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Holiday Inn Express Hotel & Suites Kinston

88 reviews
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Traveller (19)
Room & Suite (28)
Dining (7)
Overview
  • Excellent23%
  • Very good31%
  • Average23%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)Write a Review
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All reviewsgolden corralmovie theaterroom was clean and comfortablehousekeeping staffgreat stayfree breakfastdrivewayhurricanerepairtubkeymichaelhallway
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1 - 5 of 86 reviews
Reviewed 14 September 2017

I spent 3 nights one week and 4 nights the following week. Both weeks the hotel had a very strong, musty smell. Coworkers stated they noticed the odor as well. The first week, my AC didn't work my first night so I reported it on...More

Thank BettyMartha31
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 19 September 2017

Dear BettyMartha31, As I read your feedback, I see that there's work to do to rectify the issue and restore your comfort. I pains me whenever we're unable to meet your satisfaction. I have involved the proper department concerning your mentions of a bug infestation,...More

Hotel's Favourite
Reviewed 28 May 2017

We were greeted in the lobby by smiling counter staff. They were helpful and friendly. Our room was clean and comfortable. We thought the hallway may be noisy since we were right beside the elevator and ice machine. There was a large group of teenage...More

Thank pennypbj
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 14 August 2017

Greetings Pennypbj, Thank you so much for the kind words you left us. It brings me joy to know when a guest is highly satisfied with our services. I will be sure to inform the entire staff of your satisfaction. The next time you're in...More

A TripAdvisor Member
92
Reviewed 27 August 2017 via mobile

The hotel was clean with plenty of parking. The breakfast offered by the hotel was hot and delicious. My grandson really enjoyed the pancake maker. I would stay here again. The staff was extremely helpful and courteous.More

Thank A TripAdvisor Member
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 8 September 2017

Dear Valued Guest, I would like to thank you for your visit to our Hotel. I am pleased to know that our accommodations met your satisfaction. I will be sure as to make mention of your smile to the entire staff. The next time you're...More

Reviewed 9 August 2017

I was originally booked elsewhere then switched to the Holiday Inn so I think I should have stayed at the other hotel. I am not sure if the hotel is understaffed as like others, there was a wait to check in as there was no...More

Thank NCTraveler2015
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 14 August 2017

Dear valued guest, I would like to thank you for staying with us here at the Holiday Inn Express and Suites Hotel Kinston. It was indeed a pleasure reading your review. I will most definitely look into the matter of the wait time at checkin....More

Reviewed 28 July 2017

It was exactly what a good example of this chain should be. It was very noisy because of a big baseball to do in town with lots and lots of little boys, some of which were not closely supervised by parents. Wish they had a...More

Thank Texastravelers94
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 14 August 2017

Dear Texastravelers94, I would like to take this time and thank you for your feedback. As I read the review I would like to take this time and offer my apologies if there was any disturbance during your stay due to the in house ball...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$95 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (28)
Dining (7)
Pool & Beach (7)
Hotel & Grounds (19)
Bathroom (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"go to a different hotel"
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"Choose a floor other than the first floor due to the smell."
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"Rooms on the second floor would be better; no chance of heavy footsteps from above"
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"hotel backs up to a cemetery"
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