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Quality Inn

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380 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Hollywood, Maryland
Reviewed 2 weeks ago

Property had good accommodations, although I reserved a king room with a sofa. Had a king size bed but no sofa, instead a small over stuff chair with hassock. Room clean and comfortable, in line with Quality Inn standards, However, there was a large water stain on the ceiling from an obvious leak at one time or another. One of...

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Helpful?
Thank bmillerrok
Upstate NY
Reviewed 28 August 2016

Stopped here overnight on my way to Florida. As is stated in other reviews, this is an older facility (a newer one is being built as of this writing) but still room quality was quite good. The staff at check in was extremely friendly and helpful. The room was well appointed with soap, shampoo etc. and was very clean. The...

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Helpful?
Thank goodoldroute15
Glassboro, New Jersey
Reviewed 28 August 2016

The hot free breakfast ran out of eggs- bacon - coffee while the server was out side smoking. the rest of the hotel and staff where very good. A great I-95 location both north and south. They are building a bigger Hampton in the same site.

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Thank Flandersrich
Trinity, Florida
Reviewed 26 August 2016

The staff are amazing. If you ever need anything they are lore than willing to go out of there way to help you get what you need. Also any time I needed water the front staff hooked me up with more than I needed.

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Thank jordancD2848YA
Seaford Delaware
Reviewed 22 August 2016

Hampton is building a new facility. Extremely happy about that; the first room we had had a dampness issue. Room next door was much better. Staff was great and helpful in giving us another room and once moved my allergies improved!

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Thank ronaldk386
Leesville, United States
Reviewed 19 August 2016

The lumberton Hampton Inn is an older hotel with no elevators. Rooms are adequate but the attitude and service provided by the staff equals any of Hampton's newer hotels. A new Hampton is under construction across the street (with elevators). It looks nice but the shiny new building cannot match the friendliness of the "old hotel" staff.

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1Thank Steve W
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for your review! I cannot begin to tell you how happy it made me to read it - I am excited to share this with our team! Yes, we are getting a brand new hotel - please know that most of the employees here will be there to take care of you, too! Again, thank you...

Port Saint Lucie, Florida
Reviewed 18 August 2016

It was very late and we were very tired and hungry when we pulled into the Hampton Inn, Lumberton, NC. Overpriced, bathroom filthy, does NOT clearly state pet policy and we were charged over $100. for having a SMALL pet (under 15 lbs). Not up front, but a month after we stayed here for one night. They lied to the...

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Helpful?
Thank Charo G
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to let us know how we're doing. We sincerely appreciate your feedback and welcome the opportunity to improve our service. I want to apologize for your experience during your stay - please know that exceptional cleanliness is our standard and we will address this issue. I only wish that you had let...

Morehead City, North Carolina
Reviewed 15 August 2016

Rooms are entered from the exterior and they are upfront about that. They don't tell you the 8 or 10 rooms located in the lobby part of the building are accessed from the interior. Room was far from my normal Hampton experience. The television didn't work and the rep who came to help us could not get it to work....

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Helpful?
Thank CoastalBum88
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to let us know how we're doing. I apologize your experience was anything less than completely satisfying. It is our goal to make sure every experience is a positive one and we are disappointed to have fallen short of that for you. Please feel free to reach out to me directly at...

Greenville, South Carolina
Reviewed 15 August 2016

A new Hampton is being built across the street ... That's the good news. This hotel is an older Hampton with no elevator, automatic doors, etc. The bathroom smelled like a sewer and the smell seemed to get worse through the night. I was already unpacked so I decided to live with it. The staff seemed to try to make...

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Helpful?
Thank MickelJ11
Rebecca D, General Manager at Quality Inn, responded to this review

I wanted to apologize for your recent experience during your stay with us. Your feedback is welcoming and extremely valuable – please know your comments and issues will be addressed. If there is anything else I can do for you, please feel free to reach out to me directly.

Fredericksburg, Virginia
Reviewed 14 August 2016

Traveling to fla to see our granddaughter we enjoyed the pool area it was very clean breakfast was perfect everyone one was went out of there way to be helpful and nice. We will definitely stop here again

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Thank pamelahE4451AA
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you for your review! Your feedback is extremely valuable to us and your positive experience is our greatest reward. Our team truly appreciates you for acknowledging the hard work they put forth each day. We look forward to taking care of you during your future stays.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is now a Quality Inn. ... more   less 

Additional Information about Quality Inn

Address: 201 Wintergreen Dr, Lumberton, NC 28358 (Formerly Hampton Inn Lumberton-I-95)
Region: United States > North Carolina > Lumberton
Price Range: $84 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 68
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Also Known As:
Hampton Hotel Lumberton
Hampton Inn Lumberton
Lumberton Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
4 questions
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Orlando, Florida, United States
over a year ago
Johnston, Rhode Island
over a year ago
Ottawa, Ontario

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room at the top of the stairs, exterior corridor. Not the quietest location, if the place had been busy.”
  • Water stain / ceiling damage over the bed
 of 5 bubbles bmillerrok, 24 Nov 2016 | Read review
“Go to another hotel!”
 of 5 bubbles charog292, 18 Aug 2016 | Read review
“Book a room connected to the main lobby. They enter through a hallway not on the exterior.”
 of 5 bubbles CoastalBum88, 15 Aug 2016 | Read review
“Second floor, at the rear was quiet and you could not hear any traffic”
 of 5 bubbles grgryernst, 23 Jun 2016 | Read review
“No elevator to second floor so first floor is best.”
 of 5 bubbles NancyN75, 5 Jun 2016 | Read review
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