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We were greeted in the lobby by smiling counter staff. They were helpful and friendly. Our room was clean and comfortable. We thought the hallway may be noisy since we were right beside the elevator and ice machine. There was a large group of teenage...More
Room for two clean and easily accessed nice service located not far from Kinston and close to stores and a movie theater parking was not a problem either we stayed here one night while we were on a weekend trip
Found this hotel to be quite clean and comfortable. All front desk and housekeeping staff encountered were warm, friendly and accommodating. The lobby was updated, as were the rooms. It was clean and you definitely felt safe coming in and out of the parking lot,...More
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 2 March 2017
Thank you for the feedback! I am glad that you found the room satisfying. The mentions made will be forwarded to the proper department and rectified. Your satisfaction with our staff is greatly appreciated, and I speak for us all when I say...More
This place is a joke. Arrived at 2:30 pm for check-in. Entry way looked like it hadn't been cleaned in a week and no one at the from desk. After a couple of minutes a lady in the breakfast area who was chatting with friends...More
1 Thank travig
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 20 February 2017
I would like to take this time and say thank you for taking the time to leave us your feedback, which we will use to enhance our services. It pains me to know that we did not meet your expectations. May you rest...More
Everyone was very helpful and friendly. The complementary breakfast was very good with lots of options. The room was clean and comfortable with plenty of towels. The parking is convenient to the hotel.More
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 7 February 2017
Thank you for the beautiful feedback. We aim to please and based on what you mentioned, we were right on target will meeting your expectations. Anytime you're in our area, you are welcomed here to visit us again.
Yours in Service,
US$100 - US$159 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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