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Staff was great and helpful..property looks great from the outside, but the rooms were fair...not worth the $$ we paid.
Bathroom floor baseboard tiles were falling off and the tub had the remain of old non slip strip still there. Carpet in room seemed old,...More
Response from Astik P, Manager at Country Inn & Suites By Carlson, LumbertonResponded 4 September 2016
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We are at the beginning of renovations to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
We stayed for one night after searching Trivago for a mid priced place to spend the night on our way north. For a place to sleep it was fine, but the window glazing is terrible and our fourth floor room was level with I95. The...More
Response from Astik P, Manager at Country Inn & Suites By Carlson, LumbertonResponded 13 August 2016
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for your inconvenience .We are currently renovating the hotel and this includes the windows. Your feedback is very important to us. We hope you...More
Nice clean room, friendly helpful staff, breakfast was just ok ,bed was little to firm, pillows comfortable. Price was typical for the type of hotel.just right off the interstate. would definitely stay here again.
Thank Sara K
Response from Astik P, Manager at Country Inn & Suites By Carlson, LumbertonResponded 14 August 2016
Thank you for your feedback and for taking the time to write about your experience. Your feedback helps us to improve our service . We look forward to your next stay.
Stopping at roadside hotels on road trips can be daunting, especially when you want a clean hotel at a reasonable price. This hotel looks adorable when you walk in the lobby (that's where they put their money), but once you enter your room it's s...More
Response from Astik P, Manager at Country Inn & Suites By Carlson, LumbertonResponded 18 July 2016
We apologize we did not meet your expectations during your stay with us.We started our scheduled renovations to update the entire property.Hopefully in the future you'll have the opportunity to stay with us and see the improvements.
US$71 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from travelace71 | Reviewed this property |
I stayed in a suite at this hotel in May 2015 and my experience was very pleasant. There was a refrigerator and microwave in my suite and both worked just fine. If a refrigerator and microwave is important, because of... More
I stayed in a suite at this hotel in May 2015 and my experience was very pleasant. There was a refrigerator and microwave in my suite and both worked just fine. If a refrigerator and microwave is important, because of medications and family needs, I suggest calling the hotel and securing a room with those features, to be sure you have them when you arrive. This hotel is right off the I-95 highway and during the traveling season fills up in the evenings, since it is a good stop off point after driving all day. Enjoy your stay.