annah P
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Okay, Thank you for taking time from your schedule to comment on Trip Advisor. I want to apologize for the parking issue, it usually isn't a problem We are doing our renovations and the one parking lot was taken by our construction company. I do apologize and wanted you to know our renovations are almost complete. The next time... More 

North Carolina
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 July 2016

We enjoyed our two day stay here, just the two of us! The manager, Annette, happened to come out while we were waiting for the front desk clerk, Porsha, to finish checking in another guest. Annette got right on the computer and checked us in and gave us an upgrade to a king bed, which was really nice. She is... More 

Helpful?
Thank Lisaj1962
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Linda, Thank you so much for taking time out of your day to write a review on Trip Advisor but most of all for choosing to become part of our TownePlace Suites family. We hope to see you again soon. Anette Houle/General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016 via mobile

This suite is perfection. Comfy beds great kitchen, nice pool, office area is very accommodating. Staff here was very helpful. Nice area for the free breakfast. All in all. I'd give this place 10 stars if I could. We will be back next week. I sure hope we can stay here then.

Helpful?
1 Thank Teresa M
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Perfection, Thank you so much for taking time to write a review on Trip Advisor. We love hearing from our guest. We work very hard to make your stay "your home away from home" experience. I am happy you enjoyed your stay and that you are coming back. See you soon. Anette Houle/General Manager More 

Lincolnton, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016

We thought it was gonna be a bad visit when we had to go back downstairs 4 times for a new room key to even get in the room...but turns out the battery was dead to the key swipe on the door. However, our door was stuck and wouldn't open properly. We were quickly moved to a new room and... More 

Helpful?
Thank saerhyne
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Family Trip, We really enjoy hearing from our guest and appreciate you taking the time to put your comments on Trip Advisor. I am also happy that my staff took good care of you. We hope to see you again on your next family trip to Jacksonville. Sincerely Anette Houle/ General Manager More 

Oshkosh, Wisconsin
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2016 via mobile

Check in was awesome, very helpful staff and process was smooth. Room was average and bed was comfortable. Breakfast was ok, a few of the mornings they ran out out of sausage, it would of been nice to have a few additional options and have different meats or eggs served each day instead of the same thing every day. Outside... More 

Helpful?
Thank Lucinda R
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for taking time to comment on Trip Advisor. We appreciate our guest and enjoy hearing from you. I will be sharing your comments with my team and take your suggestions to the appropriate department heads. We realize you have many choices in Jacksonville and thank you for choosing our TownePlace Suites. Sincerely, Anette Houle /GM More 

Pahrump, Nevada
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 March 2016

Arrived way early but was met with a smile & checked in right away! Had some trouble with the TV & there was someon at my door in in like 2 minutes and straightened it out. Handy access to shopping, restaurants. The elevator is slow, but that is the only wonky about the place. I'd stay again!!

Helpful?
Thank Kevin K
TPSJax, Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

Connellsville, Pennsylvania
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2016

My friends and I came down to Jacksonville to visit our Marines over our spring break. This hotel is in a great location, right on the edge of town so it isn't too loud, but it's still in with all the action. About 10 minutes from New River MCAS, 5 minutes from the mall, and about 25 minutes to North... More 

Helpful?
Thank ehenry11
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you very much for your comments, I can't wait to share them with my staff. We try very hard to make all of our guest feel like they are at their home away from home. We are happy that you enjoyed your stay. We hope to see you all again real soon. Anette Houle/General Manager. More 

Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 March 2016 via mobile

Located just 15 minutes from MCAS New River / Camp Geiger, this was the perfect place to stay on my recent trip to town for my sons graduation from MCT. Basically two main roads and you are there! Rooms were immaculate, extra benefit of having full sized fridge, microwave stovetop and dishwasher. (No oven...but that was fine). Super walmart directly... More 

Helpful?
1 Thank SandNSea4me C
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you very much for your comments on Trip Advisor and thank you for choosing our TownePlace Suites by Marriott for your lodging needs. We all hope to see you again on your next visit. Anette Houle/General Manager More 

1 review
Reviewed 8 February 2016

The room was very clean and comfortable. The staff was very friendly and helpful. If I visit Jacksonville again I will definitly stay again.. This hotel is very close to resturants , shopping and close to Camp Lejune marine corp base..

Helpful?
Thank Gilbert B
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Mr. Gilbert, thank you very much for taking the time to post your comments on Trip Advisor, but most of all thank you for choosing our TownePlace Suites for your lodging needs. I am going to share your comments with my staff they will be happy to hear you enjoyed your stay. We can't wait to see you again in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Whether traveling to the Jacksonville area on military or government business at Camp Lejeune, New River Air Station, or Camp Geiger, or leisurely visiting Wilmington, Emerald Isle, and Surf City, we are the perfect place to stay. We are centrally located to several area companies and local attractions; shopping, dining and entertainment are only 2 miles away and coastal beaches just a 30 minute drive. ... more   less 

Additional Information about TownePlace Suites Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $102 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jacksonville 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#5 Family Hotel in Jacksonville
#7 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Jacksonville staff and other travellers.
4 questions
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Questions? Get answers from TownePlace Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites make it feel more like home”
 of 5 bubbles darenep, 15 Nov 2016 | Read review
“We overlooked the pool from the third floor which was nice to see if it was crowded or not prior to going down. Also a good sunset view!”
 of 5 bubbles Lisaj1962, 13 Jul 2016 | Read review
“Try not to get pool side, it was a little noisy on Friday night”
 of 5 bubbles saerhyne, 28 Jun 2016 | Read review
“One and Two Bedrooms Suites. Really 2 private room in the same suite.”
 of 5 bubbles jossiek761, 19 Jan 2016 | Read review
“I had a bottom floor room with no issues”
 of 5 bubbles ValerieD682, 2 Jan 2016 | Read review
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