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We looked forward to our long weekend in Lake Lure. The resort was small but in a beautiful location. The room was advertised for 4 people. When you entered the room small coach with TV, which was a pullout but can't imagine how it would...More
5 Thank Maryann M
Response from Michelle H, Guest Services Manager at Wyndham Resort at Fairfield MountainsResponded September 3, 2015
Maryann M, I am sorry to hear that you were not satisfied with your accomodations here at the Mountains. I do appreciate your feedback as it helps to better our service in the future. I will forward all of your comments to management and engineering....More
This was a nice place, but it had a few issues. No bedding for extra bed. Not that clean. No wifi or it didn't work. Views were beautiful and porch was great. It was basically a rustic cabin. Was fun to be here with family....More
2 Thank Wandah F
Response from Michelle H, Guest Services Manager at Wyndham Resort at Fairfield MountainsResponded August 16, 2015
Good Morning Wanda F. I am sorry to hear of the difficulties you experienced during your stay here at the Mountains. We are working to resolve our internet issues and hope to offer a more reliable service in the near future. I was glad to...More
I have been to a number of Wyndham resorts and I must say that this one was one of the top of the list of good ones. The unit was nice and clean and very comfortable I was in the maple ridge unit and had...More
1 Thank Robert M
Response from Michelle H, Guest Services Manager at Wyndham Resort at Fairfield MountainsResponded August 11, 2015
Thank you, Robert M, for the kind words. We are so glad you enjoyed your stay here at the Mountains. Again, thank you for reaching out and we look forward to your next visit.
Guest Services Manager
We are one of the first timeshare owners at the mountain loft and have had the place for 35 years. I would love to know where our maintenance fees go. Granted our place is free standing and in a very wooded spot. The outside of...More
6 Thank vld2000
Response from Michelle H, Guest Services Manager at Wyndham Resort at Fairfield MountainsResponded August 9, 2015
vid2000, I am sorry to hear you experienced some difficulties with the condition of your unit during your stay. We are working closely with the board of directors of Mountain Loft to remedy these issues.
We look forward to your next stay.
This resort is very dated. The furniture should be replace along with the plastic vertical blinds that do not open leaving the one bedroom condo very dark. If you're sensitive to mold this may not be the place for you. We showered and slept there...More
5 Thank Beth K
Response from Michelle H, Guest Services Manager at Wyndham Resort at Fairfield MountainsResponded July 27, 2015
Beth K, I'm sorry to hear you that you did not enjoy your accomodations here at the Mountains. I will work with our resort management to address your concerns. I certainly hope that you will give us another opportunity to exceed your expectations.