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TownePlace Suites Jacksonville

Booking.comUS$69*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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149 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Jacksonville, North Carolina
Reviewed 20 November 2015

This has been a stressful time for my family as we transition from our old house to a new home. The staff has been amazing, maintenance, housekeepers, front desk ladies and management all have treated us like family. We have been staying for 3 weeks so far. We know the staff by first name and they even know our dogs...

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Helpful?
Thank Tim L
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you so much for your wonderful review. I can't wait to share it with my staff. Our TownePlace Suites by Marriott is all about our guest feeling like they are home away from home, so thank you for tagging your review with those words. We can't wait to see you all again. Anette Houle/ General Manager

Frederica De.
Reviewed 9 October 2015

Awesome hotel, very friendly staff, great rooms, and very comfortable beds. The staff here made you feel like you were family. Very good restaurants everywhere. Love this hotel. Close to beaches, shopping, and many festivals throughout the year.

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Helpful?
1Thank poppopw816
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear NC Seafood Festival guest, Thank you very much for your comments on Trip Advisor, I can't wait to share them with my staff. We are excited you felt like family because that is our goal. We all hope to see you again in the near future. Thank you for choosing our TownePlace Suites for your lodging needs. Sincerely, Anette...

Felton
Reviewed 7 October 2015 via mobile

The staff at this hotel were so friendly and helpful! I was greeted with a smile every time I came in or left. They were always asking what more they could do. The room was perfect! High quality shampoo and conditioner thankfully since I forgot mine! Had an amazing breakfast each morning and with such a variety I didn't have...

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Helpful?
1Thank Florence H
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Seafood Festival, We just wanted to take a minute to thank you for writting a review on Trip Advisor. we love hearing from our guests. We know the weather wasn't very good for the festival but I understand you had a good time in spite of the bad weather. Thank you for the compliments and I will share them...

Smyrna, Delaware
Reviewed 7 October 2015

The staff there were amazing, friendly, and made you feel like you were family. The beds were so comfortable I didn't want to get out of bed. Not only will I be back, but I will be spreding the word to others. Thanks for the great memories! A special thank you to Anette (GM) and Christina (morning staff) they were...

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Helpful?
2Thank Teresa T
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Awsome, We all wanted to thank you for completing a review for our TownePlace Suites by Marriott. We always enjoy hearing from our guests. Thank you for your compliments and for choosing to make our home, your home away from home. We are all looking forward to your next visit. Sincerely, Anette Houle/General Manager

Florida
Reviewed 6 October 2015

Absolutely the most perfect hotel I have ever visited. I stayed there one night. I left, drove 21 hours to turn around and come back again to spend two nights in paradise. This property takes care of you like family. once you come here you won't stay any place else without comparing it to staying here trust me. I have...

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Helpful?
1Thank ausetkmt
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Best Place To Relax In Jacksonville, We would like to say thank you for your review on Trip Advisor. We love hearing from our guest. I can't wait to share your review with my staff, thank you for your time and for choosing our TownePlace Suites for your lodging needs. We hope to see you again next visit. Sincerely...

Morrisville, North Carolina
Reviewed 6 October 2015

I travel often for business and stay in all hotels brands. Boy o boy did I make the right decision to stay at this hotel. I received a large room with plenty of space, and a separate room from the living area. The young lady that checked me in was very nice and pleasant, the lady at breakfast was very...

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Helpful?
Thank Jossie K
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Very Impressed, Thank you so much for taking time out of your schedule to write a review. We love hearing from our guest.. I can't wait to share your review with my staff. Jacksonville, NC has many choices in lodging thank you for choosing our TownePlace Suites. respectfully, Anette Houle/General Manager

Raleigh, North Carolina
Reviewed 28 September 2015

We were in town for a class reunion. First the positives. The staff was very kind and helpful, and the complimentary breakfast was nice. The negatives: Upon entering our room, we noticed that it had a faint smell of urine (pet urine, maybe). We were too tired to go back downstairs to ask for another room, so we sprayed Lysol...

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Helpful?
3Thank GwenShepp
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Gwen, Thank you so much for your review on Trip Advisor, we love hearing from our guest. I am also "disappointed" that your stay wasn't top notch. I do apologize for the inconvenience. Please allow me to offer you a discount on your next visit to Jacksonville. We do try very hard to make all our guest feel like...

San Antonio, Texas
Reviewed 20 September 2015 via mobile

The hotel provided great service. At times I had to wait a little bit to be assisted as the people working the front desk tend to multi task. The breakfast was pretty decent and the staff serving it went above and beyond to help customers. The room was perfect and fitting for a 12 night stay. I found the full...

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Helpful?
1Thank hmdeluna
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Cozy, Thank you so much for posting a review on Trip Advisor,we know your time is valuable. I would also like to thank you for choosing our TownePlace Suites for your visit.. We enjoy hearing from our guest and we hope to see you again in the future. Anette Houle/General Manager

Wilmington, North Carolina
Reviewed 15 September 2015

I stayed at this hotel work a work trip that lasted about 10 day. The hotel staff was accommodating with my needs, they even provided a portable oven for me to use during my stay since it was not organic to my room itself. Unfortunately to good in this review stops here. The room was clean yet fairly small for...

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Helpful?
1Thank Urshortworkouts
TPSJax, Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for taking the time to share your thoughts regarding the pots and pans. We appreciate you bringing it to our attention. We do offer eggs and sausage on our breakfast buffet which just recently started in late June. I will do some research to see why they were not on the buffet during your stay and for that...

Reviewed 14 September 2015 via mobile

The hotel was clean and neat. The staff was friendly and responsive. The pool is outside and could have used a cleaning. There are plenty of restaurants in the area. A movie theater is right next door.

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Helpful?
Thank Krystal A
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Family Reunion, First allow me to thank you for choosing our TownePlace Suites for your Family Reunion visit. We were so happy to have you all here. We even got to know a few of you..Sorry about the pool it did get a little busy. I would also like to thank you for complimenting my staff and I can't...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether traveling to the Jacksonville area on military or government business at Camp Lejeune, New River Air Station, or Camp Geiger, or leisurely visiting Wilmington, Emerald Isle, and Surf City, we are the perfect place to stay. We are centrally located to several area companies and local attractions; shopping, dining and entertainment are only 2 miles away and coastal beaches just a 30 minute drive. ... more   less 

Additional Information about TownePlace Suites Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jacksonville 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#5 Family Hotel in Jacksonville
#7 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Jacksonville staff and other travellers.
6 questions
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Questions? Get answers from TownePlace Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walmart with a gas station right across street”
994ramonab, 10 Apr 2017 | Read review
“Buffalo Wild Wings is in walking distance!!”
MontanaMan59, 15 Mar 2017 | Read review
“none, except take your dog somewhere else”
rxwmd35, 14 Mar 2017 | Read review
“Room facing the front of the hotel with view of the town. If you have an extended stay, recommend getting the king studio w/sofa bed.”
GAwahine, 22 Feb 2017 | Read review
“The suites make it feel more like home”
darenep, 15 Nov 2016 | Read review
5 of 5
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US$69* /night
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TripAdvisorUS$69
TownePlace SuitesUS$69
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Prices are for 1 room, 2 adults
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